Experts Reviews · Company report
Atlantis Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Atlantis Plumbing

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 19 sewer services · 4.9★ from 2,835 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlantis Plumbing is better than 90% of sewer services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlantis Plumbing is better than 86% of sewer services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlantis Plumbing is better than 90% of sewer services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlantis Plumbing is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlantis Plumbing is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlantis Plumbing is better than 53% of sewer services.C
53

Reviews for your job

Customers hired Atlantis Plumbing for 8 kinds of job.

Atlantis Plumbing for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$721
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Sewer cleaning”

nichelleLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dylan was exceptionally great with customer service and helping out with a sewer line that was damaged in my yard. He was knowledgeable and friendly as well as helpful in managing costs and best case scenarios decisions for the project in my home. I highly recommend him and his team for any plumbing needs!!

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer cleaning
LindaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cannot say enough about the two professionals that serviced our home’s plumbing needs. To find a crew with pleasant attitude & manners during the Holiday season was most rewarding. I’m not certain I have the correct order-but Justin & Eric rock!

Paid $1,000+Reasonable pricePlumbing pipe repairSewer cleaning
Reza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Awesome technician (John), on time, very friendly, got the job done....however a little bit expensive.....

Sewer cleaningDrain cleaning+ Punctuality+ Professionalism
Sam14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jackie and crew did a great job and very professional in communication and in workmanship. I highly recommend them

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Tiffney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He did a great job! He found that our 3-year-old had stuck a solar light in a pipe that was uncovered in our back yard. We all had a good laugh at the situation after he had unclogged the drain and recapped the pipe. And the best part was he didn't charge an arm and a leg to get the pipe unclogged.

Sewer cleaning+ Responsiveness+ Professionalism
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After moving into a new home and experiencing several problems, we called Atlantis Plumbing. Robert Camp came and addressed multiple complex issues that had been impacting the plumbing in our home. He was kind and patient and made sure that we understood what was happening every step of the way. We would highly recommend Robert to anyone! Thank you!

Sewer repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
AngelineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Robert Camp was professional, very responsive. Quickly determined the issue and resolved and repaired the problem. Letting us know step by step what was being done. Used this company for multiple occasions, never disappoint in quality nor service. Thank you. Came out a second time and fixed an issue and helped…

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

UPDATE: So 2 weeks later, I had to call them again to come out and do the same process that was done last time. The "root" cause was the same, that we had roots in our pipes which are causing the issue, but the guy that came out today said that the 1st guy wasn't as knowledgeable as him. I'm not sure how roots from…

Sewer cleaning
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable. Able to figure out problem and remedy situation.

Sewer cleaning+ Quality+ Professionalism+ Value
Katrina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jon and Julian were the best. We have had plumbers come out and charge insane amounts of money for what they did. They were knowledgeable, friendly and swift. I will DEFINITELY be back. Thank you, guys!

Sewer cleaning
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great courteous customer service when requesting service. Plumber (Jon) arrived within the scheduled appointment window, and he worked to identify and resolve the source of the blockage. I highly recommend Atlantis Plumbing for great prompt and courteous service.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert did an amazing job! Same-day service on a Sunday, detected the source of problem and fixed the issue the next morning. Quick, reliable and trustworthy. Will definitely be a returning customer. Thank you!

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben Broome is amazing; knowledgeable, considerate and explained things thoroughly.

Plumbing leak repairSewer cleaning+ Responsiveness+ Quality+ Professionalism
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were having a terrible time with our home inspection until Chet Murphy came to save the day. We had three inspectors and two different plumbers before Chet, none of them were able to diagnose the plumbing issue, some even saying there was no problem. Chet did an incredibly thorough inspection and was able to see…

Water heater installationSewer repairSewer cleaning+ Responsiveness+ Quality+ Professionalism
Bernie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Every time I use Atlantis, the work is top-notch! Very dependable as well. Both Aaron and John have done work on my new house recently and have been an absolute life saver! I would never call anyone else.

Plumbing leak repairFaucet repairSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
Bernard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and service.

Sewer cleaning+ Professionalism
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Sewer cleaningDrain cleaning+ Responsiveness+ Quality+ Professionalism
Henry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Sewer cleaning
Dorsey3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairPlumbing pipe repairSewer cleaning+ Responsiveness+ Quality+ Professionalism
BilalLocal Guide · 323 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality

Price

$648+25% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 52%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair212$292–$1.4k
Plumbing leak detection200$114–$417
Plumbing leak repair153$246–$517
Outdoor plumbing system repair121$476–$2.1k
Toilet repair92$173–$607
Drain cleaning86$209–$529
Water heater installation73$1.2k–$2.5k
Water heater repair53$161–$658

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