Analyzing 6,670,6676.7M ReviewsFor 18,69018.7K Experts

Experts Reviews · Company report
Auto Aspects logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Auto Aspects

Sugar City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 73 auto body shops · 5.0★ from 66 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Aspects is better than 98% of auto body shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Aspects is better than 96% of auto body shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Aspects is better than 99% of auto body shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Aspects is better than 97% of auto body shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Aspects is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Aspects is better than —% of auto body shops.–
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Reviews for your job

Customers hired Auto Aspects for 4 kinds of job.

Auto Aspects for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 21

All 7 Google reviews tagged “General repairs & maintenance”

E.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Auto Aspects has been the most reliable and affordable Auto Repair Shop we've gone to for years. We can trust them to locate any problems and fix them without any pressure to do more. They do excellent work! They deserve the 5-Star Ratings!

Reasonable priceGeneral repairs & maintenance
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Saved us a ton of money and was quick to get it fixed. In todays world it is almost unheard of. Thank you Ben and Paul.

General repairs & maintenance
R.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been coming here to auto aspects for simple oil changes to complete transmission loss. Paul and Ben are incredible to work with and are always fair when it comes to the work they do. If you care about quality service when it comes to customer satisfaction as well as maintenance, this is the place to go.

Auto maintenanceElectricalAuto engine diagnostic
RachelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the best experience I have had at a repair shop! At Auto Aspects, they are friendly, knowledgeable, great communicators, honest, and professional. They were prepared for anything my car might need and were upfront when it was an easier/lower cost fix than anticipated. Wonderful people and a wonderful shop!

General repairs & maintenance
RossLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daughters 2010 high-miles Impala, steering rack went out. Google said $1,100. Auto Aspects was $300+ less, same day turn around. My 2017 Subie Outback transmission service $300 less than dealer, same-day turn around. Auto Aspects, talk to Ben or Paul.

General repairs & maintenanceTransmissionWheel alignment+ Punctuality+ Quality+ Professionalism
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First time customer, I just moved to Rexburg. Took my car to another shop, they did OK, but Ben and Paul found some things that were missed. I thought the price was fair for the work that was done. I'll be back- Jeff

BrakesAir conditioningGeneral repairs & maintenance+ Quality+ Value
BenLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance7—
Transmission3—
Brakes2—
Air conditioning2—

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