Lawn care service · Louisville, KY · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 57 mulching servicesiPosition by Experts Score among all companies we track in this category. · better than 59%
4.9★★★★★184 Google reviews · 24 photos
96%five-star reviews
4.82★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise Augusta Lawn Care for its punctuality, efficient execution of mowing, edging, and cleanup tasks, and professional communication during walkthroughs and scheduling. The high overall rating reflects consistent satisfaction with the thoroughness of the work and the responsiveness of the team. However, several low-star reviews highlight a recurring pattern of discrepancies between initial quotes and final billing, along with complaints about unreturned phone calls and unfulfilled promotional offers.
Google rating: 4.9 out of 5 from 184 reviews (96% five-star).
Reviews on this page: 184 Google reviews (147 with written comments, 3 with photos).
Owner responses: the business replied to 59% of reviews.
Most recent review: October 24, 2026.
Service: Mulching Service serving Louisville, Kentucky.
Data from Google, last updated November 1, 2026.
Score profile vs other mulching services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyMulching Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Augusta Lawn Care of St. Matthews: 88/100 on this factor. Category median: 88.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Augusta Lawn Care of St. Matthews: 85/100 on this factor. Category median: 83.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Augusta Lawn Care of St. Matthews: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Augusta Lawn Care of St. Matthews: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Augusta Lawn Care of St. Matthews: 84/100 on this factor. Category median: 79.A
84
Bar = this company · dark tick = category median.
Star ratings
184 Google reviews we collected
4.9of 5
5 stars17796%
4 stars21%
3 stars11%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 147 written reviews
99%praise
Praise25799%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1936%
Reasonable3158%
Overpriced00%
Not sure36%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7529%
Staff & attitude5320%
Speed & response3915%
Would recommend3614%
Price & value2710%
Communication166%
Honesty & trust135%
What customers talk about
We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Cal and Marshall were fast and did an excellent job on a hot day with a big job.”
“David and Baylor were very professional and ready to tackle the job.”
“The process of getting them booked was seamless they came by quickly and then emailed me a quote.”
“I highly recommend him and the company he works for.”
“The price is reasonable and they do great work and don’t take any short cuts.”
“We were using lawn love and couldn't get the communication correct for them to do both back yards to our duplex.”
“David is honest, reliable, and his team does great work.”
People customers mention
David15 reviews
Calvin13 reviews
Jonah5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Augusta Lawn Care of St. Matthews for 3 kinds of job. Pick one to see what they paid and said.
KKarleigh7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Definitely recommend Jonah and Lawson! The process of getting them booked was seamless they came by quickly and then emailed me a quote. Told me the day they would come to our yard weekly and when they got here, they just got straight to work and then headed out. So quick and easy and our yard looks so great!…
MulchingLawn mowing & maintenanceYard work
LLarry3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was very pleased. David and Baylor were very professional and ready to tackle the job. They were fast and thorough with their work . I recommend this company.
Reasonable priceYard work
DDonald3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Technician was very professional. Made sure I was completely satisfied with results. He was efficient and thorough. I'm glad I selected Augusta Lawn service.
AAmanda1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nathan and Will did an amazing job! They were quick and efficient. I called to get started for service on Sunday and they were here by Tuesday!
Great priceLawn mowing & maintenance
CConnor5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Cal and Marshall were fast and did an excellent job on a hot day with a big job.
David ensured the job was completed to perfection.
Reasonable priceYard workService not listed
CCindy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They did a great job mowing, edging and cleaning up. I am pleased with the service and professionalism of the team.
Definitely recommend Jonah and Lawson! The process of getting them booked was seamless they came by quickly and then emailed me a quote. Told me the day they would come to our yard weekly and when they got here, they just got straight to work and then headed out. So quick and easy and our yard looks so great! Reasonable prices and a great team! I also booked them to do weed care and mulching.
Services: Mulching, Lawn mowing & maintenance, Yard work
R
Richard Marchand4 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
I was very pleased. David and Baylor were very professional and ready to tackle the job. They were fast and thorough with their work . I recommend this company.
Price assessment: Reasonable price
Services: Yard work
D
Donald Kiper3 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Technician was very professional. Made sure I was completely satisfied with results. He was efficient and thorough. I'm glad I selected Augusta Lawn service.
B
Brian Delling9 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Nathan and Will did an amazing job! They were quick and efficient. I called to get started for service on Sunday and they were here by Tuesday!
Price assessment: Great price
Services: Lawn mowing & maintenance
Response from the owner · 2 months ago
Thank you so much for the wonderful review, Amanda! We are glad to hear how well Nathan and Will served you at your property, and we already passed along your review to them. We pride ourselves on fast communication and getting our clients on the schedule as soon as possible. Whether our team is taking care of your lawn mowing, bush trimming, or seasonal property cleanups, we always want to ensure we provide a 10/10 service. We are excited to continue keeping your yard looking beautiful and look forward to working with you in the future!
Augusta Lawn Care of St. Matthews
B
Brian SilversLocal Guide · 8 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Thank you for the review, Brian! We appreciate your feedback and are glad to hear that Jonah and Jonathan did a great job on your lawn. We always aim to provide solid, dependable work at a reasonable price. Whether we are helping you with recurring lawn mowing, detailed bush trimming, or a seasonal property cleanup, we want to make sure we're providing 10/10 service. We look forward to continuing to take care of your yard in the future!
Augusta Lawn Care of St. Matthews
D
Daniel Dye5 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Reached out and 24hrs later on site. Prompt and to the point. Professional.
Services: Lawn mowing & maintenance
Response from the owner · 2 months ago
Thank you for the review, Daniel! We are glad we could get out to your property within 24 hours of you reaching out. It was easy to add you right away as your property was in the area of our crews routes the next day! Whether we are helping you with recurring lawn mowing, detailed bush trimming, or a seasonal property cleanup, we always aim to keep things professional and efficient. We appreciate your business and look forward to taking care of your yard in the future! Let us know what we can do to ensure you're receiving 10/10 service.
Augusta Lawn Care of St. Matthews
C
Connor Epperson5 reviewsiTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Cal and Marshall were fast and did an excellent job on a hot day with a big job.
David ensured the job was completed to perfection.
Price assessment: Reasonable price
Services: Yard work, Service not listed
Response from the owner · 2 months ago
Connor, thanks so much for having our team out to do your clean up project! We appreciate the chance to come back right away and finish up that last spot for you. We're glad we could get it resolved right away at the beginning of the week.
Have a great day,
Augusta Lawn Care of St. Matthews
C
Cindy Landry5 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
They did a great job mowing, edging and cleaning up. I am pleased with the service and professionalism of the team.
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 2 months ago
Thank you for the review, Cindy! We are glad to hear that you are pleased with our team's professionalism and the job they did. Getting the mowing, edging, and cleanup done right on every visit is exactly what we aim for. Whether we are assisting you with recurring lawn mowing, detailed bush trimming, or a seasonal property cleanup, we want to make sure we keep your yard looking neat and tidy. We appreciate your business and look forward to taking care of your lawn in the future!
Augusta Lawn Care of St. Matthews
