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Attitudes Hair, Nails, Etc.

Hair salon · Paradise, UT · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%42+22.9Reliability 24%2+0.5Value 14%87+12.3Replies to reviews 7%29+2.1Craft & service penalty95−0.5Momentum penalty40−6Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 9 tanning salonsPosition by Experts Score among all companies we track in this category. · better than 13%
4.6 ★★★★★ 109 Google reviews · 15 photos
86%five-star reviews
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
30%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
$110typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Attitudes Hair, Nails, Etc. at a glance

Google reviewers rate Attitudes Hair, Nails, Etc. 4.6 out of 5 stars based on 109 reviews. Positive feedback highlights friendly staff, clean facilities, and quality results for hair, nails, and tanning services. However, recurring criticisms involve poor phone communication, missed callback appointments, and long wait times for pedicures. Some clients also noted outdated equipment and unclean conditions within the salon, while others found the booking process difficult to navigate.

  • Google rating: 4.6 out of 5 from 109 reviews (86% five-star).
  • Reviews on this page: 109 Google reviews (63 with written comments, 3 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: September 3, 2026.
  • Service: Tanning Salon serving Paradise, Utah.

Data from Google, last updated October 28, 2026.

Score profile vs other tanning salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction42Reliability2Craft & service95Value87Momentum40Replies to reviews29Satisfaction: 42 (median 82)Reliability: 2 (median 70)Craft & service: 95 (median 93)Value: 87 (median 90)Momentum: 40 (median 100)Replies to reviews: 29 (median 43)
Attitudes Hair, Nails, Etc.Tanning Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Attitudes Hair, Nails, Etc.: 42/100 on this factor. Category median: 82.C
42
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Attitudes Hair, Nails, Etc.: 2/100 on this factor. Category median: 70.F
2
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Attitudes Hair, Nails, Etc.: 95/100 on this factor. Category median: 93.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Attitudes Hair, Nails, Etc.: 87/100 on this factor. Category median: 90.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Attitudes Hair, Nails, Etc.: 40/100 on this factor. Category median: 100.C
40
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Attitudes Hair, Nails, Etc.: 29/100 on this factor. Category median: 43.D
29

Bar = this company · dark tick = category median.

Star ratings

109 Google reviews we collected

  • 5 stars9486%
  • 4 stars66%
  • 3 stars00%
  • 2 stars33%
  • 1 star66%

Praise vs complaints

Phrases our text analysis found in 63 written reviews

  • Praise4295%
  • Complaints25%

Price

What customers reported paying

$110+15% vs typical tanning salons

Middle half of what 4 customers paid ($75–$144) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2045%
  • Quality & results1125%
  • Would recommend716%
  • Speed & response25%
  • Price & value25%
  • Communication12%
  • Honesty & trust12%

What customers talk about

We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I enjoy the atmosphere and very friendly atmosphere.”
  • “Great service, you're treated like family and leave feeling confident and happy.”
  • “I would recommend her to anyone looking for a great cut and styling.”
  • “Emily was able to get me in for a same day appointment.”
  • “Can't beat the price, an hour and half for $45; a steal of a deal!”
  • “She is very easy to talk to.”
  • “Maybe I should be grateful, if your salon can’t be responsible enough to call a potential client back how can I trust you to be responsible with my hair.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Attitudes Hair, Nails, Etc. for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

AmberLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Nicole is the absolute best! She treats all of her clients like family. We love Joe, Brenda and Angie, too! Great service, you're treated like family and leave feeling confident and happy.

Paid $40–60HairstylingHair coloringService not listed

Photos

Customer reviews

4.6 ★★★★★ 109 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
B BLocal Guide · 111 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I tan here

Heather S9 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Classy salon where you can go get pampered!

  • Price: $80–100
  • Services: Hairstyling, Hair coloring
Hannah1 reviewTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

so so welcoming!!

Kaysie Whitaker6 reviewsTotal number of Google reviews Kaysie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called last Thursday and I think I spoke to Brooklyn. I wanted to make an appt to get a cut and color. I have never been there before so she asked me a bunch of questions and said she would reach back out to me. It is 6 days later and nobody has called me. I read previous reviews and it looks like they do this often. Very disappointing.

Response from the owner · 8 months ago

Thank you for your feedback! We are sorry you had a disappointing experience. We are always trying to improve on every aspect of our business and realize that sometimes things get missed. Our salon is a very fast paced environment, and our desk receptionists do their best to keep clients (existing and potential new) as the top priority. We will continue to work on the phone messages and make sure to improve the system in which callers get response quickly and professionally.

Amber BignellLocal Guide · 10 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nicole is the absolute best! She treats all of her clients like family. We love Joe, Brenda and Angie, too! Great service, you're treated like family and leave feeling confident and happy.

  • Price: $40–60
  • Services: Hairstyling, Hair coloring, Service not listed
emilee webb9 reviewsTotal number of Google reviews emilee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter got a gift card for her birthday to get a pedicure done here. I’ve called twice and they say they’ll give me a call back and both times haven’t. $50 just wasted..

Response from the owner · a year ago

We are sorry you have had a hard time getting a response. We always do our best to get back with everyone that calls with appointment times available. There may have been an error with the notes taken. We would love to make it right. If you would like to call any time Tuesday to Friday between 9 am and 3 pm, we have management available to assist in getting this taken care of!

kathy crozierLocal Guide · 63 reviewsTotal number of Google reviews kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hard to get into

Leandra McFarlaneLocal Guide · 72 reviewsTotal number of Google reviews Leandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I enjoy the atmosphere and very friendly atmosphere. Everyone is so nice! Well maintained and clean setting.

Erin Lefler11 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called to get an appointment the lady who answered the phone asked me a few questions about the services I was needing. She said she would talk to the stylist asked for my phone number and would call me back. Well I never received a call back after a few days, I moved onto another salon who gladly made me an appointment . Maybe I should be grateful, if your salon can’t be responsible enough to call a potential client back how can I trust you to be responsible with my hair.

Response from the owner · 2 years ago

Thank you for your feedback! We value our customers and their opinions, good and bad. We work hard to make sure everyone has the best experience possible with us. We are currently still trying to train some of our front desk staff, so reviews are helpful to let us know what still needs a little more work. Being a fast-paced salon and training new staff can get complicated when there are very busy days. We are sorry you had a bad experience but hope that, in the future, you decide to give us another chance to make it right.

Stephanie WallisLocal Guide · 25 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m not rating any of the hairstylist just the salon. Since most of the reviews for this place involve stylists, someone needs to write about the salon itself. The tanning beds that look like they’re 30 years old.. the cheap shoes that are everywhere. It appears the salon likes making fake walls with the shoe boxes it seems very unsafe and looks junky. The dirtiness of the salon and some of the incompetent staff. (Not the hairdresser).

Attitudes Hair, Nails, Etc. on Google Maps →

Business details