Lawn care service · Raleigh, NC · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty99−0.1Momentum penalty93−0.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 17%
4.8★★★★★175 Google reviews · 24 photos
93%five-star reviews
4.78★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the team for professional lawn mowing, edging, and trimming services, noting consistent punctuality and effective communication regarding specific yard requirements. Positive reviews highlight the staff's friendliness and responsiveness to client preferences during bi-weekly maintenance visits. However, lower-rated feedback indicates recurring issues with missed appointments, delayed estimates, and lack of follow-up when requesting quotes or rescheduling services.
Google rating: 4.8 out of 5 from 175 reviews (93% five-star).
Reviews on this page: 175 Google reviews (140 with written comments, 4 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: October 9, 2026.
Service: Landscaper serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
This companyLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augusta Lawn Care of NW Raleigh: 79/100 on this factor. Category median: 89.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augusta Lawn Care of NW Raleigh: 72/100 on this factor. Category median: 88.B
72
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Augusta Lawn Care of NW Raleigh: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augusta Lawn Care of NW Raleigh: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augusta Lawn Care of NW Raleigh: 93/100 on this factor. Category median: 100.A
93
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augusta Lawn Care of NW Raleigh: 89/100 on this factor. Category median: 67.A
89
Bar = this company · dark tick = category median.
Star ratings
175 Google reviews we collected
4.8of 5
5 stars16293%
4 stars63%
3 stars11%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 140 written reviews
97%praise
Praise22697%
Complaints73%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price824%
Reasonable2473%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8436%
Staff & attitude4720%
Speed & response4318%
Communication219%
Would recommend198%
Price & value125%
Honesty & trust73%
What customers talk about
We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ll definitely continue to work with them and they did a great job on my lawn.”
“Omar and Diego did a professional job, and they communicated well and we were very pleased with results!”
“Did a great job, super clean, and definitely quick.”
“But charged us for the no-show weekend.”
“the best part about this company is their excellent communication skills and reliable services when it comes to lawn care.”
“I highly recommend Augusta Lawn Care to anyone looking for reliable, professional, and thorough lawn care service.”
“Great job reasonable price Diego Eric and Omar and Frank did a great efficient.”
“Reached out early August and was told someone would come by to check out our lawn and provide an estimate.”
“I will continue their service in 2026 because I trust the team will continue to provide responsible and quality work.”
People customers mention
Omar37 reviews
Diego27 reviews
Eric16 reviews
Frankie9 reviews
Frank8 reviews
Julio4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Augusta Lawn Care of NW Raleigh for 8 kinds of job. Pick one to see what they paid and said.
May9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
im so happy with Augusta Lawn Care! the best part about this company is their excellent communication skills and reliable services when it comes to lawn care. I’m working with Frankie, Omar and Diego and they’re great!! so friendly and easy to work with. I’ll definitely continue to work with them and they did a great job on my lawn.
Great priceLawn care
SueLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
This is just our second time using Augusta Lawn Care , but Frankie Omar and Diego did a good job.
Lawn mowing & maintenance
Karen11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Not home service but came home and it looked well done Frankie Omar and Diego serviced my yard
Reasonable priceLawn mowing & maintenance
Kathy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Augusta lawn care professionals take pride in their work and it shows! You can count on them to do a great job every time.
Cheryl4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Omar and Diego did a professional job, and they communicated well and we were very pleased with results!
Reasonable priceLawn care
Cheryl12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Omar and Diego are professional, nice, thorough, and communicate well. Great representation of Augusta Lawn Care Services!
im so happy with Augusta Lawn Care! the best part about this company is their excellent communication skills and reliable services when it comes to lawn care. I’m working with Frankie, Omar and Diego and they’re great!! so friendly and easy to work with. I’ll definitely continue to work with them and they did a great job on my lawn.
Price assessment: Great price
Services: Lawn care
nathan l6 reviewsiTotal number of Google reviews nathan has written across all businesses on Google Maps, not just this one.
Great team! I look forward to working with them! Thanks to Omar, Diego, and Frankie! They were very kind and courteous and provided me with information. Thank you!
