Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

Experts Reviews · Company report
Auto Glass Now logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty43−5.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Auto Glass Now

Bakersfield, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.8★ from 369 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Glass Now is better than 77% of auto glass repair.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Glass Now is better than 70% of auto glass repair.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Glass Now is better than —% of auto glass repair.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Glass Now is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Glass Now is better than 43% of auto glass repair.C
43
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Glass Now is better than 100% of auto glass repair.A
100

Reviews for your job

Customers hired Auto Glass Now for 6 kinds of job.

Auto Glass Now for auto side window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto side window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 17 Google reviews tagged “Auto side window replacement”

brian14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very efficient. Good customer service. Explained what was done. 1 day later so far so good.

Auto side window replacement
Dustin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, great price, great people.

Great priceAuto side window replacement
Roberto8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Everything was good. But they make me wait to long. Personally I think they need to be more professional.

OverpricedAuto side window replacement
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a fantastic experience with Auto Glass in Bakersfield, California. Not only did they price match the quote I initially received for my window repair, but they also went above and beyond in their customer service. There was a small inconvenience with the arrival of my window for the appointment, but the team…

Auto side window replacement
Irma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed with the service,and timing was just right, never been to a place that was ready to take care of when needed, Megan was extremely good ,thank u again Megan

Auto side window replacement
Frank10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks for a job well done. Nice clean location enjoyed the conversation with the manager. Pricing was less than I thought and quality really nice. Will definitely use this company for my windshield needs

Auto side window replacement
Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service, fast on my repair and good price! Very satisfied with my experience

InstallationAuto windshield repairAuto side window replacement
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got a window replaced yesterday , came out amazing ! I 10/10 recommend , staff is great & makes you feel very welcomed .

Auto side window replacement
Darla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service! Super nice people! Got my window replaced same day! I recommend them to everyone who needs auto glass repair!

Auto side window replacement
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an appointment with another company and they didn’t fall through. I called AutoGlassNow and Ronnie the manager assisted me. He was super friendly and very proactive! He was able to get me in the same day (within the hour) and made sure I felt comfortable while waiting. His front desk staff was kind and…

Customer photo from Jessica's review
Auto side window replacement
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They got me in on short notice after my truck was broken into. Knocked it out two hours faster than they quoted me. Great service inside as well as in the shop!

Auto side window replacement
Gerardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a fast and easy experience with this place. Ronnie the store manager gave me a great price for a door window! Definitely recommend this place if you are looking for a repair shop that gets you in and out without having to leave your vehicle overnight this is your spot.

Auto side window replacement
joey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

THESE GUYS ARE AWESOME!!!! my vehicle was vandalized and i called auto glass now and they came out fast and fixed it within 30 minuets i 100% recommend . very fair price also.

InstallationAuto side window replacement
Antonio4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good prices and excellent service, highly recommend this shop!

Auto side window replacement
Jaden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

super quick and affordable, everyone was so nice and patient

Auto side window replacement
xavoerLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It is a great service I strongly recommend it From 1 to 10 I qualify this business with 100 stars

Auto side window replacement
Hilz3 years ago★★★★★

Rating only, no written review.

Wiper blade installationInstallationAuto side window replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 36%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield repair44—
Auto windshield replacement41—
Installation28—
Auto side window replacement17—
Auto power window repair12—
Wiper blade installation2—

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