Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts

Experts Reviews · Company report
Auto Professionals logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%11+0.8Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Auto Professionals

Santa Maria, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #159Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 484 Google reviews

📞 Call (805) 937-8181Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Professionals is better than 93% of auto repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Professionals is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Professionals is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Professionals is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Professionals is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Professionals is better than 11% of auto repair shops.F
11

Reviews for your job

Customers hired Auto Professionals for 8 kinds of job.

Auto Professionals for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Oil change” · showing 20

brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Professional. Honest. AAA discount. Simply the Best!!!

Reasonable priceVehicle InspectionBrakesOil change
james2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kind professional service every time! Efficient and very knowledgeable in everything auto. Discounts on parts and labor if you are a triple A member. Very cool

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Tyrone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great mechanic even better customer service

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We are regulars. We get excellent service at a fair price and we enjoy the people we interact with.

General repairs & maintenanceSteering & suspension replacementAuto engine tuning+ Punctuality+ Quality+ Professionalism
Frazier7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My partner and i have been taking our cars to AutoPros for years now. Greg and Jessie are awesome and always let us know what is needed, what is priority, and what we can do to avoid further issues. This is the best place to take your car on the Central Coast.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They give over the top service. NEVER a question of if it was,done or if it should be done. Awsome place to take your car!!

A/C installation & repairAir & cabin filter replacementAuto A/C replacement
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stopped by because my low oil light came on, and even though they were busy they squeezed me in!

Oil change
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been taking my car to Auto Professionals for the past few years and I have never been disappointed… Jessie and Greg are honest, straight forward, and very knowledgeable about cars… I’ll keep going back to them.

Air & cabin filter replacementAuto battery replacementAuto brake repair
katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have taken my cars to Auto Professionals many times and I have never experienced such friendly, informative and honest dealings with a mechanic before. Great prices. Great service. Great people!

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
TeresaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg, Jessie and Marco were all very professional and friendly. Coming from a background of mechanics, I felt that they treated me with respect and made me feel comfortable by explaining everything they were doing as they were working. Jessie knew exactly was what was happening and was explaining to me so by the…

Auto engine diagnosticExhaustGeneral repairs & maintenance
DenisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best and the most honest car shop in town!

General repairs & maintenanceOil change
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really enjoy using auto professionals. They are always on top of it with text reminders and updates and they have a really friendly staff. They do their best to go the extra mile and will always confirm with you before doing any extra needed work. The truly are professionals like the name says. They are my go to service people

Air & cabin filter replacementGeneral repairs & maintenanceOil change
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are totally satisfied

Air & cabin filter replacementOil change
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jessie, Greg and Marco are amazing! They found the problem and fixed it that day. They're professional and caring and a true blessing. They go above and beyond. I highly recommend taking your vehicle to Auto Professionals.

Auto engine diagnosticEngine repairOil change+ Punctuality+ Quality+ Professionalism
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always friendly, trustworthy, and reliable. We bring all of our cars here for service.

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Sadye1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and fast service. Would use them again.

Engine repairOil change+ Punctuality+ Quality+ Professionalism
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service

Oil change
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always professional staff is very knowledgeable ask questions and they explain how it works Jesse at the front desk is great she knows a lot about cars and explains how things work I always send people there because of they check your whole car out to make sure everything is topped off and they check your brakes all around a great place to go

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional.

Oil changeService not listed+ Punctuality+ Quality
Empowering1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been happily taking my vehicles to the Auto Professionals for many years. I can not recommend them enough! They are the best!

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism

Show more oil change reviews (19 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 38%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance53—
Oil change39—
Auto engine diagnostic34—
Auto emissions testing20—
Engine repair17—
Transmission14—
Auto maintenance14—
Vehicle Inspection13—

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