Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Auto Glass World logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Auto Glass World

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 68 auto glass repair · 4.9★ from 157 Google reviews

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Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Glass World is better than 92% of auto glass repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Glass World is better than 90% of auto glass repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Glass World is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Glass World is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Glass World is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Glass World is better than 59% of auto glass repair.C
59

Reviews for your job

Customers hired Auto Glass World for 5 kinds of job.

Auto Glass World for auto windshield replacement

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Auto windshield replacement”

Nastja2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Auto Glass World was fantastic. I had a crack in my windshield and they got me in the same day. The whole team was professional from start to finish, and they worked fast without cutting any corners. Everything was done on time and the quality was great, and at a great price too! I can't recommend them enough. If you need windshield repair, go here.

Great priceAuto windshield replacement
Nelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had my car broken into and needed a window replaced fast — already stressful, but Alan at Auto Glass World made it easy. He was personable and friendly, the price was significantly cheaper than any other quote I got, and the work was done quickly and efficiently. Highly recommend for anyone needing window installation or repair!

Great priceAuto windshield replacement
Cristal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent job! Great customer service ! I definitely recommend this place !

Great priceAuto windshield replacement
MaxLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brought my 2015 Toyota Highlander XLE to Auto Glass World for a windshield replacement and couldn't be happier. The job was done quickly and professionally, and the new windshield was identical to the original — perfect fit and quality. Fair pricing and great service from start to finish. A++ would highly recommend…

Great priceAuto windshield replacement
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alan and crew were quick, efficient and friendly.

Auto windshield replacement
Ana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff is friendly. I felt welcomed driving up to the shop. Not only was the customer service great, but they were very fast. I was highly impressed by the efficiency of the work. Extremely reasonable price as well. I would definitely return if anything happens to my car window.

Auto windshield replacement
Alejandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were awesome

Auto windshield replacement
Payam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alan changed the windshield on my car with his team in a timely manner. He was professional, friendly and informative. The prices are fair and will do business with him in the future again. Thanks.

Auto windshield replacement
BreanneLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My windshield had a huge crack in it and Alan gave me the BEST price! Not only that but the removal of my old windshield and installation of the new was so incredibly fast! I would recommend this business to anyone who wants quality work at an extremely affordable price! So professional! My windshield has been…

Auto windshield replacement
jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great people great experience And very good prices I truly recommend this place

InstallationAuto windshield replacement
EnriqueLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Needed to replace a cracked windshield on my car, called Auto Glass World and spoke to "Alan." Right away he took care of me. He had the replacement window the next day. To my surprise, he sent his crew to my work and they replaced the windshield on the spot. Which by the way, were very polite and professional.…

Auto windshield replacement
CynthiaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You know that for being a female that treated me with respect and didn't judge me cus I'm homeless but they actually put the attena and all the stickers that where on my windshield back onto the new one thank you for all your help Allen you so care for your clients i surely recommend them to you i still have to go…

InstallationAuto windshield replacement+ Punctuality+ Quality+ Professionalism
MaretLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Felt safe, respectful team, honest about the process, high quality work! I am a woman in her twenties who doesn't know much about cars. I am new to the valley and a tree branch smashed in my windshield in. I wasn't interested in paying double for a larger auto glass company to fix it, and I love to find local spots…

Auto windshield replacement+ Quality+ Value
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alan was so hospitable, professional and got the job done so well! He’s very friendly and awesome to work with! Would recommend!!!

Auto windshield repairAuto windshield replacement+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 87%Reasonable 13%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield repair16—
Auto windshield replacement14—
Installation9—
Auto rear window replacement8—
Auto power window repair4—

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