Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%89+38.9Reliability 19%89+16.7Value 13%95+11.9Momentum 10%51+5.1Track record 9%3+0.3Accountability 6%76+4.8Experts Score= 78Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREAtlanta Plumbing & Drain
Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 154 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Atlanta Plumbing & Drain is better than 89% of plumbers.A
89
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Atlanta Plumbing & Drain is better than 89% of plumbers.A
89
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Atlanta Plumbing & Drain is better than —% of plumbers.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Atlanta Plumbing & Drain is better than 95% of plumbers.A
95
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Atlanta Plumbing & Drain is better than 51% of plumbers.C
51
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Atlanta Plumbing & Drain is better than 3% of plumbers.F
3
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Atlanta Plumbing & Drain is better than 76% of plumbers.B
76
Reviews for your job
Customers hired Atlanta Plumbing & Drain for 8 kinds of job.
Atlanta Plumbing & Drain for toilet installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$554–$1.4k
All 2 Google reviews tagged “Toilet installation”
Kayamarie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They were wonderful and very helpful!
Toilet repairToilet installation
Tywanta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Mike came out around 10:00pm and did an excellent work. He saved the day.
Paid $600–800Great priceToilet installation
Price
$624+34% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 60%Reasonable 34%Overpriced 1%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 24 | $227–$606 |
| Plumbing leak detection | 18 | $124–$633 |
| Plumbing pipe repair | 18 | $353–$1.2k |
| Plumbing leak repair | 11 | $278–$986 |
| Water heater installation | 10 | $1.2k–$2.4k |
| Drain cleaning | 8 | $227–$554 |
| Garbage disposal installation | 4 | $383–$718 |
| Outdoor plumbing system repair | 3 | $353–$1.5k |
