Keith2 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and got me in and out quick
Auto Glass Now
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#66 of 73 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 10%
4.8 ★★★★★ 397 Google reviews · 24 photos
90%five-star reviews
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Auto Glass Now at a glance
Customers frequently praise the shop for quick service, reasonable pricing, and professional staff who handle windshield and window repairs efficiently. Positive reviews highlight fast installation times, helpful communication, and fair costs compared to competitors. However, lower-rated feedback cites issues with appointment scheduling errors, perceived upcharging during quotes, and quality concerns regarding adhesive application or post-installation damage.
- Google rating: 4.8 out of 5 from 397 reviews (90% five-star).
- Reviews on this page: 397 Google reviews (319 with written comments, 16 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 27, 2026.
- Service: Window Tinting Service serving Sedgwick, Kansas.
Data from Google, last updated October 29, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Glass Now: 77/100 on this factor. Category median: 95.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Glass Now: 73/100 on this factor. Category median: 93.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Glass Now: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Glass Now: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Glass Now: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
397 Google reviews we collected
- 5 stars35990%
- 4 stars154%
- 3 stars51%
- 2 stars10%
- 1 star174%
Praise vs complaints
Phrases our text analysis found in 319 written reviews
- Praise58297%
- Complaints173%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price7151%
- Reasonable6446%
- Overpriced11%
- Not sure21%
Topic share
How often each topic comes up in the written reviews
- Speed & response15326%
- Staff & attitude13422%
- Price & value12220%
- Quality & results10217%
- Would recommend6010%
- Communication153%
- Honesty & trust132%
What customers talk about
We read 319 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had my window broken they fixed it quick and the next day good price in my opinion and everyone there was nice and quick!”
“I certainly recommend them for their professionalism, efficiency, and reasonably prices.”
“Very unprofessional and I will never use them again for anything.”
“Great price, great service, on time, professional quality work.”
“Excellent service but very pricey”
“They took my car back immediately and finished very quickly, but did a great job.”
“They are also replacing the pieces physically damaged by AGN.”
“I recommend Auto Glass to a friend who needs the same work because they did a nice job.”
“Do not recommend this place as they don’t treat their customers with respect”
“Good communication, quick efficient service, reasonable price”
“They are honest and will do the right thing by their customers.”
People customers mention
- Mitch 6 reviews
- Wichita 5 reviews
- Safelite 4 reviews
- Howard 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Auto Glass Now for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Jade3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Had my window broken they fixed it quick and the next day good price in my opinion and everyone there was nice and quick!
Reasonable priceAuto windshield replacement
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Made an appointment but the person made it a different day & I didn't realize that. I got helped anyway. Thank you for the great customer service
Great price
CandiLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service and speedy installation!! Very pleased with the service and quality!!
Reasonable priceInstallation
DLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Thought we needed three chips in the windshield repaired. They checked and confirmed two chips had already been repaired, saving us the cost of those two chip repairs. Definitely will go back if needed in the future!
Reasonable priceAuto windshield repair
DonnaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Was able to schedule next day appointment. Was in and out within 2 hours. They did a terrific job! Very pleased! I certainly recommend them for their professionalism, efficiency, and reasonably prices. Don't waste money on the more advertised places who charge a lot more!
Reasonable priceAuto windshield replacement
LanetteLocal Guide · 455 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Found this place online to repair a small chip in my windshield. They had great reviews so I gave it a try. Made my own appt online and when I arrived they knew I was coming and were ready. They took my car back immediately and finished very quickly, but did a great job. They also gave me a $25.00 discount for…
Reasonable priceAuto windshield repair
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield replacement | 84 | — |
| Auto windshield repair | 44 | — |
| Installation | 37 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 397 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jade Juarez3 reviewsTotal number of Google reviews Jade has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad my window broken they fixed it quick and the next day good price in my opinion and everyone there was nice and quick!
- Price assessment: Reasonable price
- Services: Auto windshield replacement
Response from the owner · 4 days ago
Thanks for the positive feedback, Jade Juarez. We're happy to hear you had a great experience at Auto Glass Now!
Ellen Alvarado2 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMade an appointment but the person made it a different day & I didn't realize that. I got helped anyway. Thank you for the great customer service
- Price assessment: Great price
Response from the owner · a week ago
Thanks for the positive feedback, Ellen Alvarado. We're happy to hear you had a great experience at Auto Glass Now!
Candi Candi CandiLocal Guide · 21 reviewsTotal number of Google reviews Candi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and speedy installation!! Very pleased with the service and quality!!
- Price assessment: Reasonable price
- Services: Installation
Response from the owner · a week ago
Hi Candi Candi Candi, thank you so much for the positive review! We're glad you had a great experience at Auto Glass Now. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
D WLocal Guide · 18 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThought we needed three chips in the windshield repaired. They checked and confirmed two chips had already been repaired, saving us the cost of those two chip repairs. Definitely will go back if needed in the future!
- Price assessment: Reasonable price
- Services: Auto windshield repair
Response from the owner · 2 weeks ago
Thanks for the positive feedback, D W. We're happy to hear you had a great experience at Auto Glass Now!
Donna MLocal Guide · 21 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas able to schedule next day appointment. Was in and out within 2 hours. They did a terrific job! Very pleased! I certainly recommend them for their professionalism, efficiency, and reasonably prices. Don't waste money on the more advertised places who charge a lot more!
- Price assessment: Reasonable price
- Services: Auto windshield replacement
Response from the owner · 4 weeks ago
Hi, Donna M! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
LanetteLocal Guide · 455 reviewsTotal number of Google reviews Lanette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFound this place online to repair a small chip in my windshield. They had great reviews so I gave it a try. Made my own appt online and when I arrived they knew I was coming and were ready. They took my car back immediately and finished very quickly, but did a great job. They also gave me a $25.00 discount for bringing my car to them for the repair. Definitely a great place to go for windshield repairs!
- Price assessment: Reasonable price
- Services: Auto windshield repair
Response from the owner · a month ago
Hi Lanette, thank you so much for the positive review! We're glad you had a great experience at Auto Glass Now. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Kay KempLocal Guide · 14 reviewsTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery quick and did a nice job. The price wasn't too bad either.
Response from the owner · a month ago
Hi Kay Kemp, thank you so much for the positive review! We're glad you had a great experience at Auto Glass Now. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Barbara Morgan4 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a chip repair done on my windshield. Auto Glass Now takes walk-ins unlike Safelite. The receptionist at Safelite told me she would give me an appointment after the mechanic looked at the chip and gave a quote. The quote was for $160. Auto Glass did the job for $104. That is a huge difference. I recommend Auto Glass to a friend who needs the same work because they did a nice job.
Response from the owner · a month ago
Thanks for the positive feedback, Barbara Morgan. We're happy to hear you had a great experience at Auto Glass Now!
Pam NashLocal Guide · 23 reviewsTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe team was professional & performed the work quickly.
- Services: Auto windshield repair
Response from the owner · a month ago
Hi, Pam Nash! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Business details
- Address: 7613 E Harry St, Wichita, KS 67207
- Phone: (316) 219-5920
- Website: autoglassnow.com
- Service area: Sedgwick, KS