How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAuto Works Automotive Service Center
Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Auto Works Automotive Service Center for 8 kinds of job.
Auto Works Automotive Service Center for brakes
Clear ✕All 74 Google reviews tagged “Brakes” · showing 60
The Boys at Auto Works fix my brake problem on my 2004 Suburban ! Feels and sounds new again !!!
What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…
They have always delivered great service at a fair price.
Friendly and quick service, clear explanations, fair prices, quick availability- Auto Works has it all! This is the only place I will take my car.
Great service! Used them for a used car purchase for a thorough inspection and fixing things that they discovered and they worked with my warranty company for me so I didn’t have to. They were very honest with me did a fantastic job fixing/changing things that needed it! Definitely will return to them when I need…
Auto Works Automotive is my go to place for all my automotive maintenance and repairs. The people there are friendly, knowledgeable, and professional without being pushy.
Straightforward. Efficient. Professional.
Amazing service! Jim and his team were great to work with. My wife’s car died on the side of the road and Autoworks took it in right away and got it fixed fast. They provided a loaner to minimize our inconvenience and were very good with communication and providing options. Excellent price to service ratio! Very thankful this time of year for Jim.
We have been coming here for years, these guys are super friendly, reliable, and time efficient 😁👍
Great service and done quickly. Will continue going back.
Great business! Very kind people. They always take care of our needs. Glad I found them. Highly recommend!!
This auto shop provides outstanding service! They are efficient when working on my vehicle and keep me posted if anything comes up while they are working on it. They provide an estimate so I know exactly what they are doing before they start any work. Because of their honesty and great service, I haven't needed to shop around.
Auto works did an awesome job with regards to changing break pads and rotors of my car. They kept me informed about the issues and immediate repairs my car needed.
Great people, worked on my car quickly and explained everything really well.
I’ve had great experiences with AutoWorks. The staff is very friendly and trustworthy, and they do excellent work. Definitely recommend them.
They always offer great service and support on my vehicle’s. They are very honest and fair in pricing. I love the follow up text days after having the work done. Highly recommend them!
They did a great job.
My brakes were wore down to metal contacted Autoworks on line and they got me in the next day. I asked for original OEM parts because I wanted the brakes to laat 80k like the last set however the technician found a ceramic poweratop brakes that actually are higher quality ceramic brakea than ths original…
Jen and the crew were courteous and responsive while diagnosing / fixing the prob. They went above and beyond to be sure my daughter's car was safe while away at college.
Recently went to get my drum brakes replaced and it was quickly done the same day. There were more problems with the brakes than expected which ended up increasing the price but they applied a coupon to help keep costs down which I really appreciated! I’ve also gone here before to have a broken mirror and valve…
Great work done on my Kia Sorento, I’ll be sure to come back for other needs.
I am very appreciative of the team and the work they do at auto works. They are honest, fast and reliable. Most of all they are always available when I need them the most. Every time I’ve bought our car in it’s been a great experience. This is our second time visiting. They worked with insurance and advocated for…
Brake job, easy to schedule and completed on time without issues.
I choose Autoworks because it was one of two shops close by that offers a discount for Costco members. Jen was incredibly professional and knowledgeable. She helped me schedule the appointment and kept me updated about the cost of replacing my bake pads and rotors. Having gotten another quote before taking my VW to…
Auto Works does first class work and gives fair and trustworthy recommendations. Wish I found this place much sooner but now my go to spot for all my auto needs. Blane is a great to work with!
I have a Fiat and it’s great to have a place for servicing in Woodbury. The team was able to quickly get parts and do the job!
Wonderful place for general repairs and maintenance! I've gone here a few times now and everytime they were very clear about the repairs needed and what to expect. I was also given great advice for car maintenance I could do at home. Will definitely use again for future needs.
I have been taking all my vehicles to Auto Works in Woodbury for a few years. Customer service and quality of work are always excellent. Best place in Woodbury for oil changes!
I am very happy with Autoworks. Friendly staff, fast service, a comfortable waiting room and they have a loaner car option which is hard to find at auto repair centers that are not also dealerships. Good work.
I take my car to AutoWorks because I trust them and know they’ll get my car fixed. The service is great. They’ll evaluate an issue and call to consult with you before they perform the work. I’ve always had a great experience with them. I’ll be a customer for life!
This was my first time taking our 2010 Santa Fe to Auto Works and it was a smooth experience. Blane was prompt and clear with communications from scheduling through service completion. He even took me in to meet the service technician (Adam) and they showed me the issues they found with the steering, suspension,…
We have used AutoWorks for years. Recently went in for brake inspection and dashboard screen failure. Service and staff were great and kept me informed each step of the way along with recommendations of future needed service. They are the only team we trust with our cars and the safety of our family in them
They did an awesome job. Kept me well informed and up to date with my repairs and an unexpected issue. Very professional.
