Experts Reviews · Company report
Atlantis Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Atlantis Plumbing

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 19 sewer services · 4.9★ from 2,835 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlantis Plumbing is better than 90% of sewer services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlantis Plumbing is better than 86% of sewer services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlantis Plumbing is better than 90% of sewer services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlantis Plumbing is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlantis Plumbing is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlantis Plumbing is better than 53% of sewer services.C
53

Reviews for your job

Customers hired Atlantis Plumbing for 8 kinds of job.

Atlantis Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$700–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$580
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13

All 46 Google reviews tagged “Faucet repair” · showing 40

christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptional work, phenomenal character, cant find anyone better. 🔥

Great priceToilet repairWater heater installationGarbage disposal installation
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service for an old plumbing system. Branden Allen were awesome!

Paid $700–800Faucet repairFaucet installation
Andreas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding customer service and experience from making the appointment to delivering a solution, which turned out more simple than expected in the most recent case (faucet repair) They have done great work for us in the past on larger projects (plumbing leak repair), as well. Highly recommend Atlantis Plumbing.

Faucet repairPlumbing leak repair
jLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These are the best plumbers in the area. The service, the staff, everything was excellent at their Dallas office. I loved working with John, Justin, David the whole team. I even referred my builder to them and he was also impressed by their service. They solved and fixed plumbing issues i have had for years that no…

Plumbing leak detectionPlumbing pipe repairFaucet repair
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Atlantis Plumbing has been a lifesaver for many years at my home. They really do care about their customers. Reliable in every way and go the extra mile, plus. Thanks to Tony and his attention to detail. He has been "Tony on the spot" for over 5 years for my home. Another great job Tony. George Mason

Toilet repairFaucet repairService not listed
suzi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always reliable and excellent work! We had a great experience and can’t thank Dylan enough!!

Faucet repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have used Atlantis several times over the years for leaks, shower and tub faucet repair, and water heater installation. They do excellent work and are very professional.

Faucet repair+ Punctuality
Irene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very pleased with the service. The plumber had the problem resolved in no time.

Faucet repair
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience again with Atlantis plumbing and Brian Miller. Brian is very conscientious and gets the job done right. This is our second experience with Brian and will use him again. Great guy, trustworthy, friendly and explains everything he’s going to do. Up front pricing. Very happy customer.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

All good I will always use this company for any plumbing problems.

Water heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Joyce14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben has been the absolute best both times he has come out. He is super knowledgeable and pleasant to work with!

Faucet repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Doris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was awesome. I was Ble to have items completed that was needing attention for some time.

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
M.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert Camp did a great job. He was knowledgeable about our plumbing hardware needs and was pleasant to work with.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony our original contact was stellar. He explained what needed to be done and worked diligently to complete the project. He was very patient with my questions and concerns and so kind and informative.

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
BeverlyLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Cameron Crawford, is a great representation, for your company along with good people skills. He had done a great job. I am schedule for more work to complete the job. Please make sure you send Cameron back to complete the job .

Plumbing leak repairFaucet repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
AngelineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Robert Camp was professional, very responsive. Quickly determined the issue and resolved and repaired the problem. Letting us know step by step what was being done. Used this company for multiple occasions, never disappoint in quality nor service. Thank you. Came out a second time and fixed an issue and helped…

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Dalton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely pleased with Ben from Atlantis. He could not have been more professional and his work quality was nothing short of excellent. Plus he’s just a nice/kind person. Thanks for your help Ben and Atlantis!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Dorothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ted was a thorough worker. He was pleasant in describing issues and he was very focused as he tracked down the locations of leaks in my pipelines.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service.friendly staff will definitely use for future service

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Kal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a sudden kitchen emergency. Atlantis was the only place that had availability over the weekend, came within 30 mins of calling and had everything fixed up in an hour. Amazing service!

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Keenan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert provided outstanding service. Very satisfied.

Faucet repair
Jonnita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I scheduled online they immediately called to make the appointment. The tech arrived within the allotted time frame. They were reasonably priced . Highly recommended!

Faucet repair+ Responsiveness+ Punctuality+ Professionalism
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The first time they came out to replace two faucets we had purchased. Shortly afterwards one came loose from the counter and one stopped working correctly because a cartridge wasn't installed properly. On their second trip they corrected both faucets and also replaced a toilet which was leaking. I was only…

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Install gas line

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Work was very well done. Tech was professional and courteous, and a credit to your company.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Max5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

I had asked very specifically to get a quote on a couple of things but didn't receive them. The technician was late more than an hour on multiple occasions and had to be rescheduled twice, the price for the service provided was exorbitant. The technician offered to tighten a valve for $90 at which point we just sent them on their way.

Plumbing leak detectionFaucet repair− Value
Timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good service

Faucet repair+ Punctuality+ Quality+ Professionalism
Bernie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Every time I use Atlantis, the work is top-notch! Very dependable as well. Both Aaron and John have done work on my new house recently and have been an absolute life saver! I would never call anyone else.

Plumbing leak repairFaucet repairSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
SteveLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chet Murphy, Atlantis Plumbing Technician, was awesome 👌, he came fixed the leak on water turn.off valve under sink, and installed our new dishwasher. Very professional & knowledgeable in performing our scheduled tasks. Atlantis Plumbing will be our Plumbing company for future plumbing needs. Definitely a 6 ****** star operation in my view.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Sarah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our plumber Chet from Atlantis was one of the most professional and knowledgeable plumbers I have met in a long time. He was able to help us quickly solve a a plumbing issue that 2 other plumbers we had previously used couldn't fix. Chet went above and BEYOND what I expected. I would highly recommend!

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Lee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The tech was very professional and well spoken. The parts I supplied were not correct and he put everything back together and suggested options. I will end up going with one of the options which was appreciated. Definitely is my plumber of choice. Thank You!

Faucet repair
SamanthaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We've worked with Ben Broome twice now. He is THE BEST. Very nice, very responsive and a pleasure to work with. He takes the time to explain everything that is wrong and gives you all of your options. Very fair pricing. I cannot say enough good things about Ben and Atlantis Plumbing. Update: We just had to call…

Plumbing leak detectionFaucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We hired Atlantis Plumbing after discovering a leaking pipe and bringing in a competitor that did not diagnose the problem properly and therefore passed up on business. While all other business were saying they could just come and diagnose in 2-3 days, Atlantis plumber Tim came out the same day that I called and got…

Plumbing leak detectionFaucet repair+ Responsiveness+ Professionalism
Gregory8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ben was absolutely class. Went above and beyond to fix our kitchen sink. Highly recommend if you need a plumber.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Leigh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Robert Camp got here immediately when I had a sudden, severe leak and he knew exactly what to do. He was so knowledgeable. It is wonderful to have a true expert show up within minutes of an emergency call! I highly recommend him and of course the company.

Plumbing leak detectionFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Faucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
CLocal Guide · 171 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Faucet repair+ Punctuality+ Quality
ScottEdited 3 years ago★★★★★

Rating only, no written review.

Faucet repairWater heater repairDrain cleaning+ Responsiveness+ Value
Tristan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repair
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repair+ Punctuality+ Quality+ Professionalism

Show more faucet repair reviews (6 more) →

Price

$648+25% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 52%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair212$292–$1.4k
Plumbing leak detection200$114–$417
Plumbing leak repair153$246–$517
Outdoor plumbing system repair121$476–$2.1k
Toilet repair92$173–$607
Drain cleaning86$209–$529
Water heater installation73$1.2k–$2.5k
Water heater repair53$161–$658

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