Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Auto Glass World logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Auto Glass World

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 68 auto glass repair · 4.9★ from 157 Google reviews

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Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Glass World is better than 92% of auto glass repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Glass World is better than 90% of auto glass repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Glass World is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Glass World is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Glass World is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Glass World is better than 59% of auto glass repair.C
59

Reviews for your job

Customers hired Auto Glass World for 5 kinds of job.

Auto Glass World for installation

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Installation”

Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quality at a very low price with quickness and efficiency

Great priceAuto windshield repairInstallation
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Service was great and quick. The installation was very professional and the installers were very helpful and polite. Ended up needing my whole front windshield replaced and Alan gave me a great price on it. Would recommend everyone to come here for all window installation needs.

Great priceAuto windshield repairInstallation
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The guys at auto glass world did a great job with my Scout ll windshield glass into the windshield frame. With the new gasket it made the job tough but they were able to get it installed perfectly and it looks great!

Reasonable priceInstallation
Art2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Man, this shop has the best service! Alan was great help and would definitely recommend! He helped me find the regulator for my X5 passenger window and installed it. Fast and convenient!

Great priceAuto windshield repairInstallation
ChandanaLocal Guide · 500 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I found the glass per my specs. Friendly customer service.

Reasonable priceAuto windshield repairInstallation
PaoloLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very prompt and straight to the point. Know exactly what I was getting and quick turn around. Give this man your business!

InstallationAuto windshield repair
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Really appreciate their help. They help me on short notice and got the window done within the next couple days. Was downtown and someone broke into my car and the next day I called them and they help me get it done on the spot! Great service and great price!

InstallationAuto rear window replacement
jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great people great experience And very good prices I truly recommend this place

InstallationAuto windshield replacement
CynthiaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You know that for being a female that treated me with respect and didn't judge me cus I'm homeless but they actually put the attena and all the stickers that where on my windshield back onto the new one thank you for all your help Allen you so care for your clients i surely recommend them to you i still have to go…

InstallationAuto windshield replacement+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 87%Reasonable 13%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield repair16—
Auto windshield replacement14—
Installation9—
Auto rear window replacement8—
Auto power window repair4—

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