Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts

Experts Reviews · Company report
Auto Professionals logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%11+0.8Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Auto Professionals

Santa Maria, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #159Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 484 Google reviews

📞 Call (805) 937-8181Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Professionals is better than 93% of auto repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Professionals is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Professionals is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Professionals is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Professionals is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Professionals is better than 11% of auto repair shops.F
11

Reviews for your job

Customers hired Auto Professionals for 8 kinds of job.

Auto Professionals for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Auto maintenance”

BryanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Courteous and timely service with smog test and an unexpected repair the same day! Thank you

TiresAuto maintenance
james2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kind professional service every time! Efficient and very knowledgeable in everything auto. Discounts on parts and labor if you are a triple A member. Very cool

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Tyrone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great mechanic even better customer service

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing ppl and quick

Auto maintenance
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We are regulars. We get excellent service at a fair price and we enjoy the people we interact with.

General repairs & maintenanceSteering & suspension replacementAuto engine tuning+ Punctuality+ Quality+ Professionalism
Frazier7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My partner and i have been taking our cars to AutoPros for years now. Greg and Jessie are awesome and always let us know what is needed, what is priority, and what we can do to avoid further issues. This is the best place to take your car on the Central Coast.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I asked a friend about a mechanic in the area, she recommended Greg, so first visit, break light & windshield wipers replaced. Greg is professional, easy going, reasonable prices & quick (about 15 minuets) both replaced. & ready to go.

Auto maintenanceWiper blade installation
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They give over the top service. NEVER a question of if it was,done or if it should be done. Awsome place to take your car!!

A/C installation & repairAir & cabin filter replacementAuto A/C replacement
Samuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Total staff was wonderful they even stayed late to finish work on my truck. I will recommend them to anyone who needs work done.

Auto maintenance
katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have taken my cars to Auto Professionals many times and I have never experienced such friendly, informative and honest dealings with a mechanic before. Great prices. Great service. Great people!

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
Dano2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Honest and knowledgeable team and family.

A/C installation & repairAuto maintenanceAir conditioning+ Punctuality+ Quality+ Professionalism
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It’s always a great experience getting my car worked on here. They’re always honest and let you know what needs to be done before taking your car apart. Been coming here for over 3 years since we’ve moved here. IF they make a mistake, which is rare, (but no one is perfect) they are quick to own up to it and fix it…

Auto emissions testingAuto maintenanceAuto engine tuning
NormanEdited 4 years ago★★★★★

Rating only, no written review.

Auto maintenanceOil change
Johan4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto emissions testingAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 38%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance53—
Oil change39—
Auto engine diagnostic34—
Auto emissions testing20—
Engine repair17—
Transmission14—
Auto maintenance14—
Vehicle Inspection13—

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