Atlas Labs, Inc. logo

Atlas Labs, Inc.

Asbestos testing service · Tigard, OR · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%93+13.2Replies to reviews 7%31+2.2Craft & service penalty97−0.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#145 of 184 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 21%
4.8 ★★★★★ 60 Google reviews · 7 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
15%reviews answered by the owner
Oct 2026latest review

Atlas Labs, Inc. at a glance

Google reviewers rate Atlas Labs, Inc. 4.8 out of 5 based on 60 reviews, noting that the owner replied to 15% of them. Customers frequently praise the company for fast turnaround times on asbestos and lead testing, reasonable pricing, and friendly, professional staff who communicate clearly. Recurring themes include convenient drop-off processes and rapid result delivery, often exceeding expectations. The primary criticism involves aggressive driving behavior by company vehicles, specifically using highway ramps to bypass traffic.

  • Google rating: 4.8 out of 5 from 60 reviews (93% five-star).
  • Reviews on this page: 60 Google reviews (51 with written comments, 3 with photos).
  • Owner responses: the business replied to 15% of reviews.
  • Most recent review: October 2, 2026.
  • Service: Hazardous Material Removal Service serving Tigard, Oregon.

Data from Google, last updated November 3, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction83Reliability75Craft & service97Value93Momentum100Replies to reviews31Satisfaction: 83 (median 92)Reliability: 75 (median 92)Craft & service: 97 (median 97)Value: 93 (median 100)Momentum: 100 (median 100)Replies to reviews: 31 (median 67)
Atlas Labs, Inc.Hazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlas Labs, Inc.: 83/100 on this factor. Category median: 92.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlas Labs, Inc.: 75/100 on this factor. Category median: 92.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlas Labs, Inc.: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlas Labs, Inc.: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlas Labs, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlas Labs, Inc.: 31/100 on this factor. Category median: 67.D
31

Bar = this company · dark tick = category median.

Star ratings

60 Google reviews we collected

  • 5 stars5693%
  • 4 stars12%
  • 3 stars12%
  • 2 stars00%
  • 1 star23%

Praise vs complaints

Phrases our text analysis found in 51 written reviews

  • Praise8398%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2833%
  • Staff & attitude2529%
  • Price & value1012%
  • Would recommend911%
  • Quality & results78%
  • Honesty & trust45%
  • Communication22%

What customers talk about

We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Sir Nick arrived promptly and conducted himself with the utmost professionalism and courtesy.”
  • “It’s clear they care about their customers, and that’s the kind of company I want to do business with.”
  • “Phenomenal service, friendly staff, and very reasonable pricing.”
  • “If you want a concise, genuine and speedy place to have almost any type of testing done, look no further.”
  • “Thank you all for the knowledgeable and thorough staff you uphold.”
  • “Their integrity, responsiveness, and follow-through really stood out.”
  • “Thank you for the quick turnaround and communication along the way.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JakeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

By Royal Decree — A Review of Atlas Environmental A great flood befell our castle, and before restoration could commence, the King decreed that all structures must be tested for asbestos, regardless of the year in which they were built. Into our troubled kingdom rode Nobleman Nick Phillips of Atlas Environmental.…

Customer photo from Jake's review
Lombard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Atlas was fantastic. Had a tight turn around and even though their same day time was 2pm (and I was late), they showed grace and took care of me. Thanks Atlas!

Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always had a good experience here. The employees are personable and helpful. I was late this evening and still got helped right at closing time. I’ll never go anywhere else. Thank you Atlas!

EdLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Happy since we had to switch from another lab that closed their location near our office

ConsultingLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great and helpful staff. Was a bit hard to find but once there they helped. Had to get some drywall tested for asbestos. I was worried about the process but they helped and answered all questions. Best part is it was reasonable for 1 day service.

ParkerLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding customer service! When they accidentally damaged some drywall while collecting samples, they took full responsibility and went above and beyond to make it right. Their integrity, responsiveness, and follow-through really stood out. It’s clear they care about their customers, and that’s the kind of company I want to do business with.

