Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#237 / 355
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Auto maintenance” · showing 20

SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
karie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always extremely thorough service. Wait time minimal or drop off very flexible. Highly recommend this company for all your car needs.

Auto maintenanceGeneral repairs & maintenanceOil change
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They have always delivered great service at a fair price.

Great priceTiresGeneral repairs & maintenanceAuto engine tuning
TerrieLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The guys at Auto Works are always personable, knowledgeable & patient. They have given me good advice regarding my car in terms that I understand! Convenient appointment times are always available. If the service is going to be lengthy, and I can't wait, they give me a ride home & pick me up when my car is ready!

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
KristaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve taken my car to Auto Works twice now—once for an oil change and recently because it wasn’t starting properly. I showed up without an appointment, and they still gave me a loaner car right away. They kept my car a few days to test it, only did what was necessary, and didn’t charge for unnecessary work. The price…

Great priceAuto maintenanceOil change
Nate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Auto Works consistently exceeds all my expectations, from the excellent work, affordable pricing, courteous staff, they make the process effortlessly - especially Riley!

Reasonable priceAuto maintenanceService not listed
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Used them for a used car purchase for a thorough inspection and fixing things that they discovered and they worked with my warranty company for me so I didn’t have to. They were very honest with me did a fantastic job fixing/changing things that needed it! Definitely will return to them when I need…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Bre5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a fantastic experience at Woodbury AutoWorks for my oil change. The staff was friendly, professional, and made the whole process quick and stress-free. They took the time to explain what they were doing, didn’t try to upsell anything unnecessary, and had me back on the road in no time. The shop was clean,…

Great priceVehicle safety inspectionAuto maintenanceOil change
Casey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Incredible service and people. This will be my go to place moving forward whenever I need car work done! Highly recommend to anyone looking for a place.

Reasonable priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
Sonya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had our vehicles maintained here for 5+ years and have always had a great experience. It is such a relief to have an automotive repair center that we trust.

Reasonable priceAir & cabin filter replacementAuto maintenanceOil change
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always reliable estimate, Can trust that needs repair is always stated correctly! I have used Autoworks for 12 years, when leaving on a trip always comfortable that vehicle is running great.

Reasonable priceSteering & suspension repairAuto maintenance
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Have used them for several years. Main thing is honest appraisal of issues and nothing else. They do tend to be a little bit on the high end of cost but there work and shop is definitely first rate. I have grown to trust there work and have had no issues with there business.

Not sureSteering & suspension repairSteering & suspension replacementVehicle Inspection
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

AutoWorks is amazing, they have always taken care of me and my family’s vehicles. I would refer them to anyone I know that’s looking for trustworthy and reliable auto work!

Auto maintenance
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time client with my 2015 Equinox. I am impressed by the professional and friendly staff, strong communications throughout the multi-point inspection and antifreeze flush process, and honest evaluation of future maintenance needs on the vehicle. I will definitely return and refer others to give Auto Works a try.

Auto maintenanceVehicle InspectionVehicle safety inspection
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and work!

Auto battery replacementAuto maintenanceGeneral repairs & maintenance
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called on Friday afternoon and they said drop it off Monday morning and we’ll get to it on Monday! Most places are at least a week + out. Chad was very helpful and professional. Recommend to anyone!

Auto maintenance
Dave9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and a very comfortable waiting area. I went in for an oil change and was out in a reasonable amount of time for the service I needed. It’s not like that in most places. I will recommend them to anyone who needs auto service.

Auto maintenance
Dean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job.

Auto maintenanceBrakes
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Came in with fuel issues and they fixed things quickly and affordably

Auto maintenance
Nickolas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a pleasure to work with The Auto Works team. They kept me informed of the progress of my repairs and were up front with all expenses.

Auto maintenance

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

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