How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAuto Works Automotive Service Center
Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Auto Works Automotive Service Center for 8 kinds of job.
Auto Works Automotive Service Center for general repairs & maintenance
Clear ✕All 145 Google reviews tagged “General repairs & maintenance” · showing 140
Nice clean shop. I like they have loaner cars or rides back and forth from the shop. Also good communication and follow up.
What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…
Great work! My car was in and out of the shop the very next day. These professionals have great customer service and know a great deal of what they are doing. I highly recommend this business!
Always extremely thorough service. Wait time minimal or drop off very flexible. Highly recommend this company for all your car needs.
They have always delivered great service at a fair price.
Nice job by mechanic and staff
We have used Auto works for regular maintenance and repairs for several of our vehicles. They have great customer service and always offer repair options.
My car had a gas leak and the staff at Auto Works got me in last minute and were able to let me know what was wrong soon after. Great service, the whole staff was helpful. Bob especially took the time to explain everything and break down the cost. Wonderful experience during a stressful event.
I brought in my 99 honda crv and they did a very good job in one day, they changed engine mount, fixed my oil leak from dip stick tube and changed oil on my transmission. service advisor bob helped me out a lot.
The guys at Auto Works are always personable, knowledgeable & patient. They have given me good advice regarding my car in terms that I understand! Convenient appointment times are always available. If the service is going to be lengthy, and I can't wait, they give me a ride home & pick me up when my car is ready!
Communicative, efficient, and did great work. I came in Friday afternoon for an unexpected issue and they were able to get my car fixed up before end of day Monday. Would recommend.
Very customer focused, explaining everything - love their ‘show & tell’ concept (ask them!). Had another honest, reliable mechanic for 35 years who recently retired - have found a new home😊‼️
Great service! Used them for a used car purchase for a thorough inspection and fixing things that they discovered and they worked with my warranty company for me so I didn’t have to. They were very honest with me did a fantastic job fixing/changing things that needed it! Definitely will return to them when I need…
I had a great experience my first time here! Went in for an oil change and to replace a headlight and ended up needing some other repairs too. The car is driving so much better now. Shout out to Treyvon for all the help!
Very professional staff, set up my appointment and I was explained just what they could do to get my car repaired. Very through and they exceeded my expectations. I do highly recommend Auto Works, Its the best place to take your car to get the best service and honest workmanship.
I was impressed by the level of professionalism at Auto Works! They were great and were able to work around my needs and schedule! Everything was seamless and they answered all the questions I had!
I highly recommend Autoworks, they were very easy to work with and very professional, great communication and fair prices. I definitely will be a return customer.
Straightforward. Efficient. Professional.
Nice people, quick service, and they even offer loaner cars if you need it. I've come here a few times now, always a good experience.
Incredible service and people. This will be my go to place moving forward whenever I need car work done! Highly recommend to anyone looking for a place.
These guys went way out of their way to solve a minor problem which turned major for me. I’m highly impressed with the customer care!
I was very satisfied with the services that I received. The staff was incredibly knowledgeable and took the time to explain my vehicle’s needs without pressuring me into unnecessary services. I especially appreciated the frequent updates and how quickly they answered all of my questions. I would highly recommend their services to anyone!
Nothing but positive things to say about the crew working here, from the front desk to the great and speedy services. I found Bob at the front desk to be especially helpful in recommendations for repairs and care of my vehicle, and the team provided frequent updates on the status of the work. I also loved the…
Staff is fantastic. Keep you updated on progress and always are sure to follow up a few days later to make sure everything is working as it should.
This place has a large and pleasant waiting room. Massage chairs. They’re on time, service is quick especially oil change. Engine or tire repairs are good. They call with updates and offer local pickup too I’ve used them for several years and am satisfied. Update: August 12, 2025 continues to be excellent service
Great business! Very kind people. They always take care of our needs. Glad I found them. Highly recommend!!
I appreciate the excellent customer service. Autoworks staff are always helpful and knowledgeable. I feel confident that I am being treated honestly.
They were quick with my service and my time is very important to me so I appreciate that.
Fantastic service. They go above and beyond. Fair prices. Without question, this is the best shop in town.
Wow! Super impressed with the customer service! From scheduling all the way through check out, phenomenal communication and flexibility with my schedule and needs. Bonus that there are massage chairs in the waiting area!
Slight delay with part, but worked to get it done timely.
