Pest control service · Rossville, TN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 100 ant exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 53%
4.9★★★★★960 Google reviews · 24 photos
97%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$73typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Atlus Pest Solutions Memphis 4.9 out of 5 based on 960 reviews, with the owner responding to all feedback. Customers frequently praise technicians for punctuality, professionalism, and thorough interior and exterior treatments, including handling mosquitoes, ticks, and termites. However, lower-rated reviews criticize high-pressure sales tactics, restrictive twelve-month contracts, and billing issues after cancellation. Some clients also report that treatments failed to eliminate pests or that follow-up requests for resprays were ignored.
Google rating: 4.9 out of 5 from 960 reviews (97% five-star).
Reviews on this page: 960 Google reviews (762 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 25, 2026.
Service: Ant Exterminator serving Rossville, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other ant exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Atlus Pest Solutions MemphisAnt Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Atlus Pest Solutions Memphis: 94/100 on this factor. Category median: 95.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Atlus Pest Solutions Memphis: 94/100 on this factor. Category median: 94.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Atlus Pest Solutions Memphis: 98/100 on this factor. Category median: 97.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Atlus Pest Solutions Memphis: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Atlus Pest Solutions Memphis: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Atlus Pest Solutions Memphis: 100/100 on this factor. Category median: 95.A
100
Bar = this company · dark tick = category median.
Star ratings
960 Google reviews we collected
4.9of 5
5 stars92997%
4 stars212%
3 stars20%
2 stars10%
1 star71%
Praise vs complaints
Phrases our text analysis found in 762 written reviews
100%praise
Praise1,145100%
Complaints40%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price4424%
Reasonable12969%
Overpriced53%
Not sure84%
$73-22% vs typical ant exterminators
Middle half of what 105 customers paid ($53–$106) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude46140%
Quality & results34630%
Speed & response13812%
Communication989%
Would recommend777%
Honesty & trust192%
Price & value101%
What customers talk about
We read 762 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was extremely professional and answered all of my questions.”
“He was very thorough and I sincerely appreciate his level of efficiency.”
“He is very punctual and thorough and we appreciate him being a part of the team!”
“He answered all of my questions and addressed my concerns.”
Jovanna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Atlus Pest Control is an awesome company! Kyle came out and treated the outside and inside of my home. He was extremely professional and answered all of my questions. I am super appreciative for the service!
Paid $120–140Reasonable price
JessicaLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Jeremy was very personable and professional. He kindly covered his shoes so as not to track dirt on my carpet. He asked where in the house I noticed the most pest activity to ensure he covered those problem spots. Then he even sprayed my back porch and changed out the sticky bug catcher pads unprompted. He was very…
Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Elizabeth8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Christian , did an excellent job during our appointment. He sprayed for mosquitoes,
ticks, fleas, etc. He is very polite and professional.
Paid $40–60Reasonable priceFlea & mite exterminationService not listed
Gage4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Smaller company, more one on one to get your stuff done, and good people. Try them out.
Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
RhondaLocal Guide · 57 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Christian is always friendly and professional. He always has a smile and makes sure to get rid of the red ant hills in my backyard!
Paid $140–160Reasonable priceHornet & wasp exterminationSpider extermination
Shelia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★
Charles was awesome. He was overly polite and extremely accommodating. He listened to my concerns and addressed them in a timely manner.
Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Atlus Pest Control is an awesome company! Kyle came out and treated the outside and inside of my home. He was extremely professional and answered all of my questions. I am super appreciative for the service!
Price assessment: Reasonable price
Price: $120–140
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes, Other
gail harris5 reviewsiTotal number of Google reviews gail has written across all businesses on Google Maps, not just this one.
Christian E. was very prompt and informative. He answered all of my questions and addressed my concerns. Atlus is a great company!
Price assessment: Reasonable price
Services: Rodent extermination
Response from the owner · 2 years ago
We are thrilled to hear that Heather exceeded your expectations! Providing exceptional service and tailored solutions is our top priority, so we're glad we were able to handle your pest problem efficiently.
Syed M RazaLocal Guide · 30 reviewsiTotal number of Google reviews Syed has written across all businesses on Google Maps, not just this one.
Chris is very courteous and respectful. He pays attention to the detail. Always on time. Thanks Chris!
Response from the owner · Edited 5 months ago
Thank you for the 5-star review, Syed! We're glad to hear Elisabeth was courteous, respectful, and detail-oriented during your service. We truly appreciate your support and are proud to have you as part of the Atlus family!
Jessica HendersonLocal Guide · 35 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Jeremy was very personable and professional. He kindly covered his shoes so as not to track dirt on my carpet. He asked where in the house I noticed the most pest activity to ensure he covered those problem spots. Then he even sprayed my back porch and changed out the sticky bug catcher pads unprompted. He was very thorough and I sincerely appreciate his level of efficiency. Thanks!
Price assessment: Reasonable price
Price: $40–60
Services: Hornet & wasp extermination, Spider extermination, Cockroach extermination, Ant extermination
Response from the owner · a year ago
Thank you so much for the 5-star review! We're thrilled to hear that Jeremy provided such personable and professional service. His attention to detail and care for your home truly reflect the level of service we strive for. We'll be sure to pass along your kind words, thank you again for choosing Atlus!
Sharon Brown8 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Christian is always professional and friendly when he comes by the house for our monthly services. He is very punctual and thorough and we appreciate him being a part of the team!
Response from the owner · 2 months ago
Thank you, Sharon! We truly appreciate your kind words and your continued trust in Atlus Pest Solutions. We’re glad to hear that Christian consistently provides professional, friendly, and thorough service. We’ll be sure to share your feedback with him. Thank you for being a valued customer!
Kelvin Givens6 reviewsiTotal number of Google reviews Kelvin has written across all businesses on Google Maps, not just this one.
Very knowledgeable, timely, and helpful. Great service. Awesome experience with Kyle. He even placed some discreet traps for us.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · Edited 8 months ago
Thank you for the 5-star review, Kelvin! We appreciate your kind words about our team being knowledgeable, timely, and helpful. Providing great service is always our goal, and we’re glad to know you had a positive experience. We truly value your support!
kevin nash3 reviewsiTotal number of Google reviews kevin has written across all businesses on Google Maps, not just this one.
Thank you, Kevin! We appreciate you taking the time to leave us a review. We’re glad to hear you’ve had a great experience with our technician and that everything is going smoothly. Thank you for choosing Atlus Pest Solutions!
Brad & Shelly Carpenter1 reviewiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Tony is always so kind he does great work! . He deserves a raise!
Response from the owner · 2 months ago
Thank you, Brad and Shelly! We really appreciate the kind words and the recognition for Tony. We’re glad to hear he’s always kind and does a great job taking care of your home. Thank you for choosing Atlus Pest Solutions!