I was going on vacation and needed an oil change and I hit a pothole and my brakes seemed wrong. I brought it into Auto Works. Blaine helped me. He asked me questions about my brakes. The Mechanic drove my car with me, so they knew what I was talking about. When they were working on my car, the brakes were bad and…
I have been using Auto Works in Woodbury for my sons car for years now very good work and ethical treatment. I recently lost my company vehicle and now bring my personal car their and they are competitively priced on labor and there is never any needless up selling! Highly recommend
I recently had my rear brakes replaced at Auto Works. They provided detailed quote with reasonable prices. The repair work was great and the customer service was great too.
We've been taking all our vehicles to Auto Works for over twenty years now. Friendly staff and quality work. It's nice to find a local business that you can trust.
Excellent & prompt work
So helpful and reasonable, they work quickly and always give me updates. Highly recommend this place for any auto repairs.
This is a great place to take your car, not just because of their excellent service, but because of their honesty. This is the first place where the staff has been honest about my car's condition, even if it means they will earn less money. They are also the most professional place I have been for my car.
Needed my $60,000 mile warranty maintenance dealer quoted me over $800 they were able to fix me up for under $200 got to love a good mechanic and an honest mechanic
We always have a great experience! They are very knowledgeable, helpful and easy to work with.
Auto Works on Rivertown Dr. in Woodbury has been my go to service center for everything for several years. I recently had brakes and exhaust system replaced in a timely and efficient manner. They gave me a full and accurate estimate for all charges and kept me in the loop as the work was being done and when to…
Great customer service and competitive prices!
Always a great experience! The service is timely, professional and a great value. Front desk staff is always friendly and accommodating. Love their new remodel too.
My sister recommended AutoWorks Automotive Center to me a few years ago when I was looking to switch auto shops & I’m so glad she did! I‘ve stopped worrying about getting work on my car since I began bringing my car here. The environment is friendly & relaxed, the customer service & communication is A+, they’re more…
We trust the folks at AutoWorks do the work we have ask for to the best of their ability for the price we have agreed to before hand. Their service is outstanding. We have taken all our vehicles there for the last 10 years. We have been more than satisfied!
Went in for something minor and they found something major wrong! Can't say I was excited about spending more money, but this issue they found could have caused a accident at some point! Jen at the front was awesome! Very friendly, and great customer service 😊
I have been taking my vehicles there for several years! They actually explain what's going on if you are like me and not very familiar with vehicles. They even offer loaner vehicles while your car is in the shop! Highly recommend!!!
I worked with Shane to get an estimate, get scheduled, and checked out. Service was prompt and professional, and my car was in and out the next day. I probably could have gotten a better price for my tires somewhere else, but probably not better service overall. Customer service and quality of service here is top notch.
Update 2021: More years, more cars, more excellent service. The staff there knows us and our vehicles. They've done everything from repairs to routine maintenance to checking out vehicles before road trips (or when our son took a car back to college in WA). And for the past couple of years, they've swapped and…
The team at Auto Works was great to work with as a first time customer. I was looking for maintenance on my 2012 vehicle and Blane was very patient in listening to my concerns and goals for the vehicle. He advised me on the repairs that would be most beneficial and a timeline to perform other maintenance as…
I have brought my Ford truck to Auto works for different issues and always have had a really good experience with their work, Very professional and they've updated me very well on the work that they are doing or with issues that they found, I would recommend them to anyone and return there for any work I would need done on my vehicles.
Great communication
Do not take your car here!!! I found Autoworks using Google and noticed the many positive reviews, so I thought I was choosing a good auto shop. I was wrong! When scheduling my initial appointment, I was explaining what was going on and the nice guy on the phone said, "oh, that sounds like the brake booster." I…
I’ve brought my cars here several times. No run-around, no pressure, and they do good work. Their shuttle service is awesome, one of those little things that makes things easier for the customer. The owner keeps up with me after the work, making sure the work got done right. I’d recommend to anyone.
Autoworks has been my service center for many years. The quality of work and great customer service keep me coming back. Highly recommend!
AutoWorks performed a thorough inspection of my 2012 Chrysler Town and Country van and recommended a number of necessary services. Those repairs were made in a timely manner and I am pleased with the results. I particularly appreciated the professional and courteous manner in which they conducted themselves. I will definitely return in the future.
I have been going to Auto Works since they started in the 90's. I trust them and often work I think I needed they tell me i do not. They do only what is necessary and explain everything very well. I have never had any issues and am amazed at their professional approach to any car issue
Jennifer at Auto Works is awesome. They service my $100K Mercedes, 5 series BMW, Durango, and junker VW. I spend more on the junker VW than I do the other 3 .... which goes to show their honesty. They fix what is broke, and don't hit you with the dealership-like service coverages. You can own a BMW or Mercedes…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 201 | — |
| General repairs & maintenance | 145 | — |
| Brakes | 73 | — |
| Tires | 60 | — |
| Wheel alignment | 53 | — |
| Auto maintenance | 46 | — |
| Steering & suspension repair | 45 | — |
| Engine repair | 38 | — |
