Lawn care service · Louisville, KY · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty81−1.9Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 57 mulching servicesiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★113 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Trinity Lawn Care five stars based on 113 reviews, with the owner replying to all feedback. Customers frequently cite punctuality, clear communication, and reasonable pricing for services including weekly mowing, landscaping, and property cleanup. Staff are described as professional and responsive, often exceeding expectations by addressing specific concerns. One low-star review criticized the company for being unreliable and using busyness as an excuse for missed services.
Google rating: 5.0 out of 5 from 113 reviews (99% five-star).
Reviews on this page: 113 Google reviews (99 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 23, 2026.
Service: Mulching Service serving Louisville, Kentucky.
Data from Google, last updated November 1, 2026.
Score profile vs other mulching services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Trinity Lawn Care, LLCMulching Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trinity Lawn Care, LLC: 96/100 on this factor. Category median: 88.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trinity Lawn Care, LLC: 94/100 on this factor. Category median: 83.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trinity Lawn Care, LLC: 81/100 on this factor. Category median: 96.A
81
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trinity Lawn Care, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trinity Lawn Care, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
113 Google reviews we collected
5.0of 5
5 stars11299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
100%praise
Praise204100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price583%
Reasonable117%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4723%
Would recommend4522%
Staff & attitude3618%
Speed & response3115%
Price & value2110%
Communication136%
Honesty & trust126%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend them to anyone looking for quality service at a great price.”
“I highly recommend doing any business with him and his team.”
“TLC is professional, punctual, and the end result of each project was beautiful.”
“They showed up on time, handled everything in a single day, and transformed the entire property into what looks and feels like a 5-star luxury listing.”
“They take care of you for a very reasonable price and when he says he will be there or going to do something he is a Man of his word.”
“Communication is A+, and I am happy to recommend them.”
“Dustin is the most trustworthy, honest, genuine business owner you’ll ever meet.”
People customers mention
Dustin21 reviews
Brady3 reviews
Josh3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Trinity Lawn Care, LLC for 5 kinds of job. Pick one to see what they paid and said.
BBlaine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best lawn care business out there. With an incredible owner that treats his employees INCREDIBLY well. Very high quality cuts. In my mind there is nobody better in the lawn care game in the Louisville area. Without hesitation I would go with them.
JJeff1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very professional and great with communication. My lawn was cut weekly and they did a great job. I only stopped the service because I am moving and do not need it anymore. Highly Recommend.
Reasonable priceLawn mowing & maintenance
MMadison6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I’ve been absolutely thrilled with the service Dustin and his team have given me and my family since we moved into our new neighborhood. Wouldn’t want to trust our lawn with anyone else! Awesome care + quality for the price.
Great priceLawn mowing & maintenance
SSean7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Dustin is the most trustworthy, honest, genuine business owner you’ll ever meet. I highly recommend doing any business with him and his team. They take care of you for a very reasonable price and when he says he will be there or going to do something he is a Man of his word. Thank you Dustin for everything you have done for me and my family !
Great priceService not listed+ Professionalism
PPaulLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
I am new to Kentucky and I was clueless how to start my lawncare. I found Trinity on line and it was one of the best decisions since moving here from AZ. They are professional and polite. I could not ask for better service. I highly recommend them to anyone looking for quality service at a great price.
The new…
Great priceLawn mowing & maintenanceYard work
RRoman2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Not all heros wear capes but they sure know how to mow a lawn! Great people that do a great job!
The best lawn care business out there. With an incredible owner that treats his employees INCREDIBLY well. Very high quality cuts. In my mind there is nobody better in the lawn care game in the Louisville area. Without hesitation I would go with them.
Response from the owner · a month ago
Thanks Blaine. We aim to be quality and to treat people like more than a cell on a spreadsheet. Thanks again.
J
Jeff Morrow1 reviewiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Very professional and great with communication. My lawn was cut weekly and they did a great job. I only stopped the service because I am moving and do not need it anymore. Highly Recommend.
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · a month ago
Thanks Jeff. We enjoyed the opportunity.
M
Madison Jackson6 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
I’ve been absolutely thrilled with the service Dustin and his team have given me and my family since we moved into our new neighborhood. Wouldn’t want to trust our lawn with anyone else! Awesome care + quality for the price.
Price assessment: Great price
Services: Lawn mowing & maintenance
Response from the owner · a month ago
Thanks Madison. We enjoy helping folks and we’re glad to be a blessing.
T
Todd Seidt3 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Dustin is the most trustworthy, honest, genuine business owner you’ll ever meet. I highly recommend doing any business with him and his team. They take care of you for a very reasonable price and when he says he will be there or going to do something he is a Man of his word. Thank you Dustin for everything you have done for me and my family !
Price assessment: Great price
Services: Mulching, Lawn mowing & maintenance, Yard work
Positive: Professionalism
Services: Service not listed
Response from the owner · 4 years ago
Thanks Sean. Appreciate the review.
P
Paul GrantLocal Guide · 39 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
I am new to Kentucky and I was clueless how to start my lawncare. I found Trinity on line and it was one of the best decisions since moving here from AZ. They are professional and polite. I could not ask for better service. I highly recommend them to anyone looking for quality service at a great price.
The new monthly winter service is a nice new addition. They were out last week and cleaned up the yard, cut down some low branches and removed some weeds and unwanted vegetation. All for a very reasonable price.
Price assessment: Great price
Services: Lawn mowing & maintenance, Yard work
Response from the owner · a year ago
Great to hear Paul. We appreciate you as well. We love hearing that what we are trying to accomplish is happening. Have a great 2025.
R
Roman Smith2 reviewsiTotal number of Google reviews Roman has written across all businesses on Google Maps, not just this one.
Trinity Lawn Care blew us away! Dustin Bowers and his team were absolutely amazing. We needed a property cleaned up and looking top-tier before putting it on the market, and they delivered above and beyond. They showed up on time, handled everything in a single day, and transformed the entire property into what looks and feels like a 5-star luxury listing. The curb appeal is incredible now—and I’m confident we’ll get more for the home thanks to their hard work. Best part? Dustin and his team are committed to keeping it looking pristine until it sells. Couldn’t recommend them more. Outstanding service all around!
Response from the owner · a year ago
Thanks Andrew. Selling a home is no small task. It can be stressful and challenging juggling all of the moving parts without support. We were glad to help. We set a high bar for our team and are excited to know we hit the mark. Thanks again for allowing us on your property. God bless. TLC Team
D
Dewayne H.Local Guide · 16 reviewsiTotal number of Google reviews Dewayne has written across all businesses on Google Maps, not just this one.
