Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
Auto Glass of LA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Auto Glass of LA

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 68 auto glass repair · 5.0★ from 247 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Glass of LA is better than 97% of auto glass repair.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Glass of LA is better than 97% of auto glass repair.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Glass of LA is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Glass of LA is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Glass of LA is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Glass of LA is better than 95% of auto glass repair.A
95

Reviews for your job

Customers hired Auto Glass of LA for 8 kinds of job.

Auto Glass of LA for auto rear window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto rear window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Auto rear window replacement”

George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Their service is very convenient. They came to my home and changed my car's rear window that was broken in an accident in less than an hour. Their service is professional and fairly priced. Thank you Auto Glass of LA!

Reasonable priceAuto rear window replacement
Imaan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super helpful, responsive, and quick with replacing my rear window.

Auto rear window replacement
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were very responsive, easy to communicate with, and came over right away and did a quality job quickly. What more can you ask for.

Great priceAuto rear window replacement
trainE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Incredibly quick response, fair price, and great work by Aaron Gomez!

Great priceAuto rear window replacement
Lucy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My rear window was vandalized and I needed same day service. RENATO and his young partner were respectful of the property and considerate of my situation. Renato's sense of humor brought a little distraction from a stressful situation. My biggest concern was the shattered glass near my childs' carseat, they cleaned…

Customer photo from Lucy's review
Not sureAuto rear window replacement
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I used their service twice, they are very responsive and easy to work with!

Auto windshield repairAuto rear window replacement
father1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had my windshield smashed and needed it repaired same-day and they fit me in quickly! Everyone I spoke too was so friendly and made it super stress free and quick. 100% recommend!! Thank you!!

Reasonable priceAuto rear window replacement
EmanuelLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic service and communication, friendly workers, were in and out in 45 minutes and did a great job. Also came in cheaper than other places. No brainer, highly recommend

Reasonable priceAuto rear window replacement
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very pleased with the prompt and quality service that I received!

Reasonable priceAuto rear window replacement
Ademide10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! Clean install as well

Reasonable priceAuto rear window replacement
mosesLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I'm so happy with my window replacement. They came early and was super friendly and did an amazing job. Would definitely recommend them to all my friends.

Great priceAuto rear window replacement
Dale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys were amazing from start to finish. They quoted us $100 less than the 3 other glass repair places we called AND they were able to send someone directly to my house and get the entire job finished by the end of the day. Great attitudes, clear communication and excellent pricing. If you need a mobile…

Great priceAuto rear window replacement
Sani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had an amazing experience with LA Auto Glass Repair after my car window was unfortunately smashed. From the moment I reached out, their team was incredibly kind, professional, and helpful. They made a stressful situation much easier to deal with thanks to their excellent customer service. A huge shout-out to…

Great priceAuto rear window replacement
MCT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Technician named Alex and partner did a great job.

Reasonable priceAuto rear window replacement
Jonathon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They fixed my rear quarter panel window ; the was significantly less than what the dealership would have charged me. The technician arrived within designated window and replaced window with no problems ! Definitely recommended! Happy new year!

Great priceAuto rear window replacement
ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceInstallationAuto rear window replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield repair120—
Auto windshield replacement23—
Auto power window repair16—
Auto rear window replacement16—
Auto side window replacement13—
Installation6—
Auto side view mirror repair5—
Sunroof glass replacement2—

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