Aulsbrook Car & Truck Wreck Injury Lawyers Arlington logo

Aulsbrook Car & Truck Wreck Injury Lawyers Arlington

Personal injury attorney · Arlington, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#85 of 171 attorneysPosition by Experts Score among all companies we track in this category. · better than 51%
5.0 ★★★★★ 342 Google reviews · 24 photos
99%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
57%reviews answered by the owner
Nov 2026latest review

Aulsbrook Car & Truck Wreck Injury Lawyers Arlington at a glance

Google reviewers rate Aulsbrook Car & Truck Wreck Injury Lawyers five stars based on 342 reviews, highlighting consistent praise for clear communication, compassionate support, and effective handling of medical expenses and vehicle damage. Clients frequently describe the staff as responsive and helpful in guiding them through complex legal processes. However, a minority of lower-rated reviews criticize specific instances of poor transparency regarding settlement amounts and a lack of proactive status updates during later stages of case resolution.

  • Google rating: 5.0 out of 5 from 342 reviews (99% five-star).
  • Reviews on this page: 342 Google reviews (306 with written comments, 70 with photos).
  • Owner responses: the business replied to 57% of reviews.
  • Most recent review: November 13, 2026.
  • Service: Attorney serving Arlington, Texas.

Data from Google, last updated November 13, 2026.

Score profile vs other attorneys

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction94Reliability93Craft & service100Value100Momentum100Replies to reviews29Satisfaction: 94 (median 92)Reliability: 93 (median 88)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 29 (median 64)
This companyAttorneys median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aulsbrook Car & Truck Wreck Injury Lawyers Arlington: 94/100 on this factor. Category median: 92.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aulsbrook Car & Truck Wreck Injury Lawyers Arlington: 93/100 on this factor. Category median: 88.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aulsbrook Car & Truck Wreck Injury Lawyers Arlington: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aulsbrook Car & Truck Wreck Injury Lawyers Arlington: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aulsbrook Car & Truck Wreck Injury Lawyers Arlington: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aulsbrook Car & Truck Wreck Injury Lawyers Arlington: 29/100 on this factor. Category median: 64.D
29

Bar = this company · dark tick = category median.

Star ratings

342 Google reviews we collected

  • 5 stars33899%
  • 4 stars00%
  • 3 stars21%
  • 2 stars10%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 306 written reviews

  • Praise41999%
  • Complaints61%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12128%
  • Would recommend10825%
  • Quality & results7317%
  • Communication5212%
  • Speed & response4110%
  • Honesty & trust215%
  • Price & value92%

What customers talk about

We read 306 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great communication, Idali was especially helpful and super sweet, answering all my questions, and keeping me updated.”
  • “I felt well taken care of through the whole process, and I’d recommend them to anyone.”
    “If (🤞🏻 Never again) I’m ever in a situation where I need another auto accident attorney, this firm will 100% have my business again.”
  • “I had a great experience with aulsbrook and would highly recommend them to anyone.”
    “I had previously been exploited by a terrible insurance company that charged me $580 a month.”
  • “…hing Daniela, Yehimy, Steve, and Judy made the process so smooth and explained everything to me, every step of the way.…”
  • “After I was rear ended stopped for a school bus unloading Matt Aulsbrook and his exceptional team went to work immediately on my behalf.”
  • “If you’re looking for a legal team that genuinely has your best interests at heart, I highly recommend Brittanie, Yehimy, and Patti.”
  • “They made an extremely stressful process manageable, were able to get me a fair compensation and were friendly.”

People customers mention

  • Steve 15 reviews
  • Pati 14 reviews
  • Elyssia 14 reviews
  • Tara 13 reviews
  • Victoria 13 reviews
  • Alma 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · an hour ago★★★★★

Wendy and Yehimy took great care of me from day one, and Mr. Steve (aka the GOAT) closed it out strong. Excellent team, excellent staff, and a phenomenal experience. I felt well taken care of through the whole process, and I’d recommend them to anyone.

Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Steve and Wendy were amazing. I would highly recommend them. The communication is excellent.

