Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts

Experts Reviews · Company report
Auto Professionals logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%11+0.8Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Auto Professionals

Santa Maria, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #159Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 484 Google reviews

📞 Call (805) 937-8181Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Professionals is better than 93% of auto repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Professionals is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Professionals is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Professionals is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Professionals is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Professionals is better than 11% of auto repair shops.F
11

Reviews for your job

Customers hired Auto Professionals for 8 kinds of job.

Auto Professionals for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#154 / 174
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Engine repair”

RobertLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

they are on time, both starting and finishing. and the job is done right

Reasonable priceEngine repair
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience at Auto Professionals. Greg & his crew are knowledgeable, friendly & kept me informed as to the progress of my repairs. Price was very reasonable for the repairs required to make my truck serviceable again. Highly recommend.

Great priceElectrical repairSteering & suspension repairEngine repair
ArchieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I like Auto Professionals because of their honesty and integrity. Thank you I am at ease that they will do a great job.

Engine repair+ Professionalism
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Took my car in for a squeaky noise. The mechanic was confident that he knew what the problem was. They replaced two parts at a cost of $1100 but never fixed the squeaky noise. Will never go back.

Engine repair
katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have taken my cars to Auto Professionals many times and I have never experienced such friendly, informative and honest dealings with a mechanic before. Great prices. Great service. Great people!

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
Dano2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Honest and knowledgeable team and family.

A/C installation & repairAuto maintenanceAir conditioning+ Punctuality+ Quality+ Professionalism
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jessie, Greg and Marco are amazing! They found the problem and fixed it that day. They're professional and caring and a true blessing. They go above and beyond. I highly recommend taking your vehicle to Auto Professionals.

Auto engine diagnosticEngine repairOil change+ Punctuality+ Quality+ Professionalism
Sadye1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and fast service. Would use them again.

Engine repairOil change+ Punctuality+ Quality+ Professionalism
Empowering1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been happily taking my vehicles to the Auto Professionals for many years. I can not recommend them enough! They are the best!

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My truck broke down not far from their shop. I called them and since I had triple A, and it was about to be after hours, they told me to have it towed to their shop. Which I did. The next day they called me and told me my water pump had gone out and that the pulley was fused to another part of my motor. I gave them…

Engine repair
Johan4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto emissions testingAuto maintenance
mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repair
naughtmoses5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
Arielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Larry5 years ago★★★★★

Rating only, no written review.

Air conditioningAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Dom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Samir1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 38%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance53—
Oil change39—
Auto engine diagnostic34—
Auto emissions testing20—
Engine repair17—
Transmission14—
Auto maintenance14—
Vehicle Inspection13—

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