Oil change and tire rotation: 1 hr as stated upon my arrival. Friendly staff. Job well done. Brought our car back in for maintenance on a 2nd visit. We were very pleased with both service and staff. Peter was easy to work with. This place is a keeper.
Jenna was very friendly and followed up the next day to see if everything was working I dropped my car off and they communicated nicely. Great service and super friendly!! Love Autoworks in Woodbury!
Jen and team have serviced all three of our vehicles and have always demonstrated professionalism and superior customer service. They bend over backward to offer a fair price and quick, reliable service. We are thrilled to have discovered Auto Works!
Everything is working fantastic since getting work done at Auto Works. I had visited another auto place nearby for the past several years and NEVER had the service that I had with this place specifically. Appreciate the service, logical recommendations for work that truly needed to be done and all of the details on…
AutoWorks did a great job diagnosing what the issues were with our car and recommended to not what really needed to be done. They were professional, timely and very trustworthy
Great service and work!
It was just an oil change, and I think it was done perfectly.
I brought my car in back in November of 2022 2-3 times. Had several items fixed due to Engine overheating. Had tires replaced at that time. Water Pump. Battery. Stabalizer bar, starter, alternator, transmission flush, serpentine belt, oil change (they didn't even change the air filter when they were in there which…
Jen and the crew were courteous and responsive while diagnosing / fixing the prob. They went above and beyond to be sure my daughter's car was safe while away at college.
Jen knew the problem and they repaired the cooling system of my Porsche in 2 days. The system required follow-on maintenance that they did very expeditiously. I have used them on various vehicles. I recommend them!
We’ve been going to Autoworks as our lone car shop for over ten years. They’ve always done a great job and have been keeping our cars running well for years. We trust them for all types of jobs ranging from oil changes to major repairs. Highly recommend!
I have now used them twice on my sons Mazda 3 and they have done an excellent job and never have pushed me to do any unnecessary work. Timely and well done. Great place to have work done.
We highly recommend auto works, and have both our cars serviced here. Wonderful friendly staff with easy drop off box after hours. Blaine was super helpful calling with status updates before processing with working on the car. We got a tune up and preventative maintenance and our car now noticeably run much smoother now. Thank you so much!
I brought my 2005 Toyota Camry in on a Friday for an oil change and for them to check if something was leaking on right front side since I noticed some drops on my garage floor. They discovered the power steering hoses were leaking and needed replacement. Quoted me a price of around $1000. I checked with a Toyota…
Love this place, they gave me an honest and thorough evaluation of the issue and got me in right away. My car was fixed and I have had no issues.
On time Appointments, Thorough description of problems or issues. Fair pricing, Courteous staff...Will be back!
Brake job, easy to schedule and completed on time without issues.
Great customer service, kept my informed on the repairs. Quotes were accurate!
Auto Works got my battery checked out and installed quickly. I know they were very busy but got me in anyway.
We have always had a great experience at AutoWorks! They always do an excellent job of explaining and keeping us informed throughout the repair process.
I choose Autoworks because it was one of two shops close by that offers a discount for Costco members. Jen was incredibly professional and knowledgeable. She helped me schedule the appointment and kept me updated about the cost of replacing my bake pads and rotors. Having gotten another quote before taking my VW to…
Always helpful and honest, they take great care of their customers. If I can help it I will always bring my truck here!
Auto Works does first class work and gives fair and trustworthy recommendations. Wish I found this place much sooner but now my go to spot for all my auto needs. Blane is a great to work with!
Did oil change and tire rotation. All employees are very friendly.
I was having an issue with my speedometer and with my odometer’s reading, they checked it out and it was something I did with resetting it. The staff is always so helpful and understanding. They always take very good care of me. Thanks so much!!
Auto Works is honest and reliable. Jen is fantastic!
I have had multiple issues on my vehicles fixed at AutoWorks over the past year on my aging vehicle. Each time they have done a great job and kept me well informed of the work needed and why. I trust their experience and quality of work. They follow up to ensure issues were resolved with the services they completed.
Great work at a good price. Anyone who owns a Corvette knows how picky we are letting anyone touch it, even for maintenance. I brought my car in for some fluid changes and Auto Works exceed my expectations. They were honest on their estimates and gave me options for future maintenance. I will be using them for all…
Great service! Amazing staff. Best prices i have found and loaner cars for those in a tough spot needing transportation for longer repairs. We will never go anywhere else. Comfortable waiting area and VERY clean.
