How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREAuto Tek
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 1,359 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Auto Tek for 8 kinds of job.
Auto Tek for general repairs & maintenance
Clear ✕All 107 Google reviews tagged “General repairs & maintenance” · showing 40
Very professional and prompt. Called one day and they got me in the next morning to diagnose the problem. After dropping it off this morning, they had the thermostat diagnosed within two hours. Ordered parts and fixed the day after that.
Pleasant team every time I've taken my car in for service! Fair pricing and quick service! Thank you!!!
Genuinely one of the best experiences i’ve had with a mechanic ever. full transparency and communication the whole time, plus the staff are super sweet and explained everything to me w out being rude the way other mechanics might be. would 100% recommend and will be a repeat customer for sure!
Stopped in last week because my car was overheating and on a separate note my air conditioner was not working well. Megan at the front made me feel heard and welcome! They took my car in last minute and did a top to bottom check and help me fix all the things that I've been neglecting for the past 6 years. Zach was…
Best automotive shop in Austin!!
Very professional. Easy to understand estimate. Great communication and fast service
Friendly staff, reliable service, and transparent practices. Absolutely love coming here, and highly recommend to anyone.
I’ve been to most of the popular automotive repair shops. Unfortunately they have employees who are more installers than technicians. AutoTek is one of the few places left in Austin, TX that has actual trained mechanics that diagnose problems. When you get your vehicle back from them it’s with confidence the…
We have used AutoTek for years and I trust their work. And they are lovely humans. Thank you!
Quick work. Reasonable price.
Everyone who works here is so honest, respectful and knowledgeable. This visit I worked with Brandon and he was outstanding. Very quick responses to all my communications. I really appreciate that before any service is completed they go over it with you and include you in the process. They will let you know what is…
Very thorough and quick with it. Car’s running real good!
The guys at Autotek have serviced several of my vehicles with consistent results. Expect great service, reasonable price and honest mechanics here. I plan to bring my business here for years to come. Definitely recommend. A+
The professional personable service has been consistently maintained since I discovered them 25 years ago.
Been using Auto Tek for years. They are friendly, explain the problems with the car, and don’t pressure you. They also do good work. The prices are reasonable.
I need to drop off my car before they opened and pick it up three days later on a Saturday when they were closed. So everything was done via phone, text or email. They have a communication system that lets you see exactly what’s being done and you will be given the opportunity to approve each service individually.…
Autotek is a great family owned shop. They make you feel well taken care of and the prices are right.
This place is a breath of fresh air after experiences with Other Places. Friendly, didn't try to upsell, just explained clearly what was needed and might be needed at another time. I'll bring my cars here from now on!
Best car shop in town. Honest and helpful
You did exactly what was needed. You do it right.
The service was good but the price seemed a bit higher than I m used to. I'm new to the area.
Great communication, quick and efficient work, they were straightforward with me through the whole process. All staff were very polite. They made a poor situation a very pleasant experience.
I am very happy with Auto Tek's many years of great service, and clear trustworthy advise. We have all of our family vehicles serviced by Auto Tek.
I appreciated the flexibility provided by the team and accommodating a last minute drop off. Great communication, transparency, and overall great work on the car. They were able to fix my MAF and explain other things needed for my car after further diagnostics. Will definitely return for regular maintenance.
They fixed my car very quickly. Thank you Megan for the great communication. Will come again, but hopefully not too soon
Very honest and trustworthy shop. They aren’t out to upsell you or recommend service you don’t actually need.
Amazing experience. Detailed report with pictures giving prospective to needed repairs. Explained in detail what was a priority and what could wait. Friendly and informative staff. 10/10
I’ve been a customer for years and their staff always tells me straight what needs to be done and what’s a nice to have - compared to the dealerships which always say everything is urgent. They are thorough, personable and do a great job with repairs. I’ll definitely be bringing my cars here for many more years to come!
Always a good experience. The only place I take my vehicles
Excellent communication
I took my vehicle in needing a full inspection of the suspension and fuel system. They did an excellent job giving the whole car the inspection it needed and we took care of the outstanding items accordingly. As well as finding some other things that were equally as important that we took care of. But it wasn't hard…
The folks at Autotek are friendly, helpful and professional. It is a pleasure doing business with them
I’ve been going to AutoTek for over 10 years now, ever since a Honda dealership gave me a $3–4K estimate and AutoTek did only the necessary work for about half the price. They were honest then about what didn’t actually need to be replaced, and they’ve been just as straightforward ever since. This is the third car…
Brandon and the staff at Auto Tek did a great job with fixing my car. I will be coming here from now on for my maintenance needs for my other cars.
Extremely professional and thorough with the diagnosis of my vehicle. They provide photos of every area of your vehicle. No work is started without consultation and consent especially if something looks suspicious or needs immediate attention. I recommend this business as your first stop for vehicle maintenance or concerns. Period!
Excellent, professional, friendly service at all stations. Many thanks! Michael 9-29-23
Excellent communication and customer service
We love AutoTek. We bring all our company’s vehicles here for buyer’s checks and regular maintenance. They’re thorough, honest and we’re always pleased with the service. Definitely recommend to anyone looking for a great shop!
I had a great experience with my Infiniti QX80. Very professional, thorough, polite, and timely. I will definitely be coming back to Auto Tek in the future. Aaron and Michael were awesome!
The outstanding communication and thoroughness is extremely appreciated.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 107 | — |
| Oil change | 74 | — |
| Vehicle Inspection | 49 | — |
| Auto maintenance | 47 | — |
| Auto engine diagnostic | 43 | — |
| Air & cabin filter replacement | 39 | — |
| Brakes | 35 | — |
| Auto brake repair | 31 | — |
