Experts Reviews · Company report
Atlantis Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Atlantis Plumbing

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 19 sewer services · 4.9★ from 2,835 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlantis Plumbing is better than 90% of sewer services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlantis Plumbing is better than 86% of sewer services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlantis Plumbing is better than 90% of sewer services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlantis Plumbing is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlantis Plumbing is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlantis Plumbing is better than 53% of sewer services.C
53

Reviews for your job

Customers hired Atlantis Plumbing for 8 kinds of job.

Atlantis Plumbing for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–700
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Shower repair” · showing 20

Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is WONDERFUL and I cannot recommend them enough! We recently bought a house built in the 1900’s which obviously came with a variety of plumbing issues. William at Atlantis came out and did a sewer scope as part of the home inspection, and was very helpful in explaining the issues. We also used Atlantis…

Great priceWater heater installationSewer repairShower repair
liz6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John Henry Massey is the literal best! Highly recommend. Honest, fast and reliable.

Great priceShower repairGarbage disposal repair
SpenserLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a leak coming from an upstairs bathroom. I called to schedule a same day appt. It was a breeze. They offered to have someone come and assess the damage as well simultaneously (for free). Dave was our expert and he was very knowledgeable, polite and fixed the problem in less than 2 hours. He explained the…

Paid $600–700Great pricePlumbing leak detectionPlumbing pipe repairShower repair
AdrianneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My leasing company sent him out to fix one issue, and he was able to help me with a couple others as well. Answered all my questions, explained the issues clearly, and finished the work quickly!

Not sureToilet repairShower repair
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roby Morris was absolutely amazing! He went above and beyond my expectations. I have worked with many plumbers in my time, and Roby is the best. I'm a big DIY guy as well, and know my construction / plumbing stuff. I will DEFINITELY be hiring Roby again. The best plumber, and kindest one, I've ever met!

Plumbing leak detectionPlumbing leak repairGarbage disposal repair
S2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A great and trustworthy company

Shower repairToilet repair+ Responsiveness+ Punctuality+ Quality
AngelineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Robert Camp was professional, very responsive. Quickly determined the issue and resolved and repaired the problem. Letting us know step by step what was being done. Used this company for multiple occasions, never disappoint in quality nor service. Thank you. Came out a second time and fixed an issue and helped…

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Tevon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I appreciate Atlantis for coming and repairing a leak we had in our house. This is the second time I called on Atlantis and they came through and fixed the issue. Thanks again and I will be calling again if I run into any issues.

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Quality
Dorothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ted was a thorough worker. He was pleasant in describing issues and he was very focused as he tracked down the locations of leaks in my pipelines.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
NeilLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony did a great job fixing a few leaks in our home that were causing our high water bills! 👍🏽

Plumbing leak repairShower repairToilet repair+ Responsiveness+ Professionalism
Kristin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you Atlantis for doing a great job with repairing our leaking shower drain! We have had 5 other companies come out who could not identify the issue. Your team (Jon and Tony) identified the issue quickly and were so great at explaining everything. We are so appreciative! You will be our go to company from now on!!

Shower repair+ Responsiveness+ Punctuality+ Quality
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Installed gas cook top and new sink Had to convert cook top togas from electric

Shower repairService not listed
KarenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert Camp is great!!!!

Shower repair+ Punctuality+ Quality+ Professionalism
SueLocal Guide · 248 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Atlantis is my only trusted company for plumbing issues. Their employees are kind and their work is excellent. I have had several repairs completed at my home and there is no other company I would work with if I had a choice in the matter. Thank you for your constant professionalism and kindness.

Shower repair+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional and nice.

Shower repair
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

UPDATE: We had Robert Camp from Atlantis repair 3 leaky faucets today and he recently replaced 5 toilets. His work was excellent, fairly priced, and we're very happy! Everyone from Atlantis does a great job! Review from 5 years ago: Tim and Josh came out this morning to check on a garbage disposal that was no…

Plumbing leak detectionFaucet installationToilet installation
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team of Robert Camp and Demarcus were great! Arrived on time, provided decent quote for the work and were very thorough with not only explanation of the issue at hand, but what it would take to fix, and tips and tricks on how to keep any issues from occurring in the future. Highly recommend this company and team (if you can request them, do that!).

Plumbing leak detectionPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Alex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had recently bought an old home that had been renovated, and with that has come many plumbing problems. David and Brandon have come out to the house multiple times and been super helpful in getting our plumbing issues resolved. I highy recommend!

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Lindsay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John Henry arrived on time and completed the repair quickly! Very happy customer here :-)

Shower repair
Lisa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John Henry and the outdoor waterline team did a great job on connecting the county water line to the house and installing the new kitchen sink.

Outdoor plumbing system repairShower repair+ Responsiveness+ Punctuality+ Quality

Show more shower repair reviews (13 more) →

Price

$648+25% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 52%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair212$292–$1.4k
Plumbing leak detection200$114–$417
Plumbing leak repair153$246–$517
Outdoor plumbing system repair121$476–$2.1k
Toilet repair92$173–$607
Drain cleaning86$209–$529
Water heater installation73$1.2k–$2.5k
Water heater repair53$161–$658

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