Experts Reviews · Company report
Atlantis Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Atlantis Plumbing

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 19 sewer services · 4.9★ from 2,835 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlantis Plumbing is better than 90% of sewer services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlantis Plumbing is better than 86% of sewer services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlantis Plumbing is better than 90% of sewer services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlantis Plumbing is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlantis Plumbing is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlantis Plumbing is better than 53% of sewer services.C
53

Reviews for your job

Customers hired Atlantis Plumbing for 8 kinds of job.

Atlantis Plumbing for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$700–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Faucet installation”

christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptional work, phenomenal character, cant find anyone better. 🔥

Great priceToilet repairWater heater installationGarbage disposal installation
Henrietta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Will, Brandon and Justin did a fantastic job repairing my plumbing issues. Service was excellent and clean up was awesome. Thank you. Henrietta Gillespie

Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service for an old plumbing system. Branden Allen were awesome!

Paid $700–800Faucet repairFaucet installation
Sara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Responded promptly, worked quickly, thoroughly and respectfully. Reasonable price. Bill Story was excellent.

Reasonable priceFaucet installation
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My technician Bryce Larson was very thorough and professional. He came out and replaced my broken garbage disposal, installed a new kitchen faucet, and replaced my shower head arm (to lower it). Bryce went the extra mile and replaced the shower head arm a second time during the same appointment as we thought it was…

Reasonable priceGarbage disposal installationFaucet installation
Jeff14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

HIgh water bill. Technicians inspected whole house, found no leaks, wrote an account of their findings to be shared with the city water dept when I contest my bill. Charged a very reasonable service call amount.

Faucet installation+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great communication, fantastic work. Jackie, Brandon and Josh were very good to work with. Took the time toaster all our questions, quality work and cleaned up each day. My wife and I am very happy to have piece of mind over our plumbing issues now.

Faucet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David showed up to install sinks, did a great job and was a pleasure to work with. On an unexpectedly busy day, I had one less thing to worry about because he was very communicative and kept me updated on everything. We will be using these guys again.

Faucet installation+ Responsiveness+ Punctuality+ Quality
M.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert Camp did a great job. He was knowledgeable about our plumbing hardware needs and was pleasant to work with.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
AngelineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Robert Camp was professional, very responsive. Quickly determined the issue and resolved and repaired the problem. Letting us know step by step what was being done. Used this company for multiple occasions, never disappoint in quality nor service. Thank you. Came out a second time and fixed an issue and helped…

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Kevin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always professional, quality work, excellent value for the investment.

Faucet installationToilet installationService not listed+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company gave me a better price to replace my entire water line than another company I contacted and didn't tack on a 3% charge for using a card. The estimate also included replacing an outdoor faucet that's been leaking for years. They were able to give me an estimate the day after I called and started work the…

Faucet installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony Strickland was very professional and produced a quality faucet installation.

Faucet installation+ Quality+ Professionalism
Loretta13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Roby and Derrick installed four bathroom faucets and installed new pipes. They both were respectable, kind, professional, friendly and knowledgeable about plumbing. They faucets and new pipes are working excellent. I am very satisfied with their work. I will continue to use Atlantic Plumbing for future service.…

Faucet installationService not listed+ Quality+ Professionalism
Lyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough evaluation of new faucet install solving a leak

Plumbing leak detectionFaucet installation+ Responsiveness+ Quality+ Professionalism
Dorothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ted completed a second job for me, a faucet installation. He took out the old one and installed a Moen faucet. The water flow is strong and the faucet is an excellent blend with my counter and appliances. On a rainy day in mid-2022, Atlantis Plumbing's workers came out to connect my main water line from a well to…

Faucet installation+ Responsiveness+ Punctuality+ Quality
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service.friendly staff will definitely use for future service

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Gaylen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert was very knowledgeable and professional. He was very pleasant when I had questions. He represents your company well. I would recommend you to others as a result of my recent service experience.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Kal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a sudden kitchen emergency. Atlantis was the only place that had availability over the weekend, came within 30 mins of calling and had everything fixed up in an hour. Amazing service!

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The first time they came out to replace two faucets we had purchased. Shortly afterwards one came loose from the counter and one stopped working correctly because a cartridge wasn't installed properly. On their second trip they corrected both faucets and also replaced a toilet which was leaking. I was only…

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism
BruceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben did an outstanding job covering multiple plumbing issues. He demonstrated solid expertise and completed the necessary installation and repairs expeditiously. Additionally, he arrived right on time for the scheduled appointment and was a pleasure to work with!

Faucet installationGarbage disposal installationToilet repair+ Responsiveness+ Punctuality+ Quality
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Instead of repairing, it was a replacement of a kitchen faucet. The technician opened the box of the new faucet and a major part was missing. He will be back tomorrow and I have already taken the faucet back to Lowes and swapped it out. Hope this box has all parts!

Faucet installation+ Responsiveness+ Professionalism
ELocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service thank you

Faucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

UPDATE: We had Robert Camp from Atlantis repair 3 leaky faucets today and he recently replaced 5 toilets. His work was excellent, fairly priced, and we're very happy! Everyone from Atlantis does a great job! Review from 5 years ago: Tim and Josh came out this morning to check on a garbage disposal that was no…

Plumbing leak detectionFaucet installationToilet installation
marlena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Atlantis Plumbing since 2015 and won't allow any other plumbers and/or plumbing companies near our 1954 ranch except Atlantis. They have performed a variety of plumbing services with efficiency, professionalism and most importantly, expertise. I called this morning regarding a pilot light not…

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We used Atlantis plumbing to install a freestanding tub faucet where a sink used to be. Atlantis was super easy to work with, and Robert did an exceptional job. He is professional, knowledgeable, and takes the time to talk through options. We had three other plumbing companies review and quote the work before…

Customer photo from Steve's reviewCustomer photo from Steve's review
Faucet installation+ Responsiveness+ Quality+ Professionalism
BarbaraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

John Henry was amazing! He was knowledgeable, professional, and efficient!!

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
Lindsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Blake did a wonderful, careful job replacing some older items in our bathroom! I felt comfortable and informed during the whole process. I would recommend! Update - I had another great experience with Robert Camp installing a kitchen faucet for me. Thanks!

Plumbing leak detectionFaucet installationToilet installation
jayLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great pricePlumbing pipe repairOutdoor plumbing system repairFaucet installation
Brenda3 years ago★★★★★

Rating only, no written review.

Faucet installationShower repair+ Punctuality+ Professionalism
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Faucet installationWater heater installationWater heater repair+ Responsiveness+ Quality+ Professionalism
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Arthur4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installation
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Professionalism
LLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Faucet installation+ Professionalism
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Professionalism
Tiffiany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing pipe repair+ Quality
MickieLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installation+ Punctuality+ Professionalism

Price

$648+25% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 52%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair212$292–$1.4k
Plumbing leak detection200$114–$417
Plumbing leak repair153$246–$517
Outdoor plumbing system repair121$476–$2.1k
Toilet repair92$173–$607
Drain cleaning86$209–$529
Water heater installation73$1.2k–$2.5k
Water heater repair53$161–$658

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