Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#151 / 605
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “Brakes” · showing 40

MarkLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Boys at Auto Works fix my brake problem on my 2004 Suburban ! Feels and sounds new again !!!

Steering & suspension repairBrakes
SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They have always delivered great service at a fair price.

Great priceTiresGeneral repairs & maintenanceAuto engine tuning
Micaela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly and quick service, clear explanations, fair prices, quick availability- Auto Works has it all! This is the only place I will take my car.

Reasonable priceBrakesOil change
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Used them for a used car purchase for a thorough inspection and fixing things that they discovered and they worked with my warranty company for me so I didn’t have to. They were very honest with me did a fantastic job fixing/changing things that needed it! Definitely will return to them when I need…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Auto Works Automotive is my go to place for all my automotive maintenance and repairs. The people there are friendly, knowledgeable, and professional without being pushy.

Reasonable priceBrakes
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Straightforward. Efficient. Professional.

Reasonable priceGeneral repairs & maintenanceBrakesOil change
Raphael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Amazing service! Jim and his team were great to work with. My wife’s car died on the side of the road and Autoworks took it in right away and got it fixed fast. They provided a loaner to minimize our inconvenience and were very good with communication and providing options. Excellent price to service ratio! Very thankful this time of year for Jim.

Brakes+ Professionalism
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been coming here for years, these guys are super friendly, reliable, and time efficient 😁👍

Steering & suspension repairBrakes
Joel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and done quickly. Will continue going back.

Oil change
Shanz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great business! Very kind people. They always take care of our needs. Glad I found them. Highly recommend!!

TiresGeneral repairs & maintenanceElectrical+ Punctuality+ Quality+ Professionalism
AritaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This auto shop provides outstanding service! They are efficient when working on my vehicle and keep me posted if anything comes up while they are working on it. They provide an estimate so I know exactly what they are doing before they start any work. Because of their honesty and great service, I haven't needed to shop around.

Brakes
Saketh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auto works did an awesome job with regards to changing break pads and rotors of my car. They kept me informed about the issues and immediate repairs my car needed.

Auto brake repairBrakesVehicle safety inspection
Jonathon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people, worked on my car quickly and explained everything really well.

Brakes
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had great experiences with AutoWorks. The staff is very friendly and trustworthy, and they do excellent work. Definitely recommend them.

BrakesAir conditioningVehicle Inspection
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They always offer great service and support on my vehicle’s. They are very honest and fair in pricing. I love the follow up text days after having the work done. Highly recommend them!

BrakesSteering & suspension repair
Dean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job.

Auto maintenanceBrakes
Wanderer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My brakes were wore down to metal contacted Autoworks on line and they got me in the next day. I asked for original OEM parts because I wanted the brakes to laat 80k like the last set however the technician found a ceramic poweratop brakes that actually are higher quality ceramic brakea than ths original…

Brakes
Pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jen and the crew were courteous and responsive while diagnosing / fixing the prob. They went above and beyond to be sure my daughter's car was safe while away at college.

Auto maintenanceBrakesGeneral repairs & maintenance
TylerLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently went to get my drum brakes replaced and it was quickly done the same day. There were more problems with the brakes than expected which ended up increasing the price but they applied a coupon to help keep costs down which I really appreciated! I’ve also gone here before to have a broken mirror and valve…

BrakesOil changeSide view mirror repair
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work done on my Kia Sorento, I’ll be sure to come back for other needs.

Brakes
AlexLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very appreciative of the team and the work they do at auto works. They are honest, fast and reliable. Most of all they are always available when I need them the most. Every time I’ve bought our car in it’s been a great experience. This is our second time visiting. They worked with insurance and advocated for…

Auto exhaust system repairAuto maintenanceBrakes
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brake job, easy to schedule and completed on time without issues.

BrakesGeneral repairs & maintenance
WoodyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I choose Autoworks because it was one of two shops close by that offers a discount for Costco members. Jen was incredibly professional and knowledgeable. She helped me schedule the appointment and kept me updated about the cost of replacing my bake pads and rotors. Having gotten another quote before taking my VW to…

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auto Works does first class work and gives fair and trustworthy recommendations. Wish I found this place much sooner but now my go to spot for all my auto needs. Blane is a great to work with!

BrakesAuto engine diagnosticEngine repair
Trisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a Fiat and it’s great to have a place for servicing in Woodbury. The team was able to quickly get parts and do the job!

BrakesVehicle Inspection
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful place for general repairs and maintenance! I've gone here a few times now and everytime they were very clear about the repairs needed and what to expect. I was also given great advice for car maintenance I could do at home. Will definitely use again for future needs.

BrakesAuto engine diagnosticGeneral repairs & maintenance
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been taking all my vehicles to Auto Works in Woodbury for a few years. Customer service and quality of work are always excellent. Best place in Woodbury for oil changes!

BrakesGeneral repairs & maintenanceOil change
Anika8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very happy with Autoworks. Friendly staff, fast service, a comfortable waiting room and they have a loaner car option which is hard to find at auto repair centers that are not also dealerships. Good work.

BrakesGeneral repairs & maintenanceOil change
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I take my car to AutoWorks because I trust them and know they’ll get my car fixed. The service is great. They’ll evaluate an issue and call to consult with you before they perform the work. I’ve always had a great experience with them. I’ll be a customer for life!

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
M.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first time taking our 2010 Santa Fe to Auto Works and it was a smooth experience. Blane was prompt and clear with communications from scheduling through service completion. He even took me in to meet the service technician (Adam) and they showed me the issues they found with the steering, suspension,…

Auto maintenanceBrakesGeneral repairs & maintenance
AmyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used AutoWorks for years. Recently went in for brake inspection and dashboard screen failure. Service and staff were great and kept me informed each step of the way along with recommendations of future needed service. They are the only team we trust with our cars and the safety of our family in them

Auto brake repairBrakes
ElwinLocal Guide · 206 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an awesome job. Kept me well informed and up to date with my repairs and an unexpected issue. Very professional.

Auto brake repairAuto brake replacementAuto sunroof glass replacement
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was going on vacation and needed an oil change and I hit a pothole and my brakes seemed wrong. I brought it into Auto Works. Blaine helped me. He asked me questions about my brakes. The Mechanic drove my car with me, so they knew what I was talking about. When they were working on my car, the brakes were bad and…

Air & cabin filter replacementAuto brake repairBrakes
Mr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been using Auto Works in Woodbury for my sons car for years now very good work and ethical treatment. I recently lost my company vehicle and now bring my personal car their and they are competitively priced on labor and there is never any needless up selling! Highly recommend

BrakesOil changeSteering & suspension repair
Jerry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I recently had my rear brakes replaced at Auto Works. They provided detailed quote with reasonable prices. The repair work was great and the customer service was great too.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've been taking all our vehicles to Auto Works for over twenty years now. Friendly staff and quality work. It's nice to find a local business that you can trust.

Auto tire replacementBrakesGeneral repairs & maintenance
Gene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent & prompt work

BrakesOil changeSteering & suspension repair
Luke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So helpful and reasonable, they work quickly and always give me updates. Highly recommend this place for any auto repairs.

BrakesGeneral repairs & maintenanceOil change
Ellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a great place to take your car, not just because of their excellent service, but because of their honesty. This is the first place where the staff has been honest about my car's condition, even if it means they will earn less money. They are also the most professional place I have been for my car.

BrakesGeneral repairs & maintenanceOil change

Show more brakes reviews (34 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

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