Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#536 / 602
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Auto engine diagnostic”

SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great work! My car was in and out of the shop the very next day. These professionals have great customer service and know a great deal of what they are doing. I highly recommend this business!

Great priceGeneral repairs & maintenance
South4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team did a great job of maintaining my 2016 jeep compass! It is running well and ready for daily use! Great Job!

Reasonable priceTiresSteering & suspension repairAuto engine diagnostic
Yoko5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trey was amazing and helped me in every way!! I probably called 50 times a day for a week and his patience is unheard of. My car is working perfect so thank you everyone involved!

Great priceAuto engine diagnosticEngine repair
Sanita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The staff is very friendly and helpful. Pete was very straight forward with pricing and what needs to get done. They took care of me and I'm very thankful. I even got dropped off and picked up from work. Great service!!

Reasonable priceAir & cabin filter replacementAuto engine diagnosticOil change
Megan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Auto Works is a wonderful place for all your auto needs. I have taken several of my vehicles over the years here for oil changes and their service is fabulous. They are always flexible with scheduling, competitive pricing, and consistently on time!

Great priceAuto engine diagnosticOil change
Shanz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great business! Very kind people. They always take care of our needs. Glad I found them. Highly recommend!!

TiresGeneral repairs & maintenanceElectrical+ Punctuality+ Quality+ Professionalism
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I appreciate the excellent customer service. Autoworks staff are always helpful and knowledgeable. I feel confident that I am being treated honestly.

General repairs & maintenanceAuto engine diagnosticOil change
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything is working fantastic since getting work done at Auto Works. I had visited another auto place nearby for the past several years and NEVER had the service that I had with this place specifically. Appreciate the service, logical recommendations for work that truly needed to be done and all of the details on…

Auto engine diagnosticGeneral repairs & maintenanceOil change
DarekLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We highly recommend auto works, and have both our cars serviced here. Wonderful friendly staff with easy drop off box after hours. Blaine was super helpful calling with status updates before processing with working on the car. We got a tune up and preventative maintenance and our car now noticeably run much smoother now. Thank you so much!

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension replacement
J.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have always had a great experience at AutoWorks! They always do an excellent job of explaining and keeping us informed throughout the repair process.

Auto maintenanceAir conditioningAuto engine diagnostic
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auto Works does first class work and gives fair and trustworthy recommendations. Wish I found this place much sooner but now my go to spot for all my auto needs. Blane is a great to work with!

BrakesAuto engine diagnosticEngine repair
MichaelLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Autoworks Auto Repairs provides personalized, excellent service. The technicians listen carefully to my concerns and clearly communicate their plan for diagnosing and servicing of my car. I appreciate Wayne and the staff at Autoworks for keeping my car in great working condition.

Auto brake repairAuto brake replacementAuto engine diagnostic
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful place for general repairs and maintenance! I've gone here a few times now and everytime they were very clear about the repairs needed and what to expect. I was also given great advice for car maintenance I could do at home. Will definitely use again for future needs.

BrakesAuto engine diagnosticGeneral repairs & maintenance
Ronald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend!! Honest. Knowledgeable. Friendly. I had several issues. I had a strange noise that nobody could figure out. They found it and fixed it.

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair
Joanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been coming to Auto Works for quite some time now and have always been very satisfied with their work. All of their staff have been friendly and professional and they have always completed their work on time.

A/C installation & repairAir & cabin filter replacementAir conditioning
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I take my car to AutoWorks because I trust them and know they’ll get my car fixed. The service is great. They’ll evaluate an issue and call to consult with you before they perform the work. I’ve always had a great experience with them. I’ll be a customer for life!

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had some major repair to the engine,and had some problems with it . Auto works took full responsibility for a complete overall to fix the problem. My car is doing well and I sincerely appreciated them backing up their repair with prompt attention and quick turn around for the repair. I was very satisfied with…

Auto engine diagnosticEngine repairTransmission repair
Seth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Do not use this place! Brought in my vehicle to fix a coolant leak, they charged me for 3 assesments and could not find the reason for coolant leaking. Over $250 and no results. They said my computer had an error code for a transmission issue so I agreed to a $70 fluid test(the only test they were forthcoming about…

Auto engine diagnostic
AC5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When my car unexpectedly wouldn't start, I started looking around for a close repair shop. Auto Works came recommended and they did a great job. They were able to take a look the very next day (I dropped it off later in the evening) and had everything taken care of that afternoon. The price they quoted was the price…

Auto engine diagnostic
Zack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable staff. Did exactly what they said they'd do. Fair price for the work done. Done as quickly as they can. Staff is friendly.

Auto engine diagnosticOil changeTires
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Great customer service and competitive prices!

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality
Grecia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My husband and I have been bringing our cars to the shop. never cease to amaze me how clean the shop is (the actual floor shop) Customer service is excellent and knowledgeable about the issues of our cars!! Very satisfy and confident!

BatteryAuto engine diagnosticOil change+ Punctuality+ Value
PrestonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been going to Auto Works for my auto repairs for years as they do an incredible job servicing my vehicle and the people there are friendly and easy to work with. Recently went in to service a check engine light and they were quick to diagnose and fix the problem that turned out to be one of the spark plugs going…

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Our Mercedes GLK check engine warning light prompted our search for a nearby foreign auto repair shop. We are so grateful to have found Auto Works of Woodbury thanks to all the good reviews courtesy of the NextDoor app! The Auto Works staff especially Tom and the young lady at the front service desk and the entire…

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We trust the folks at AutoWorks do the work we have ask for to the best of their ability for the price we have agreed to before hand. Their service is outstanding. We have taken all our vehicles there for the last 10 years. We have been more than satisfied!

BrakesAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Charlotte7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Very professional, kept me informed every step of the way.

Auto engine diagnosticEngine repair+ Professionalism
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very impressed with auto works! The staff at the front desk was right on top of the estimate, gave me a ride home, called with an update , and had all the paper work ready to sign when I got my car, it rides so much better! Will return there again!

ElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Do not take your car here!!! I found Autoworks using Google and noticed the many positive reviews, so I thought I was choosing a good auto shop. I was wrong! When scheduling my initial appointment, I was explaining what was going on and the nice guy on the phone said, "oh, that sounds like the brake booster." I…

BrakesAuto engine diagnostic− Quality
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

AutoWorks performed a thorough inspection of my 2012 Chrysler Town and Country van and recommended a number of necessary services. Those repairs were made in a timely manner and I am pleased with the results. I particularly appreciated the professional and courteous manner in which they conducted themselves. I will definitely return in the future.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Monika9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The owner Wayne and the rest of the team were amazing to work with! My car started to overheat on the way to my new job. They came to my work picked up my car, stayed late to fix it and brought it back to me. Definitely above and beyond. I highly recommend! - Monika

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
JLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had two error codes one morning. Brought in to perform diagnostic and turned out to only be the battery.

Auto engine diagnostic+ Professionalism
JobinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They are always honest and clear in their pricing and recommendations. They have saved me from the dealer several times. This time they had to unwind a generic engine light message and fix a problem which they did in about 24 hours. Highly recommended.

Auto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Lolene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Five star all around! They assess the vehicle then assign to the best technician for the job! Great customer service skills too

Auto engine diagnosticEngine repairOil change
Joshua5 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairAuto engine diagnosticEngine repair
Adefemi4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance
Carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair
kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesElectrical+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

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