How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREAuto Tek
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 1,359 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Auto Tek for 8 kinds of job.
Auto Tek for oil change
Clear ✕All 74 Google reviews tagged “Oil change” · showing 40
Amazing service, like how they went in depth on the inspection list, its well worth the price to see the whats really wrong on vehicle
AutoTek gets the job done. Highly recommended!
Best automotive shop in Austin!!
They did a great job on my Kia.
This shop is great. They’re very transparent, communicative, and professional. I trust them with my vehicle 100%.
Zach helped me understand the diagnosis on my car after getting an inspection. He was very patient with my questions and helped me decide on what was absolutely necessary to change/repair for safety. I will come back for sure!
Friendly staff, reliable service, and transparent practices. Absolutely love coming here, and highly recommend to anyone.
Aaron,Megan,Zach and the whole crew are the best around. I’ve had nothing short of an amazing experience. They were quick, responsive, and overall great people to work with. Highly,Highly,HIGHLY recommend!!!
top quality customer service.
The guys at Autotek have serviced several of my vehicles with consistent results. Expect great service, reasonable price and honest mechanics here. I plan to bring my business here for years to come. Definitely recommend. A+
I need to drop off my car before they opened and pick it up three days later on a Saturday when they were closed. So everything was done via phone, text or email. They have a communication system that lets you see exactly what’s being done and you will be given the opportunity to approve each service individually.…
Autotek is a great family owned shop. They make you feel well taken care of and the prices are right.
Professional, accurate service. Fair pricing, no upsells. I recommend this shop.
I have been going to Auto Tek for over 15 years. They are honest and trustworthy, always explain thoroughly what's going on and let me know what is imperative to fix now, and what can wait.
This place is a breath of fresh air after experiences with Other Places. Friendly, didn't try to upsell, just explained clearly what was needed and might be needed at another time. I'll bring my cars here from now on!
You did exactly what was needed. You do it right.
The service was good but the price seemed a bit higher than I m used to. I'm new to the area.
I am very happy with Auto Tek's many years of great service, and clear trustworthy advise. We have all of our family vehicles serviced by Auto Tek.
They fixed my car very quickly. Thank you Megan for the great communication. Will come again, but hopefully not too soon
This is definitely you get what you pay for here. Prices are probably higher than I’m used to but the service was done well and fast. Everyone was kind and attentive so you can take comfort in that your vehicle is in good hands.
⭐️⭐️⭐️⭐️⭐️ Thank you, Auto Tek! I had my car towed in, and because they work with AAA, I was able to get up to $75 off, which was a great bonus. I chose their 62-point inspection to diagnose the issue, and they were incredibly thorough from start to finish. Everything was explained clearly, with honest…
I’ve been a customer for years and their staff always tells me straight what needs to be done and what’s a nice to have - compared to the dealerships which always say everything is urgent. They are thorough, personable and do a great job with repairs. I’ll definitely be bringing my cars here for many more years to come!
Always a good experience. The only place I take my vehicles
Staff is friendly, work is professional and done well. Reasonably priced. I will be returning for continued service. I highly recommend.
Trustworthy and quality service. Highly recommend.
The team at Auto Tek is amazing! The communication was constant and kept me updated on any changes. Thank you for such an amazing service.
Extremely professional and thorough with the diagnosis of my vehicle. They provide photos of every area of your vehicle. No work is started without consultation and consent especially if something looks suspicious or needs immediate attention. I recommend this business as your first stop for vehicle maintenance or concerns. Period!
Excellent communication and customer service
Great service and transparent process! Will be going back !
I had a great experience with my Infiniti QX80. Very professional, thorough, polite, and timely. I will definitely be coming back to Auto Tek in the future. Aaron and Michael were awesome!
Michael and team are great. Will be back.
Excellent service!
Great work & excellent communication! Highly recommended AutoTek!
The personnel at Auto Tek have always been prompt, capable and professional. I've been taking my current car (a Mazda) there for the last 7 years and couldn't be happier.
I have been taking my vehicles to the guys at Autotek for some years now. They have always been transparent with me and tried to do their best to mitigate unnecessary work being done. The work is always high quality with quality parts.
The responsivity cannot be beat! I even got a follow up call a few days later to make sure I was still happy. Unheard of customer service (and the car works great, too!) UPDATE (11/1/2022) -- Once again, Auto Tek staff hit it out of the park. Great service and workmanship. I'm a dedicated customer forever!…
The only mechanic I trust. They're a family owned business, know their customers well, and do the job right the first time. HIGHLY recommend Auto Tek!
The friendly folks at Auto-Tek always offer great service. My only complaint is that I had to wait a month or so for routine service.
Kind, transparent, and professional. Best auto shop in Austin hands down! I really appreciate the work these folks do.
This is a new post, my last one was four months ago. I took my 2018 Rav4 in for routine maintenance on 12/20/23. Auto Tek has also done a great job on my 2016 Nissan Altima. Auto Tek is the best car repair facility I have ever used. I needed repairs on my Toyota Rav 4 Hybrid. I had terrible experiences with several…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 107 | — |
| Oil change | 74 | — |
| Vehicle Inspection | 49 | — |
| Auto maintenance | 47 | — |
| Auto engine diagnostic | 43 | — |
| Air & cabin filter replacement | 39 | — |
| Brakes | 35 | — |
| Auto brake repair | 31 | — |
