Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Atlantis Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Atlantis Plumbing

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,835 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlantis Plumbing is better than 90% of plumbers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlantis Plumbing is better than 86% of plumbers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlantis Plumbing is better than 90% of plumbers.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlantis Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlantis Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlantis Plumbing is better than 53% of plumbers.C
53

Reviews for your job

Customers hired Atlantis Plumbing for 8 kinds of job.

Atlantis Plumbing for water tank repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Water tank repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Water tank repair”

christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptional work, phenomenal character, cant find anyone better. 🔥

Great priceToilet repairWater heater installationGarbage disposal installation
Curtis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service. Tech explained everything as he was working. Very knowledgeable and friendly. Dispatcher was super friendly and helpful as well. Good prices as well.

Paid $100–200Great priceWater tank repair
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called and was able to get same day service, which was awesome. Service was provided by Cameron Crawford, he is extremely kind, professional and knowledgeable of his craft. He provided with all of the information I need and made all the necessary calls for the repair my water heater. I am beyond pleased with his service.

Water tank repair+ Responsiveness+ Punctuality+ Quality
JaniceLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The repairman called ahead of time to let me know his arrival time. He was very professional and did an excellent job!

Water tank repair
Lillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony did great work in replacing a faulty shutoff valve and fixing the studor valve under our kitchen sink.

Plumbing pipe repairWater tank repair+ Quality+ Professionalism
Mishu11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow, Robert Camp was exceptional. He was thoughtful and very detailed. He listened to all of my concerns and gave me a great education on water pressure in residential homes, how everything functions together, and why my water pressure valve and T&P valve needed replacement. He fixed all of the problems that three…

Customer photo from Mishu's reviewCustomer photo from Mishu's review
Plumbing leak repairWater heater repairWater tank repair+ Responsiveness+ Punctuality+ Quality
PattyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dylan Smith came and took care of my plumbing issues. He was pleasant and polite and took the time to discuss what he needed to repair. He even showed me some ways to take care of general maintenance.

Toilet repairWater tank repair+ Responsiveness+ Punctuality+ Quality
Kelly3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairToilet repairWater tank repair+ Responsiveness+ Punctuality+ Professionalism

Price

$648+39% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 52%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair212$353–$1.2k
Plumbing leak detection200$124–$633
Plumbing leak repair153$278–$986
Outdoor plumbing system repair121$353–$1.5k
Toilet repair92$227–$606
Drain cleaning86$227–$554
Water heater installation73$1.2k–$2.4k
Water heater repair53$135–$580

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