Analyzing 10,206,93810.2M ReviewsFor 28,88728.9K Experts

Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#140 / 153
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Brake service & repair”

SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very helpful. Provided a great assessment of the car . Helped me determine my next step for what needs to be fixed right away and what can wait. Thanks . Tires plus wanted to charge me 2k to replace things that were not broken. Peter was very helpful.

Brake service & repair
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Used them for a used car purchase for a thorough inspection and fixing things that they discovered and they worked with my warranty company for me so I didn’t have to. They were very honest with me did a fantastic job fixing/changing things that needed it! Definitely will return to them when I need…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Casey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Incredible service and people. This will be my go to place moving forward whenever I need car work done! Highly recommend to anyone looking for a place.

Reasonable priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
AutumnLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nothing but positive things to say about the crew working here, from the front desk to the great and speedy services. I found Bob at the front desk to be especially helpful in recommendations for repairs and care of my vehicle, and the team provided frequent updates on the status of the work. I also loved the…

General repairs & maintenanceWheel alignmentVehicle safety inspection
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Have used them for several years. Main thing is honest appraisal of issues and nothing else. They do tend to be a little bit on the high end of cost but there work and shop is definitely first rate. I have grown to trust there work and have had no issues with there business.

Not sureSteering & suspension repairSteering & suspension replacementVehicle Inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change201—
General repairs & maintenance145—
Brakes73—
Tires60—
Wheel alignment53—
Auto maintenance46—
Steering & suspension repair45—
Engine repair38—

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