Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty43−5.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREAuto Glass Now
Bakersfield, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.8★ from 369 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Glass Now is better than 77% of auto glass repair.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Glass Now is better than 70% of auto glass repair.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Glass Now is better than —% of auto glass repair.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Glass Now is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Glass Now is better than 43% of auto glass repair.C
43
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Glass Now is better than 100% of auto glass repair.A
100
Reviews for your job
Customers hired Auto Glass Now for 6 kinds of job.
Auto Glass Now for wiper blade installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Wiper blade installation”
Tmattlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Same day windshield replacement! Friendly, fast, professional, and great prices for great service. Overall great experience!
Wiper blade installationAuto windshield replacement
Hilz3 years ago★★★★★
Rating only, no written review.
Wiper blade installationInstallationAuto side window replacement
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 56%Reasonable 36%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield repair | 44 | — |
| Auto windshield replacement | 41 | — |
| Installation | 28 | — |
| Auto side window replacement | 17 | — |
| Auto power window repair | 12 | — |
| Wiper blade installation | 2 | — |
