How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty73−2.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAuto Lab Libertyville
Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 484 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Auto Lab Libertyville for 8 kinds of job.
Auto Lab Libertyville for vehicle maintenance
Clear ✕All 35 Google reviews tagged “Vehicle maintenance”
They are the best! So honest and prompt with great communication, very rare in the auto care industry! Thanks so much!
An honest, family owned local business run by good people. They are more that just a detail place. Body and mechanical work, too!
I come to here for ALL my vehicle work. From oil change to new tires and everything in between. They call me by name when I walk in the door. They always give me great, competitive prices and get it done quick. Excellent service!
Dependable, reliable, accommodating, professional, trustworthy
I’ve taken my car to AutoLab for various type of repairs/maintenance services and they have always done a really good job and at competitive prices. I’m definitely planning on continue going to AutoLab for most of my car(s) needs.
Great place to bring your car for service. I like that they are honest about what services your car really needs. I have taken other places and always feel they say it needs “something fixed” and I don’t ever feel that way here. Will continue to take our cars whenever they need an oil change or other maintenance.
Love Auto Lab! Best Customer Service! Have been bringing all our cars to them for several years. Right before Christmas 3 of my tires were low on air. Stopped by without an appointment and they fit me in right away and filled them up. I wouldn't know what to do without them.
We have been using AutoLab for our cars for about a year and could not be happier! The vehicles are happier and so are we!
Amazing customer service, do great work. Will be a returning customer for sure! Highly recommend.
The people at Auto Lab were fantastic as usual. They were friendly and professional. They got my car in and out the same day, and the work that was done was top-notch. I highly recommend them, and feel there is no reason to take our cars back to the dealership for maintenance and service.
Finding a trusting and reasonable mechanic is as hard as finding a Primary Care Provider in my opinion. I've been coming to Auto Lab since 2019 and what I most appreciate is the honesty, promptness, easy access to scheduling even after hours, and the ability to use a loaner car which I have yet to use. I have moved…
Auto Lab has the absolute best customer service, fair pricing and are very honest. They told me I didn't need some of the work I requested and saved me money. The loaner vehicle they provided meant I didn't have to worry about picking up my kids from school on time and I could keep going about my day. I highly recommend Auto Lab!
AutoLab has been our goto vehicle maintenance experts for over 20 years. This trip was for ignition and battery charging issues on a 2010 Mazda3. As usual, great troubleshooting, service, and pricing/guarantees vs other shops and dealerships.
Auto Lab always does a great job and highly recommend them for your auto care needs.
I've been bringing my cars to The Auto Lab since the 1990s. Great service, honest people. As always, my most recent visit was as expected, great. No surprises, but if there is an issue the team let's me know and provides options. Thanks Auto Lab.
Auto Lab is always professional, courteous, and kind. Their knowledgable team finds the issues and solutions, explains thoroughly what's going on, and addresses them promptly. I conntinue to return to them for my auto needs and I would highly recommend to anyone in need of a trustworthy shop!
They fixed my trunk latch, tie rods, put new rear tires, front brakes, and new windshield wipers. They did a great job!!!
I have been using Auto Lab for years and they are just the best! Friendly, professional and always go out of their way to ensure I am taken care of whether it be needing a loaner car so I can get to work while I drop my car off or squeezing me in even if I just drop in without an appointment :-) they are the best and I highly recommend them!
Still Always a pleasure.
Fantastic service, always pleasant and fair. Sherman and his team are always great; we have been coming to them for several years and fully trust them. Great communication and exceptional service; highly recommend!
Dana "fit me in" quickly. The service was fast, efficient, and thorough.
We have been using Auto Lab for years. The owner is a master mechanic. They never give up on finding problems we report, and work tirelessly on fixing problems until they are resolved. We have brought all our family cars to them, and will continue to do so.
Excellent service. Haven't had any problems with them. Suggested services are always on point.
Good price, very good work and excellent, friendly, knowledgeable staff. You will be so happy you went there. They do work quickly and perform an excellent job.
Auto Lab is our go-to for our vehicles. Professional. Honest. Fast service. They even gave us a loaner car for the time they were working on our car. Everyone is very nice and friendly!
I trust Auto Lab. They are honest, kind, caring, professional and they do not try to charge you for something that your car doesn't need. I have had major problems with Pep Boys and I am so grateful that I was referred to Auto Lab. It is also great that that they have loaner vehicles if you need one when you car is…
My daughter was told her brakes need to be fixed and she shouldn’t drive. Auto Lab told me they were fine. Honest and trustworthy are two word to describe Auto Lab!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 62 | — |
| General repairs & maintenance | 54 | — |
| Vehicle maintenance | 35 | — |
| Brakes | 34 | — |
| Tires | 24 | — |
| Auto engine diagnostic | 20 | — |
| Wheel alignment | 20 | — |
| Battery | 15 | — |