Customer photo from Crystal's reviewCustomer photo from Crystal's reviewCustomer photo from Crystal's reviewCustomer photo from Crystal's review
ChrisLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kevin, Tara, and Sam were great and helped us get the medical treatment we needed as a result of this accident.

Gabiono5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

La aseguranza recibió una tremenda paliza de mi abogada Tara. El segunda ronda fue para Yehimy que les pegó y intercambiaron golpes con la aseguranza. Boom boom. Gracias Pati por mantenernos informados ante la gran pelea que dieron.

Mandi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Attorney Judy Rota and paralegal Sofia went above and beyond to help when insurance from the other driver didn’t want to pay for my damages and medical bills. They talked me through the whole process and didn’t push me to make a decision I didn’t want. I highly recommend Aulsbrook Car & Trick Wreck Injury Lawyers!

Customer photo from Mandi's reviewCustomer photo from Mandi's review
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

After I was rear ended stopped for a school bus unloading Matt Aulsbrook and his exceptional team went to work immediately on my behalf. Alma worked tirelessly getting to work. Steve did amazing getting me taken care of with everything. I strongly recommend Mr Aulsbrook and his team of professionals. Couldn't be happier!!!

Photos

Customer reviews

5.0 ★★★★★ 342 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ben Lux1 reviewTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wendy and Yehimy took great care of me from day one, and Mr. Steve (aka the GOAT) closed it out strong. Excellent team, excellent staff, and a phenomenal experience. I felt well taken care of through the whole process, and I’d recommend them to anyone.

Crystal Smallwood1 reviewTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve and Wendy were amazing. I would highly recommend them. The communication is excellent.

Chris GageLocal Guide · 86 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kevin, Tara, and Sam were great and helped us get the medical treatment we needed as a result of this accident.

Response from the owner · a week ago

Thank you Chris! Happy we could get you medical care after your crash.

Abigail Orduno2 reviewsTotal number of Google reviews Abigail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sofia and Judy were great, will recommend this law firm.

Response from the owner · a week ago

Thanks Abigail! 💙

Gabiono torres5 reviewsTotal number of Google reviews Gabiono has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

La aseguranza recibió una tremenda paliza de mi abogada Tara. El segunda ronda fue para Yehimy que les pegó y intercambiaron golpes con la aseguranza. Boom boom. Gracias Pati por mantenernos informados ante la gran pelea que dieron.

Response from the owner · a week ago

Thanks Gabiono! 💙

Mandi Wiggins6 reviewsTotal number of Google reviews Mandi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Attorney Judy Rota and paralegal Sofia went above and beyond to help when insurance from the other driver didn’t want to pay for my damages and medical bills. They talked me through the whole process and didn’t push me to make a decision I didn’t want. I highly recommend Aulsbrook Car & Trick Wreck Injury Lawyers!

Response from the owner · a week ago

Thanks for trusting after your car crash! 💙

Jacob Elliott1 reviewTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After I was rear ended stopped for a school bus unloading Matt Aulsbrook and his exceptional team went to work immediately on my behalf. Alma worked tirelessly getting to work. Steve did amazing getting me taken care of with everything. I strongly recommend Mr Aulsbrook and his team of professionals. Couldn't be happier!!!

Jeff SanTöLocal Guide · 144 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wooohooo glad I called Aulsbrook after my crash and got in contact with Lissett, Wendy, Pati and Carrie. Vroom vroom 🏎️

Response from the owner · 2 weeks ago

Thanks Jeff! 💙

Aly Omondi2 reviewsTotal number of Google reviews Aly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with aulsbrook and would highly recommend them to anyone. I’m in college and after a car rear ended me I had literally no idea what to do next, but throughout everything Daniela, Yehimy, Steve, and Judy made the process so smooth and explained everything to me, every step of the way. I’m very happy with the outcome of my case and very thankful for all the work They put in regarding my case.

leticia santillan2 reviewsTotal number of Google reviews leticia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pati hizo un buen trabajo con la abogada Tara. Yehimy nos ayudó bastante con lo del carro. Muchas gracias Wendi por todo.

Aulsbrook Car & Truck Wreck Injury Lawyers Arlington on Google Maps →

Business details