Photos

Customer reviews

4.8 ★★★★★ 60 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jake EllistonLocal Guide · 17 reviewsTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

By Royal Decree — A Review of Atlas Environmental A great flood befell our castle, and before restoration could commence, the King decreed that all structures must be tested for asbestos, regardless of the year in which they were built. Into our troubled kingdom rode Nobleman Nick Phillips of Atlas Environmental. Sir Nick arrived promptly and conducted himself with the utmost professionalism and courtesy. He inspected the castle with great care and helped ensure that the King’s requirements were properly satisfied so that restoration could proceed. I gladly recommend Atlas Environmental for all your asbestos, radon, mold, and lead testing needs. Should your home, business, cottage, or castle require environmental testing, summon Atlas. May your halls remain dry, your air remain clean, and your kingdom remain free of hazardous materials. Five royal seals out of five. 👑👑👑👑👑

Lombard Street Properties2 reviewsTotal number of Google reviews Lombard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Atlas was fantastic. Had a tight turn around and even though their same day time was 2pm (and I was late), they showed grace and took care of me. Thanks Atlas!

Ben Tracy5 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always had a good experience here. The employees are personable and helpful. I was late this evening and still got helped right at closing time. I’ll never go anywhere else. Thank you Atlas!

Response from the owner · 11 months ago

Thank you for your loyalty and kind words! We’re glad our team could help, even at closing time. We look forward to continuing to serve you! — The Atlas Labs Team

Ed SchmelzerLocal Guide · 78 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Happy since we had to switch from another lab that closed their location near our office

Response from the owner · 11 months ago

Thank you for choosing us! We’re happy to hear you’re satisfied after making the switch and we appreciate the opportunity to serve your testing needs. We look forward to continuing to work with you! — The Atlas Labs Team

Steph Yamada6 reviewsTotal number of Google reviews Steph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and fast! Really happy with this service!

Response from the owner · 11 months ago

Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and appreciate you taking the time to share your experience. We look forward to helping you again in the future! — The Atlas Labs Team

Arthur WilliamsLocal Guide · 25 reviewsTotal number of Google reviews Arthur has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly receptionist

Consulting MechanicLocal Guide · 44 reviewsTotal number of Google reviews Consulting has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great and helpful staff. Was a bit hard to find but once there they helped. Had to get some drywall tested for asbestos. I was worried about the process but they helped and answered all questions. Best part is it was reasonable for 1 day service.

Response from the owner · 11 months ago

Thank you for your kind words! We’re glad our team could make the process easy and that you were happy with the service and quick turnaround. — The Atlas Labs Team

Parker BrownLocal Guide · 13 reviewsTotal number of Google reviews Parker has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding customer service! When they accidentally damaged some drywall while collecting samples, they took full responsibility and went above and beyond to make it right. Their integrity, responsiveness, and follow-through really stood out. It’s clear they care about their customers, and that’s the kind of company I want to do business with.

Response from the owner · 11 months ago

Thank you so much for your kind words and understanding! We truly appreciate the opportunity to make things right and are glad to hear you were satisfied with the outcome. Our team takes pride in standing by our work and ensuring every customer is treated with honesty and care. It means a lot to know that our efforts stood out to you! — The Atlas Labs Team

J LarsenLocal Guide · 134 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people to work with across the company. Thank you for the quick turnaround and communication along the way.

Response from the owner · 11 months ago

Thank you for your kind words! We’re glad our team could provide a quick turnaround and keep you informed throughout the process. We appreciate your support and look forward to working with you again! — The Atlas Labs Team

JJLocal Guide · 133 reviewsTotal number of Google reviews JJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and economical PLM testing.

Response from the owner · 11 months ago

Thank you! We’re glad you found our PLM testing fast and economical. — The Atlas Labs Team

Atlas Labs, Inc. on Google Maps →

Business details