Experts Reviews · Company report
Auto Tek logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Auto Tek

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,359 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Tek is better than 93% of auto repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Tek is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Tek is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Tek is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Tek is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Tek is better than 85% of auto repair shops.A
85

Reviews for your job

Customers hired Auto Tek for 8 kinds of job.

Auto Tek for auto battery replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto battery replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Auto battery replacement”

Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Genuinely one of the best experiences i’ve had with a mechanic ever. full transparency and communication the whole time, plus the staff are super sweet and explained everything to me w out being rude the way other mechanics might be. would 100% recommend and will be a repeat customer for sure!

Great priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
CherieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Everyone who works here is so honest, respectful and knowledgeable. This visit I worked with Brandon and he was outstanding. Very quick responses to all my communications. I really appreciate that before any service is completed they go over it with you and include you in the process. They will let you know what is…

Reasonable priceElectrical repairAuto battery replacementGeneral repairs & maintenance
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amazing experience. Detailed report with pictures giving prospective to needed repairs. Explained in detail what was a priority and what could wait. Friendly and informative staff. 10/10

Air & cabin filter replacementAir conditioningGeneral repairs & maintenance
MarcLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and friendly people.

Reasonable priceAuto battery replacement
katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ Thank you, Auto Tek! I had my car towed in, and because they work with AAA, I was able to get up to $75 off, which was a great bonus. I chose their 62-point inspection to diagnose the issue, and they were incredibly thorough from start to finish. Everything was explained clearly, with honest…

Great priceAir & cabin filter replacementAuto battery replacementVehicle Inspection
VirginiaLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The responsivity cannot be beat! I even got a follow up call a few days later to make sure I was still happy. Unheard of customer service (and the car works great, too!) UPDATE (11/1/2022) -- Once again, Auto Tek staff hit it out of the park. Great service and workmanship. I'm a dedicated customer forever!…

Air & cabin filter replacementAuto battery replacementAuto exhaust system repair
SusanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The only mechanic I trust. They're a family owned business, know their customers well, and do the job right the first time. HIGHLY recommend Auto Tek!

Electrical repairAir & cabin filter replacementAuto battery replacement+ Punctuality+ Quality+ Professionalism
A5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always personal, helpful, and honest with their diagnostics, even if it might be costly. Not to mention, once they repair an issue, it is no longer an issue. I have been going to Auto Tek for 10+ years and will continue going to Auto Tek for years to come.

Auto A/C rechargeAuto battery replacementAuto brake repair
Yvonne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone at AutoTek super friendly, honest, explained everything that needed to be done, and had my car back to me when they said they would! So glad they were recommended to me and I’ll be recommending them to anyone I know that needs a car repair!

Auto battery replacementAuto maintenanceBattery
Suzi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always excellent service! Thank you!

Auto battery replacementVehicle InspectionVehicle safety inspection
Naomi3 years ago★★★★★

Rating only, no written review.

Auto battery replacementVehicle Inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 73%Overpriced 2%Not sure 4%

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