Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#237 / 355
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Auto maintenance”

SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
karie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always extremely thorough service. Wait time minimal or drop off very flexible. Highly recommend this company for all your car needs.

Auto maintenanceGeneral repairs & maintenanceOil change
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They have always delivered great service at a fair price.

Great priceTiresGeneral repairs & maintenanceAuto engine tuning
TerrieLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The guys at Auto Works are always personable, knowledgeable & patient. They have given me good advice regarding my car in terms that I understand! Convenient appointment times are always available. If the service is going to be lengthy, and I can't wait, they give me a ride home & pick me up when my car is ready!

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
KristaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve taken my car to Auto Works twice now—once for an oil change and recently because it wasn’t starting properly. I showed up without an appointment, and they still gave me a loaner car right away. They kept my car a few days to test it, only did what was necessary, and didn’t charge for unnecessary work. The price…

Great priceAuto maintenanceOil change
Nate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Auto Works consistently exceeds all my expectations, from the excellent work, affordable pricing, courteous staff, they make the process effortlessly - especially Riley!

Reasonable priceAuto maintenanceService not listed
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Used them for a used car purchase for a thorough inspection and fixing things that they discovered and they worked with my warranty company for me so I didn’t have to. They were very honest with me did a fantastic job fixing/changing things that needed it! Definitely will return to them when I need…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Bre5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a fantastic experience at Woodbury AutoWorks for my oil change. The staff was friendly, professional, and made the whole process quick and stress-free. They took the time to explain what they were doing, didn’t try to upsell anything unnecessary, and had me back on the road in no time. The shop was clean,…

Great priceVehicle safety inspectionAuto maintenanceOil change
Casey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Incredible service and people. This will be my go to place moving forward whenever I need car work done! Highly recommend to anyone looking for a place.

Reasonable priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
Sonya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had our vehicles maintained here for 5+ years and have always had a great experience. It is such a relief to have an automotive repair center that we trust.

Reasonable priceAir & cabin filter replacementAuto maintenanceOil change
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always reliable estimate, Can trust that needs repair is always stated correctly! I have used Autoworks for 12 years, when leaving on a trip always comfortable that vehicle is running great.

Reasonable priceSteering & suspension repairAuto maintenance
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Have used them for several years. Main thing is honest appraisal of issues and nothing else. They do tend to be a little bit on the high end of cost but there work and shop is definitely first rate. I have grown to trust there work and have had no issues with there business.

Not sureSteering & suspension repairSteering & suspension replacementVehicle Inspection
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

AutoWorks is amazing, they have always taken care of me and my family’s vehicles. I would refer them to anyone I know that’s looking for trustworthy and reliable auto work!

Auto maintenance
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time client with my 2015 Equinox. I am impressed by the professional and friendly staff, strong communications throughout the multi-point inspection and antifreeze flush process, and honest evaluation of future maintenance needs on the vehicle. I will definitely return and refer others to give Auto Works a try.

Auto maintenanceVehicle InspectionVehicle safety inspection
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and work!

Auto battery replacementAuto maintenanceGeneral repairs & maintenance
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called on Friday afternoon and they said drop it off Monday morning and we’ll get to it on Monday! Most places are at least a week + out. Chad was very helpful and professional. Recommend to anyone!

Auto maintenance
Dave9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and a very comfortable waiting area. I went in for an oil change and was out in a reasonable amount of time for the service I needed. It’s not like that in most places. I will recommend them to anyone who needs auto service.

Auto maintenance
Dean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job.

Auto maintenanceBrakes
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Came in with fuel issues and they fixed things quickly and affordably

Auto maintenance
Nickolas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a pleasure to work with The Auto Works team. They kept me informed of the progress of my repairs and were up front with all expenses.

Auto maintenance
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a great experience bringing my car for the first time to Autoworks Woodbury. Great service and I have referred them to friends. Thanks for being a trusted automotive place to go.

