How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREAuto Tek
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 1,359 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Auto Tek for 8 kinds of job.
Auto Tek for brakes
Clear ✕All 35 Google reviews tagged “Brakes” · showing 20
This shop is great. They’re very transparent, communicative, and professional. I trust them with my vehicle 100%.
Very pleased with the service and a job well done on my Lexus. Thank you
The guys at Autotek have serviced several of my vehicles with consistent results. Expect great service, reasonable price and honest mechanics here. I plan to bring my business here for years to come. Definitely recommend. A+
These guys did a great job all around.
The staff and mechanics are top notch. They are thorough with their inspections and provide all the data needed to make informed decisions. Communication was quick and efficient. Found a gem.
Great experience!
Amazing customer service, everyone was on top of everything and they got my front & back brakes fixed in one day! Also - Zach is the best!!
Great shop! Always kind, honest, and helpful.
I was going on vacation and had to drive to Austin to catch my flight and started hearing aa awful noise underneath my jeep. I knew I had to take it in soon for my brakes, But the noise is really bad. I figured I would take care of it when I came back to Austin . I had my son look to see who would be available…
I’ve been a customer for years and their staff always tells me straight what needs to be done and what’s a nice to have - compared to the dealerships which always say everything is urgent. They are thorough, personable and do a great job with repairs. I’ll definitely be bringing my cars here for many more years to come!
I’ve been going to AutoTek for over 10 years now, ever since a Honda dealership gave me a $3–4K estimate and AutoTek did only the necessary work for about half the price. They were honest then about what didn’t actually need to be replaced, and they’ve been just as straightforward ever since. This is the third car…
Trustworthy and quality service. Highly recommend.
Great communication. Super easy drop off/pick up. They’re awesome.
I have been taking my vehicles to the guys at Autotek for some years now. They have always been transparent with me and tried to do their best to mitigate unnecessary work being done. The work is always high quality with quality parts.
The responsivity cannot be beat! I even got a follow up call a few days later to make sure I was still happy. Unheard of customer service (and the car works great, too!) UPDATE (11/1/2022) -- Once again, Auto Tek staff hit it out of the park. Great service and workmanship. I'm a dedicated customer forever!…
The only mechanic I trust. They're a family owned business, know their customers well, and do the job right the first time. HIGHLY recommend Auto Tek!
I can’t say enough good things about Autotek! They are professional, honest,and great mechanics. Highly recommend!
Kind, transparent, and professional. Best auto shop in Austin hands down! I really appreciate the work these folks do.
A lovely experience is not what you expect when you have a pricey car issue! But from the first moment I stepped into the office I had clear and kind communication about the issues, the cost and the options. I will be a returning customer for a long time to come!
As a young lady in college, it’s tough to find trustworthy auto repair that doesn’t make you feel unsafe or like you’re being scammed. Auto Tek has gone to every measure to ensure that I never feel either of those things. They are transparent, do great service, and are kind— I will continue to return to AutoTek for…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 107 | — |
| Oil change | 74 | — |
| Vehicle Inspection | 49 | — |
| Auto maintenance | 47 | — |
| Auto engine diagnostic | 43 | — |
| Air & cabin filter replacement | 39 | — |
| Brakes | 35 | — |
| Auto brake repair | 31 | — |
