Experts Reviews · Company report
Atlantis Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Atlantis Plumbing

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 19 sewer services · 4.9★ from 2,835 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlantis Plumbing is better than 90% of sewer services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlantis Plumbing is better than 86% of sewer services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlantis Plumbing is better than 90% of sewer services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlantis Plumbing is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlantis Plumbing is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlantis Plumbing is better than 53% of sewer services.C
53

Reviews for your job

Customers hired Atlantis Plumbing for 8 kinds of job.

Atlantis Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$676–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Sewer repair”

Tim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My house is almost 100 years old. William Pitt came in and replaced all my drain lines from the fixtures to the street. There are always unforeseen problems in old houses and William Pitt took the time to make everything up to modern code. Adam Pitt installed the water heater. These guys are a powerhouse and…

Paid $2,000+Great priceWater heater installationOutdoor plumbing system repairToilet installation
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is WONDERFUL and I cannot recommend them enough! We recently bought a house built in the 1900’s which obviously came with a variety of plumbing issues. William at Atlantis came out and did a sewer scope as part of the home inspection, and was very helpful in explaining the issues. We also used Atlantis…

Great priceWater heater installationSewer repairShower repair
nichelleLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dylan was exceptionally great with customer service and helping out with a sewer line that was damaged in my yard. He was knowledgeable and friendly as well as helpful in managing costs and best case scenarios decisions for the project in my home. I highly recommend him and his team for any plumbing needs!!

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer cleaning
FrankieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely amazing experience with Atlantis Plumbing and Joey specifically. We had a pretty big job (sewer line and water line replacement) and they got it done in 2 days. Joey even fixed our leaking toilet for free during the quote process. We even needed some pictures for our closing and they provided them even…

Customer photo from Frankie's reviewCustomer photo from Frankie's reviewCustomer photo from Frankie's review
Sewer repair+ Responsiveness+ Quality+ Professionalism
Sam14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jackie and crew did a great job and very professional in communication and in workmanship. I highly recommend them

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
jr59lf7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had really enjoyed working with Robert Camp. He delivered quality work for at reasonable cost. I will call Atlantis again for my plumbing projects.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After moving into a new home and experiencing several problems, we called Atlantis Plumbing. Robert Camp came and addressed multiple complex issues that had been impacting the plumbing in our home. He was kind and patient and made sure that we understood what was happening every step of the way. We would highly recommend Robert to anyone! Thank you!

Sewer repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Atlantis Plumbing repaired a broken single sewer clean-out pipe by up-grading it to a two-way system. The service Techs were very easy to work with. They were timely and performed exactly what was stated on the contract. I would highly recommend the company!

Sewer repair
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert did an amazing job! Same-day service on a Sunday, detected the source of problem and fixed the issue the next morning. Quick, reliable and trustworthy. Will definitely be a returning customer. Thank you!

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Kim14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech was very knowledgeable and nice! Sandy was very professional we will use him again!

Sewer repair+ Responsiveness+ Punctuality+ Quality
ZachLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jon Camp came out today and was so ethical and honest. He tightened something that was originally recommended to be replaced at $480 for nothing for us. When they have this kind of integrity I know it’s an amazing company

Sewer repair+ Quality+ Professionalism
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were having a terrible time with our home inspection until Chet Murphy came to save the day. We had three inspectors and two different plumbers before Chet, none of them were able to diagnose the plumbing issue, some even saying there was no problem. Chet did an incredibly thorough inspection and was able to see…

Water heater installationSewer repairSewer cleaning+ Responsiveness+ Quality+ Professionalism
C5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Revised…After follow up from Atlantis they came back today and fixed the issue. Responsive and willing to correct mistake. Septic tank was pumped on Sunday but home would not drain. Called to have someone fix why it would not drain. It was “clogged at the baffle” and he “unclogged it”. However, my home is now…

Sewer repairDrain cleaning+ Responsiveness
Marcel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic work. The tech was on time and completed the job efficiently. I was kept in the know of what he was doing at all times!

Sewer repair
SarahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jackie and Barry did a fantastic job replacing our cast iron pipes and water heater. Jackie has a serve/add-value first mindset -- and we appreciate how kind and responsive they were to help us out. Will use again!

Sewer repairWater heater repair+ Responsiveness+ Quality+ Value
Alex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had recently bought an old home that had been renovated, and with that has come many plumbing problems. David and Brandon have come out to the house multiple times and been super helpful in getting our plumbing issues resolved. I highy recommend!

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
T.L.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Phenomenal experience! We had a major, ongoing plumbing crisis involving the main sewer line after moving into a home within less than a year. The dynamic team of Wayne and Josh were able to resolve the issue with professionalism, genuine care for us as human beings, and clear industry experience. They answered…

Sewer repair+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Called Atlantis after given 2 quotes for sewer line repair. Jon Camp arrived, I explained I was told I had a collapsed sewer pipe, and clog in the sewer line. He asked me come view the camera in the line. Nothing, no clog, no collapsed pipe. He gave me an estimate for the sewer line, which should be replaced, (pipes…

Sewer repair+ Responsiveness+ Punctuality+ Quality
Soledad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairSewer repair+ Quality+ Professionalism+ Value
LynnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionWater heater installationSewer repair+ Responsiveness+ Quality+ Professionalism
Tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Sewer repair+ Quality+ Professionalism

Price

$648+25% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 52%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair212$292–$1.4k
Plumbing leak detection200$114–$417
Plumbing leak repair153$246–$517
Outdoor plumbing system repair121$476–$2.1k
Toilet repair92$173–$607
Drain cleaning86$209–$529
Water heater installation73$1.2k–$2.5k
Water heater repair53$161–$658

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