Auto maintenance
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I brought my car in back in November of 2022 2-3 times. Had several items fixed due to Engine overheating. Had tires replaced at that time. Water Pump. Battery. Stabalizer bar, starter, alternator, transmission flush, serpentine belt, oil change (they didn't even change the air filter when they were in there which…

Auto battery maintenanceAuto maintenanceAuto tire replacement
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auto Works was a really big help! I found them through Costco’s auto program. I was planning a road trip cross country to California and I took my car in for an oil change, wheel alignment, and steering repair. My service tech Blaine was really helpful and explained why repairs were needed. I was informed every step…

Auto maintenance
Pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jen and the crew were courteous and responsive while diagnosing / fixing the prob. They went above and beyond to be sure my daughter's car was safe while away at college.

Auto maintenanceBrakesGeneral repairs & maintenance
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and communication throughout the process to address my car repairs.

Auto maintenance
Tong9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super convenient and the car drives well

Auto maintenance
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

5 Stars! Friendly, quick service. I called asking if they could fix my Tire Pressure monitoring system on my 2005 Toyota 4Runner - got me in that day at about half the cost of the Toyota dealership. I highly recommend Woodbury Auto Works.

Auto maintenance
AlexLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very appreciative of the team and the work they do at auto works. They are honest, fast and reliable. Most of all they are always available when I need them the most. Every time I’ve bought our car in it’s been a great experience. This is our second time visiting. They worked with insurance and advocated for…

Auto exhaust system repairAuto maintenanceBrakes
J.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have always had a great experience at AutoWorks! They always do an excellent job of explaining and keeping us informed throughout the repair process.

Auto maintenanceAir conditioningAuto engine diagnostic
DaveLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always helpful and honest, they take great care of their customers. If I can help it I will always bring my truck here!

Auto maintenanceGeneral repairs & maintenance
Danny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auto works is great! We have been going there for a few years and they are always prompt with servicing our cars; they give you clear estimates, walk through options, have loaner cars and get our cars back when promised. Thanks Blaine and AutoWorks!

Auto maintenanceService not listed
Tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service, fair price, timely communication. There is a reason I keep coming back here.

Auto maintenance
Aurelio4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent experience, very friendly and easy to work with.

Auto maintenance
Sheldon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Autoworks does a great job! I have used them for over a year now and have moved away from going to dealerships for most repairs. Very happy with all services and they are up front about costs

Auto maintenance
KLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good communication and friendly staff

Auto maintenanceGeneral repairs & maintenanceOil change
Helen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were timely and efficient. Their charges were very reasonable aond they were very friendly. I would recommend them.

Auto maintenanceGeneral repairs & maintenance
M.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first time taking our 2010 Santa Fe to Auto Works and it was a smooth experience. Blane was prompt and clear with communications from scheduling through service completion. He even took me in to meet the service technician (Adam) and they showed me the issues they found with the steering, suspension,…

Auto maintenanceBrakesGeneral repairs & maintenance
Mackenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had such an awesome experience here! They were able to provide estimates same day for some pretty intense repairs (belt and pulley replacement, power steering pump replacement, fluid line replacement, etc)., and they had all of the repairs done the following day!! The service was so quick, and Blaine was so…

Auto maintenanceSteering & suspension repairVehicle Inspection
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

We saved $724.3 going to Hillcrest in north Saint Paul for a double shock replacement. They quoted us $999.30 and we paid $275 by going else where. They also charge here $80 just to look at the car. Hillcrest does a diagnosis of the car for free. The parts were 75$ a piece making the parts $150. Hillcrest charged…

Auto maintenanceService not listed
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our car has never run better. Fast, high quality service!

Auto maintenance
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service, would recommend to others.

Auto maintenance
Deveny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Auto Works on all of our cars for years! They are the best in the business! Fantastic customer service!

Auto maintenance
Alfredo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing work, very quick and professional. They answered all my questions with ease!

Air & cabin filter replacementAuto maintenanceWheel alignment
Beth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Every employee from scheduling through drop off, service and completion was helpful and positive. They explained the updates to me in clear, concise language and made sure I understood my options, cost, implications and their overall best recommendation for service. I will definitely be using them again in the future!

Auto maintenanceOil change
Parker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Recently got my catalytic converter repaired at auto works, they were very helpful and repaired my car very quickly. They even went out of their way to find coupons for me to use so that I could save money on the repair.

Auto maintenance
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

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