Tax preparation · Austin, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%90+12.7Replies to reviews 7%95+6.7Momentum penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 50 tax servicesiPosition by Experts Score among all companies we track in this category. · better than 39%
4.9★★★★★327 Google reviews · 10 photos
95%five-star reviews
4.77★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Austin Tax Advisors 4.9 out of 5 based on 327 reviews, with the owner responding to 54% of them. Clients frequently praise the firm for professional communication, timely tax preparation, and clear explanations of complex issues, including assistance for clients with international connections. However, some low-star reviews criticize the $300 hourly consulting rate as high and describe instances of perceived rudeness or errors in return preparation.
Google rating: 4.9 out of 5 from 327 reviews (95% five-star).
Reviews on this page: 327 Google reviews (246 with written comments, 2 with photos).
Owner responses: the business replied to 54% of reviews.
Most recent review: October 16, 2026.
Service: Tax Service serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other tax services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Austin Tax AdvisorsTax Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Austin Tax Advisors: 82/100 on this factor. Category median: 87.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Austin Tax Advisors: 75/100 on this factor. Category median: 85.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Austin Tax Advisors: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Austin Tax Advisors: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Austin Tax Advisors: 85/100 on this factor. Category median: 100.A
85
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Austin Tax Advisors: 95/100 on this factor. Category median: 71.A
95
Bar = this company · dark tick = category median.
Star ratings
327 Google reviews we collected
4.9of 5
5 stars31295%
4 stars31%
3 stars21%
2 stars00%
1 star103%
Praise vs complaints
Phrases our text analysis found in 246 written reviews
98%praise
Praise36198%
Complaints92%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price936%
Reasonable1456%
Overpriced14%
Not sure14%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10328%
Speed & response7219%
Quality & results6518%
Would recommend6317%
Communication267%
Honesty & trust216%
Price & value205%
What customers talk about
We read 246 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…so it was not easy for them to catch up wi me but there brilliant and knowledgeable about all details concerning Taxes Thanks 🙏…”
“Our CPA retired and Austin Tax Advisors stepped in and got up to speed quickly.”
“Hi all I had a great experience with Austin Tax services, I am in ireland and Texas so it was not easy for them to catch up wi me but there brilliant…”
“However, my experience today with another individual was the worst.”
“…in a simple way that you don't have to be a accountant to understand totally Recommend…”
“I do not recommend them.”
“Nadeem was very helpful in explaining the services available.”
“Highly recommend to anyone looking for a reliable and knowledgeable CPA.”
“They were very professional, very timely and fees were reasonable.”
“despite all of the back and forth requiring me to catch their errors, I still had to pay their filing fee of $650.”
People customers mention
Nadeem15 reviews
Nadir8 reviews
Poonawala6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Austin Tax Advisors for 5 kinds of job. Pick one to see what they paid and said.
Robert1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Hi all I had a great experience with Austin Tax services, I am in ireland and Texas so it was not easy for them to catch up wi me but there brilliant and knowledgeable about all details concerning Taxes Thanks 🙏
Reasonable priceGeneral bookkeeping
VarunLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★
The hourly consulting rate of 300 is significantly above my expectations. While the introductory session was acceptable, I felt it was somewhat hurried, and I have decided to utilize TurboTax or an alternative platform for my business tax filings.
OverpricedService not listed
Scott2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Nadeem was very helpful in explaining the services available. I was looking for a partner to help ensure optimal tax structure and he walked me though the options in great detail.
Reasonable priceService not listed
Robert4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Austin Tax is the Best, They looked after my Tax returns which was not easy as i am from Ireland but have a Company in Giddings Texas, Nadeem & Javad and the rest of the staff are very professional and easy to deal with, They explain everything in a simple way that you don't have to be a accountant to understand totally Recommend
Great priceGeneral bookkeeping
Mahedi2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I’ve been a client for the past 26 years and I’ve experienced amazing, knowledgeable and high-quality CPA work every single time. I would definitely recommend them!
Great priceGeneral bookkeeping
Brett12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Terrific service, professionalism and strategic, advanced advice. Our CPA retired and Austin Tax Advisors stepped in and got up to speed quickly. Easy platforms to work with. I recommend their services without reservations.
Hi all I had a great experience with Austin Tax services, I am in ireland and Texas so it was not easy for them to catch up wi me but there brilliant and knowledgeable about all details concerning Taxes Thanks 🙏
Price assessment: Reasonable price
Services: General bookkeeping
Varun LashkariLocal Guide · 45 reviewsiTotal number of Google reviews Varun has written across all businesses on Google Maps, not just this one.
The hourly consulting rate of 300 is significantly above my expectations. While the introductory session was acceptable, I felt it was somewhat hurried, and I have decided to utilize TurboTax or an alternative platform for my business tax filings.
Price assessment: Overpriced
Services: Service not listed
Response from the owner · a month ago
Hi Varun,
Thank you for taking the time to share your feedback. To clarify for anyone reading, our introductory session is a free 30-minute consultation, and we describe it that way. Its purpose is for us to learn about your situation, answer quick yes or no questions, and see whether we're a good fit. It isn't meant to be a full tax review or strategy session. That deeper work is what our paid engagements cover.
On pricing, industry surveys put tax advisory and consulting work at roughly $250–$500 per hour. Our $300 rate is near the lower end of that range and reflects one-on-one advice tailored to each client.
We never discourage anyone from doing their own work or filing their own returns. We work with clients in whatever capacity they need. Some want us to handle everything, some want a quick review of a return they prepared themselves, and others just want an hour to talk through a specific decision. Whatever you choose, our door is always open.
Syed Uzzaman4 reviewsiTotal number of Google reviews Syed has written across all businesses on Google Maps, not just this one.
Nadeem was very helpful in explaining the services available. I was looking for a partner to help ensure optimal tax structure and he walked me though the options in great detail.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Thank you Scott! We look forward to being the partner you select to help save you $$ when it comes to tax time!
josie martinez8 reviewsiTotal number of Google reviews josie has written across all businesses on Google Maps, not just this one.
Austin Tax is the Best, They looked after my Tax returns which was not easy as i am from Ireland but have a Company in Giddings Texas, Nadeem & Javad and the rest of the staff are very professional and easy to deal with, They explain everything in a simple way that you don't have to be a accountant to understand totally Recommend
Price assessment: Great price
Services: General bookkeeping
Response from the owner · 4 weeks ago
Thank you Robert! Cross border situations like yours add real complexity, so we are glad Nadeem, Javed and the team could make sense of it all and keep your returns on track. We look forward to continuing to support your company for years to come.
Mahedi Momin2 reviewsiTotal number of Google reviews Mahedi has written across all businesses on Google Maps, not just this one.
I’ve been a client for the past 26 years and I’ve experienced amazing, knowledgeable and high-quality CPA work every single time. I would definitely recommend them!
Price assessment: Great price
Services: General bookkeeping
Response from the owner · 5 years ago
Thank you
A Ahmed AhmedLocal Guide · 14 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Terrific service, professionalism and strategic, advanced advice. Our CPA retired and Austin Tax Advisors stepped in and got up to speed quickly. Easy platforms to work with. I recommend their services without reservations.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 weeks ago
Thank you Brett! Glad we could make the switch from your previous CPA easy and give you advice you can rely on. We look forward to being your partner going forward.