How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty73−2.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAuto Lab Libertyville
Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 484 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Auto Lab Libertyville for 8 kinds of job.
Auto Lab Libertyville for oil change
Clear ✕All 62 Google reviews tagged “Oil change” · showing 20
Yony and team are the best, they take such good care of me! The team is friendly, professional, and efficient, and the entire process was quick and hassle-free. It’s nice to find a place you can trust with your vehicle. I would highly recommend them to anyone looking for fast, reliable service!
Yony has done work on my car, my brother's car, and my dad's. He has always gone above and beyond to make sure our cars are safe and in the best possible condition, even staying late to get my car done ASAP for me. He is also so incredibly good at keeping me in the loop and understanding the problem despite my lack…
I come to here for ALL my vehicle work. From oil change to new tires and everything in between. They call me by name when I walk in the door. They always give me great, competitive prices and get it done quick. Excellent service!
I brought my car in to Auto Lab for an oil change. As part of their inspection, they recommended new tires (car had 40k miles) and provided a quote. I brought the car back a month later and they changed the tires at the quoted price. Altogether, I found Auto Lab to be transparent, honest, and professional. I would…
Wonderful people and great service every time. I even get reward points. I highly recommend.
Yeah, the customer service was awesome, and they were super helpful. The techs knew their stuff and explained everything well.
I’ve taken my car to AutoLab for various type of repairs/maintenance services and they have always done a really good job and at competitive prices. I’m definitely planning on continue going to AutoLab for most of my car(s) needs.
Auto Lab really goes above and beyond to make you happy. They do an excellent job of making my old car run perfectly. I highly recommend them.
Great place to bring your car for service. I like that they are honest about what services your car really needs. I have taken other places and always feel they say it needs “something fixed” and I don’t ever feel that way here. Will continue to take our cars whenever they need an oil change or other maintenance.
Love Auto Lab! Best Customer Service! Have been bringing all our cars to them for several years. Right before Christmas 3 of my tires were low on air. Stopped by without an appointment and they fit me in right away and filled them up. I wouldn't know what to do without them.
We have been using AutoLab for our cars for about a year and could not be happier! The vehicles are happier and so are we!
The people at Auto Lab were fantastic as usual. They were friendly and professional. They got my car in and out the same day, and the work that was done was top-notch. I highly recommend them, and feel there is no reason to take our cars back to the dealership for maintenance and service.
I've been going to Auto Lab Libertyville for about fifteen years, and have been very happy with their service and communication. :)
Best customer service you will ever get. They are genuine and fair.
Dana and his employees always treat us with respect and are informative. They make getting my car repaired stress free.
Always professional & courteous. Excellent service Highly recommend
Best service ever!!! I am long time customer of Autolab and I highly recommend!!!
Finding a trusting and reasonable mechanic is as hard as finding a Primary Care Provider in my opinion. I've been coming to Auto Lab since 2019 and what I most appreciate is the honesty, promptness, easy access to scheduling even after hours, and the ability to use a loaner car which I have yet to use. I have moved…
Auto Lab has provided excellent service at reasonable prices for our 2009 Cadillac. Trustworthy and prompt. Highly recommended!
Auto Lab has the absolute best customer service, fair pricing and are very honest. They told me I didn't need some of the work I requested and saved me money. The loaner vehicle they provided meant I didn't have to worry about picking up my kids from school on time and I could keep going about my day. I highly recommend Auto Lab!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 62 | — |
| General repairs & maintenance | 54 | — |
| Vehicle maintenance | 35 | — |
| Brakes | 34 | — |
| Tires | 24 | — |
| Auto engine diagnostic | 20 | — |
| Wheel alignment | 20 | — |
| Battery | 15 | — |
