How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREAuto Tek
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 1,359 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Auto Tek for 8 kinds of job.
Auto Tek for auto engine diagnostic
Clear ✕All 43 Google reviews tagged “Auto engine diagnostic” · showing 20
Very professional and prompt. Called one day and they got me in the next morning to diagnose the problem. After dropping it off this morning, they had the thermostat diagnosed within two hours. Ordered parts and fixed the day after that.
Stopped in last week because my car was overheating and on a separate note my air conditioner was not working well. Megan at the front made me feel heard and welcome! They took my car in last minute and did a top to bottom check and help me fix all the things that I've been neglecting for the past 6 years. Zach was…
Aaron,Megan,Zach and the whole crew are the best around. I’ve had nothing short of an amazing experience. They were quick, responsive, and overall great people to work with. Highly,Highly,HIGHLY recommend!!!
We have used AutoTek for years and I trust their work. And they are lovely humans. Thank you!
Everyone who works here is so honest, respectful and knowledgeable. This visit I worked with Brandon and he was outstanding. Very quick responses to all my communications. I really appreciate that before any service is completed they go over it with you and include you in the process. They will let you know what is…
Very thorough and quick with it. Car’s running real good!
Auto Tek was amazing. Megan was a huge help, I was able to drop my Tundra off after hours and was contacted immediately the next morning with steps to move forward. Love everyone there, smooth process, and affirm is always a plus. Thank you guys again for everything, my truck was up in running in no time.
Great experience, Zack and Megan were great communicators. Loved the estimate approval system, very transparent pricing. Really appreciated the photos, transparency and communication. I felt zero pressure to approved work.
AutoTek has integrity. They were honest about the cost, contacted me early when additional work was required, and didn’t push me to do work that was not necessary. Thanks Michael and team! UPDATE: Still Great service. Auto Tek just redid some of the front end suspension on my Explorer. It is so much smoother and…
Best car shop in town. Honest and helpful
Great shop! Always kind, honest, and helpful.
Autotek always does a great job and keeps me informed along the way. I love the new visibility to service with photos and easy navigation for approvals. Thanks Brandon and Team!
Very fast service, had my car back on the road in no time!
The folks at Autotek are friendly, helpful and professional. It is a pleasure doing business with them
Brandon and the staff at Auto Tek did a great job with fixing my car. I will be coming here from now on for my maintenance needs for my other cars.
Extremely professional and thorough with the diagnosis of my vehicle. They provide photos of every area of your vehicle. No work is started without consultation and consent especially if something looks suspicious or needs immediate attention. I recommend this business as your first stop for vehicle maintenance or concerns. Period!
I can't speak highly enough about the customer service I experienced from Auto Tek! Exceptional! I called requesting updates and further questions about diagnoses explanations and they were right on it, professional, upbeat, confident, and friendly everytime I called. Great staff, mechanics, and obviously great management.
I had a great experience with my Infiniti QX80. Very professional, thorough, polite, and timely. I will definitely be coming back to Auto Tek in the future. Aaron and Michael were awesome!
Michael and team are great. Will be back.
Great communication. Super easy drop off/pick up. They’re awesome.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 107 | — |
| Oil change | 74 | — |
| Vehicle Inspection | 49 | — |
| Auto maintenance | 47 | — |
| Auto engine diagnostic | 43 | — |
| Air & cabin filter replacement | 39 | — |
| Brakes | 35 | — |
| Auto brake repair | 31 | — |
