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Auto Aspects

Auto repair shop · Sugar City, ID · reviewed since 2010

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 73 auto body shopsPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 66 Google reviews · 6 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Oct 2026latest review

Auto Aspects at a glance

Google reviewers rate Auto Aspects five stars based on sixty-six reviews, noting that the owner replied to eight percent of them. Customers frequently highlight affordable pricing, quick turnaround times, and clear communication regarding repairs. The shop handles various services, including transmission overhauls, steering repairs, and diagnostics, with many noting that staff avoided unnecessary upselling. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.

  • Google rating: 5.0 out of 5 from 66 reviews (98% five-star).
  • Reviews on this page: 66 Google reviews (54 with written comments).
  • Owner responses: the business replied to 8% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Auto Body Shop serving Sugar City, Idaho.

Data from Google, last updated October 25, 2026.

Score profile vs other auto body shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction98Reliability96Craft & service99Value97Momentum100Replies to reviews–Satisfaction: 98 (median 89)Reliability: 96 (median 86)Craft & service: 99 (median 99)Value: 97 (median 100)Momentum: 100 (median 100)
Auto AspectsAuto Body Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Aspects: 98/100 on this factor. Category median: 89.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Aspects: 96/100 on this factor. Category median: 86.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Aspects: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Aspects: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Aspects: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
–

Bar = this company · dark tick = category median.

Star ratings

66 Google reviews we collected

  • 5 stars6598%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 54 written reviews

  • Praise11999%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Price & value2823%
  • Honesty & trust2017%
  • Quality & results1815%
  • Staff & attitude1815%
  • Speed & response1815%
  • Would recommend119%
  • Communication76%

What customers talk about

We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Auto Aspects has been the most reliable and affordable Auto Repair Shop we've gone to for years.”
  • “At Auto Aspects, they are friendly, knowledgeable, great communicators, honest, and professional.”
  • “Took my Tundra to Paul for a tranmission overhaul and he did an outstanding job.”
  • “I sent my daughter to him based on a recommendation and he was so nice.”
  • “Repair was done quickly and I was informed about each step throughout the day long repair.”
  • “Would highly recommend and I have gone back for years.”
  • “Ben was so communicative and open throughout the whole process.”

People customers mention

  • Ben 9 reviews
  • Paul 8 reviews
  • Rexburg 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Auto Aspects for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

E.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Auto Aspects has been the most reliable and affordable Auto Repair Shop we've gone to for years. We can trust them to locate any problems and fix them without any pressure to do more. They do excellent work! They deserve the 5-Star Ratings!

Reasonable priceGeneral repairs & maintenance
OliverLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very impressed. Mechanics were able to fix an issue 2 other mechanics couldn't figure out. Repair was done quickly and I was informed about each step throughout the day long repair. They worked well with me and my busy schedule too. Repair bill was shockingly affordable, very well priced. 10 out of 10.

Weston8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best place in Rexburg for any mechanic work. They have great pricing and even better customer service. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Abbi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had issues with our car as we were passing through Idaho and the man who helped us went above and beyond. Incredible service!

Landon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Auto Aspects were fantastic! My 2011 Jeep Compass was making a bad throbbing noise from the rear and was progressively getting worse. My cousin told me about Auto Aspects. Ben was so communicative and open throughout the whole process. It was diagnosed quick and fixed in less than 24/hrs. Never pushed me to do more than was necessary. Highly recommend!

Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Took my Tundra to Paul for a tranmission overhaul and he did an outstanding job. The quality of work was amazing, the cost was much more than competitive, and I really couldn't be happier. Anything auto related that I cannot do myself will be going to Auto Aspects from now on! Would recommend all day. Take your…

Photos

Customer reviews

5.0 ★★★★★ 66 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
E. Lloyd Bigelow1 reviewTotal number of Google reviews E. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Auto Aspects has been the most reliable and affordable Auto Repair Shop we've gone to for years. We can trust them to locate any problems and fix them without any pressure to do more. They do excellent work! They deserve the 5-Star Ratings!

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance
Dave Lewis6 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They fit us in and took great care of us!

  • Price assessment: Great price
  • Services: Transmission
OliverLocal Guide · 14 reviewsTotal number of Google reviews Oliver has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very impressed. Mechanics were able to fix an issue 2 other mechanics couldn't figure out. Repair was done quickly and I was informed about each step throughout the day long repair. They worked well with me and my busy schedule too. Repair bill was shockingly affordable, very well priced. 10 out of 10.

Weston Neves8 reviewsTotal number of Google reviews Weston has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best place in Rexburg for any mechanic work. They have great pricing and even better customer service. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Abbi Type10 reviewsTotal number of Google reviews Abbi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had issues with our car as we were passing through Idaho and the man who helped us went above and beyond. Incredible service!

Landon Pliler2 reviewsTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Auto Aspects were fantastic! My 2011 Jeep Compass was making a bad throbbing noise from the rear and was progressively getting worse. My cousin told me about Auto Aspects. Ben was so communicative and open throughout the whole process. It was diagnosed quick and fixed in less than 24/hrs. Never pushed me to do more than was necessary. Highly recommend!

Dan Curnutt5 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took my Tundra to Paul for a tranmission overhaul and he did an outstanding job. The quality of work was amazing, the cost was much more than competitive, and I really couldn't be happier. Anything auto related that I cannot do myself will be going to Auto Aspects from now on! Would recommend all day. Take your vehicle to Auto Aspects. Paul will take excellent care of you.

Louis-Normand Ang Houle9 reviewsTotal number of Google reviews Louis-Normand has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my power steering fixed after a leak and some additional work done here. They were very accomodating and professional. Thank you Ben and company.

Response from the owner · 2 years ago

Louis, it was a pleasure to have you in our town during your cross county adventure. Hope the rest of your trip is smooth sailing.

Bre Krous4 reviewsTotal number of Google reviews Bre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Can't recommend this shop enough. It's always a great experience and the best prices.

Mark Hopkins2 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Saved us a ton of money and was quick to get it fixed. In todays world it is almost unheard of. Thank you Ben and Paul.

  • Services: General repairs & maintenance

Auto Aspects on Google Maps →

Business details