Auto repair shop · Sugar City, ID · reviewed since 2010
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 73 auto body shopsiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★66 Google reviews · 6 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Auto Aspects five stars based on sixty-six reviews, noting that the owner replied to eight percent of them. Customers frequently highlight affordable pricing, quick turnaround times, and clear communication regarding repairs. The shop handles various services, including transmission overhauls, steering repairs, and diagnostics, with many noting that staff avoided unnecessary upselling. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.
Google rating: 5.0 out of 5 from 66 reviews (98% five-star).
Reviews on this page: 66 Google reviews (54 with written comments).
Owner responses: the business replied to 8% of reviews.
Most recent review: October 13, 2026.
Service: Auto Body Shop serving Sugar City, Idaho.
Data from Google, last updated October 25, 2026.
Score profile vs other auto body shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Auto AspectsAuto Body Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Aspects: 98/100 on this factor. Category median: 89.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Aspects: 96/100 on this factor. Category median: 86.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Aspects: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Aspects: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Aspects: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
66 Google reviews we collected
5.0of 5
5 stars6598%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
99%praise
Praise11999%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value2823%
Honesty & trust2017%
Quality & results1815%
Staff & attitude1815%
Speed & response1815%
Would recommend119%
Communication76%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Auto Aspects has been the most reliable and affordable Auto Repair Shop we've gone to for years.”
“At Auto Aspects, they are friendly, knowledgeable, great communicators, honest, and professional.”
“Took my Tundra to Paul for a tranmission overhaul and he did an outstanding job.”
“I sent my daughter to him based on a recommendation and he was so nice.”
“Repair was done quickly and I was informed about each step throughout the day long repair.”
“Would highly recommend and I have gone back for years.”
“Ben was so communicative and open throughout the whole process.”
People customers mention
Ben9 reviews
Paul8 reviews
Rexburg4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Auto Aspects for 4 kinds of job. Pick one to see what they paid and said.
E.1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Auto Aspects has been the most reliable and affordable Auto Repair Shop we've gone to for years. We can trust them to locate any problems and fix them without any pressure to do more. They do excellent work! They deserve the 5-Star Ratings!
Reasonable priceGeneral repairs & maintenance
OliverLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very impressed. Mechanics were able to fix an issue 2 other mechanics couldn't figure out. Repair was done quickly and I was informed about each step throughout the day long repair. They worked well with me and my busy schedule too. Repair bill was shockingly affordable, very well priced. 10 out of 10.
Weston8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Best place in Rexburg for any mechanic work. They have great pricing and even better customer service. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Abbi10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Had issues with our car as we were passing through Idaho and the man who helped us went above and beyond. Incredible service!
Landon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Auto Aspects were fantastic! My 2011 Jeep Compass was making a bad throbbing noise from the rear and was progressively getting worse. My cousin told me about Auto Aspects. Ben was so communicative and open throughout the whole process. It was diagnosed quick and fixed in less than 24/hrs. Never pushed me to do more than was necessary. Highly recommend!
Dan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Took my Tundra to Paul for a tranmission overhaul and he did an outstanding job. The quality of work was amazing, the cost was much more than competitive, and I really couldn't be happier.
Anything auto related that I cannot do myself will be going to Auto Aspects from now on! Would recommend all day. Take your…
Auto Aspects has been the most reliable and affordable Auto Repair Shop we've gone to for years. We can trust them to locate any problems and fix them without any pressure to do more. They do excellent work! They deserve the 5-Star Ratings!
Price assessment: Reasonable price
Services: General repairs & maintenance
Dave Lewis6 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Very impressed. Mechanics were able to fix an issue 2 other mechanics couldn't figure out. Repair was done quickly and I was informed about each step throughout the day long repair. They worked well with me and my busy schedule too. Repair bill was shockingly affordable, very well priced. 10 out of 10.
Weston Neves8 reviewsiTotal number of Google reviews Weston has written across all businesses on Google Maps, not just this one.
Auto Aspects were fantastic! My 2011 Jeep Compass was making a bad throbbing noise from the rear and was progressively getting worse. My cousin told me about Auto Aspects. Ben was so communicative and open throughout the whole process. It was diagnosed quick and fixed in less than 24/hrs. Never pushed me to do more than was necessary. Highly recommend!
Dan Curnutt5 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Took my Tundra to Paul for a tranmission overhaul and he did an outstanding job. The quality of work was amazing, the cost was much more than competitive, and I really couldn't be happier.
Anything auto related that I cannot do myself will be going to Auto Aspects from now on! Would recommend all day. Take your vehicle to Auto Aspects. Paul will take excellent care of you.
Louis-Normand Ang Houle9 reviewsiTotal number of Google reviews Louis-Normand has written across all businesses on Google Maps, not just this one.