Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts

Experts Reviews · Company report
Austin Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Austin Moving Company

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 4.9★ from 827 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Austin Moving Company is better than 94% of furniture delivery.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Austin Moving Company is better than 91% of furniture delivery.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Austin Moving Company is better than —% of furniture delivery.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Austin Moving Company is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Austin Moving Company is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Austin Moving Company is better than 100% of furniture delivery.A
100

Reviews for your job

Customers hired Austin Moving Company for 8 kinds of job.

Austin Moving Company for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$375–$786
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Moving-related storage”

mikayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fidel, Charles, and Nate were very kind and efficient while helping me move. They double checked everything and made sure it was a super smooth move! Couldn’t have done it without the fantastic work from the three of them. I’d highly recommend them to anyone who’s looking for movers!

Paid $1–500Great priceObject-related moving assistanceMoving-related storageFurniture assembly
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service from Andy, Oscar, and their team!

Business & corporate-related movingSmall furniture movingFurniture disassembly
Anton6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Charles, Anthony and Steven took care of me in my special move (in three parts)! They did a great job and were very cautious to wrap and protect my belongings for the journey. They came in, we conferred about what needed to be done and where everything would go (Storage, New Residence, in the garage for heavy…

Local movingObject-related moving assistanceMoving-related storage
Anissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very efficient. Bobby & Alex were amazing people that got the work done fast!!!

Paid $400–600Great priceSmall furniture movingLocal movingMoving-related storage
Kendra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had such an awesome experience with this company today. Andrew and Charles were total rockstars, and made the entire process seamless. We strongly recommend using this company moving forward and will be recommending them to all our friends! They are very friendly, efficient, and gentle with your things, and…

Local movingMoving-related packingOversized-item moving
SamanthaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andy and Mike did such a wonderful job! They were quick, took great care of our things, and are very nice. Thank you so much for your help!!! Highly recommend.

Paid $1,000–1,200Reasonable priceMoving-related packingOversized-item movingMoving-related storage

Price

$878+8% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 50%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving129$569–$1.4k
Small furniture moving44$228–$738
Furniture disassembly38—
Oversized-item moving34$135–$556
Moving-related packing33$415–$1.4k
Furniture assembly33—
In-state moving28$731–$2.1k
Senior moving28$410–$1.3k

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