Junk removal service · Austin, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 110 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★715 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers give ATX Junk-a-Haulics a perfect 5.0 rating based on 715 reviews, highlighting punctual arrivals, efficient loading, and fair flat-rate pricing for services like furniture removal and remodeling debris haul-off. Customers frequently note the ease of scheduling via phone or text and the professionalism of the crew during the pickup process. One one-star review alleges deceptive billing practices where the final cost exceeded the initial quote, though the owner responded to only 11% of total reviews.
Google rating: 5.0 out of 5 from 715 reviews (100% five-star).
Reviews on this page: 716 Google reviews (648 with written comments, 37 with photos).
Owner responses: the business replied to 11% of reviews.
Most recent review: October 21, 2026.
Service: Junk Removal serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
ATX Junk-a-HaulicsJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ATX Junk-a-Haulics: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ATX Junk-a-Haulics: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ATX Junk-a-Haulics: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ATX Junk-a-Haulics: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ATX Junk-a-Haulics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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Bar = this company · dark tick = category median.
Star ratings
716 Google reviews we collected
5.0of 5
5 stars715100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 648 written reviews
99%praise
Praise1,66899%
Complaints91%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response48829%
Price & value35621%
Staff & attitude29317%
Would recommend23014%
Quality & results1569%
Communication1147%
Honesty & trust402%
What customers talk about
We read 648 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They showed up on time and got all my junk moved out super fast!”
“Pricing was very reasonable, especially compared to other junk removal companies.”
“Chris and his crew were professional, friendly, and prompt.”
“Highly recommend, will call again for junk removal needs!”
“I recommend anyone reading this to consider using another company and even if he shows you a receipt be very skeptical of what he is really showing you.”
“They were able to schedule me the very next day, were very polite and courteous, came on time, and got the job done.”
“Great communication, very reasonable quotes, and fast service.”
“This company is very responsive, reliable, and able to work with us when we had more junk to remove than we thought.”
People customers mention
Chris39 reviews
Jeff32 reviews
Danny15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ATX Junk-a-Haulics for 8 kinds of job. Pick one to see what they paid and said.
Joe4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
These guys are super easy and convenient to use. One call and I got a good quote and a date and time for pick up. They showed up on time and got all my junk moved out super fast! Highly recommend, will call again for junk removal needs!
Trina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
These guys were great! Chris and his crew were professional, friendly, and prompt. We were extremely happy with their service and have already planned to call them back for another project in the near future. So happy we found ATX Junk-a-Haulics!!
Katy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Very nice people. Excellent job done! They arrived on time, loaded everything and made my life simple!
I will hire again when I need them.
R1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Awesome team. Was able to get me in on short notice and was kind and efficient in helping me get rid of my junk. Would book again!
KevinLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Had a lot of remodel debris filling the garage. Sent a few pics, got a flate rate quote, and within 12 hours it was all gone. Didn’t try to jack the rate up once they got here like others have done. Simple and quick!
dmanLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Good pricing on 8x18' shed removal. Arrived on time. We're careful not to damage surrounding plants and left the site clean. Can't ask for much more!
These guys are super easy and convenient to use. One call and I got a good quote and a date and time for pick up. They showed up on time and got all my junk moved out super fast! Highly recommend, will call again for junk removal needs!
Response from the owner · 4 days ago
Thank you for your awesome review we really appreciate your business 😀
Trina Herbst3 reviewsiTotal number of Google reviews Trina has written across all businesses on Google Maps, not just this one.
These guys were great! Chris and his crew were professional, friendly, and prompt. We were extremely happy with their service and have already planned to call them back for another project in the near future. So happy we found ATX Junk-a-Haulics!!
Katy Whitt4 reviewsiTotal number of Google reviews Katy has written across all businesses on Google Maps, not just this one.
Had a lot of remodel debris filling the garage. Sent a few pics, got a flate rate quote, and within 12 hours it was all gone. Didn’t try to jack the rate up once they got here like others have done. Simple and quick!
Stephen PfisterLocal Guide · 14 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Great experience from start to finish! They were quick, professional, and got everything taken care of without any hassle. Pricing was very reasonable, especially compared to other junk removal companies. Made the whole process super easy. Definitely recommend and would use them again!
Jerry Chen1 reviewiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