I’ve been going to Autoworks for my oil Changes and general repairs for more than a year now and every time I have always received excellent customer Service. My last visit was another good experience. I especially liked the timely updates that Blane gave me and also the options I have (e.g. getting the car early…
Wonderful place for general repairs and maintenance! I've gone here a few times now and everytime they were very clear about the repairs needed and what to expect. I was also given great advice for car maintenance I could do at home. Will definitely use again for future needs.
I have been taking all my vehicles to Auto Works in Woodbury for a few years. Customer service and quality of work are always excellent. Best place in Woodbury for oil changes!
Highly recommend!! Honest. Knowledgeable. Friendly. I had several issues. I had a strange noise that nobody could figure out. They found it and fixed it.
Good communication and friendly staff
They were timely and efficient. Their charges were very reasonable aond they were very friendly. I would recommend them.
I have been coming to Auto Works for quite some time now and have always been very satisfied with their work. All of their staff have been friendly and professional and they have always completed their work on time.
I am very happy with Autoworks. Friendly staff, fast service, a comfortable waiting room and they have a loaner car option which is hard to find at auto repair centers that are not also dealerships. Good work.
I take my car to AutoWorks because I trust them and know they’ll get my car fixed. The service is great. They’ll evaluate an issue and call to consult with you before they perform the work. I’ve always had a great experience with them. I’ll be a customer for life!
AutoWorks in Woodbury does an amazing job every time! Quick and easy service, happy to answer all questions, and plenty of availability.
I live in Minneapolis, but I always make the drive to Woodbury when I need someone to work on my car. Along with the technical expertise, the Autoworks staff are effective and prompt communicators and provide great customer service!
This was my first time taking our 2010 Santa Fe to Auto Works and it was a smooth experience. Blane was prompt and clear with communications from scheduling through service completion. He even took me in to meet the service technician (Adam) and they showed me the issues they found with the steering, suspension,…
5 star experience.
Excellent service and courteous employees.
We use them whenever any of our 3 vehicles need any repairs. Their main goal is to make sure you receive the best service for the best price.
I recently had my rear brakes replaced at Auto Works. They provided detailed quote with reasonable prices. The repair work was great and the customer service was great too.
I can’t stress how happy I am with my experience at Auto Works Automotive Service Center! I’ve been going for a few years now for general maintenance and oil changes. They are always timely and professional, and I have never felt like I was getting the run around for what work I actually needed done on my vehicle.…
My experience at Auto Works in Woodbury, MN was outstanding! They do outstanding repair work but what keeps me coming back is the fact they are always very honest with what I need to have repaired but also honest with what DOES NOT need repaired. I came into Auto Works originally for a second opinion on what I was…
The folks at Auto Works Woodbury were attentive, communicated well and accurately (e.g., your estimate is $$ and your car will be ready approx XX - and they were accurate), and checked in on my satisfaction. Overall, I have had no complaints and I recommend their services.
Excellent service. Would highly recommend!
We've been taking all our vehicles to Auto Works for over twenty years now. Friendly staff and quality work. It's nice to find a local business that you can trust.
I've been with Auto Works for year's. They know my car. Trustworthy, reasonable prices.
So helpful and reasonable, they work quickly and always give me updates. Highly recommend this place for any auto repairs.
This is a great place to take your car, not just because of their excellent service, but because of their honesty. This is the first place where the staff has been honest about my car's condition, even if it means they will earn less money. They are also the most professional place I have been for my car.
Needed my $60,000 mile warranty maintenance dealer quoted me over $800 they were able to fix me up for under $200 got to love a good mechanic and an honest mechanic
They got me in as soon as they could and everyone was very attentive and nice. I was treated with respect and I truly felt that they all had my best interests at heart. Will definitely be coming back
This is our go-to car repair shop in Woodbury. The staff is helpful and explains clearly the issues with your vehicle. I would recommend using this service center.
Employees were very professional and they have a nice massage chairs in the lobbie. Great service
After being told by another mechanic shop my serpentine belt was nearly about to fall off I decided to take it in to Auto Works to have them look at it. They informed me the damage was not nearly as bad as I was led to believe. The belt still however needed to be replaced. For being a first time customer the honesty…
I have been using “AutoWorks” for over 25 years now. Wayne and his team have been providing my family with superior car care. I trust them and I know you can, too.
They are very professional, with great communication and a nice, new, clean waiting room. They kept me informed about the status of my car and even checked back a few days later to make sure that everything was still good with the repair.
Quick and easy check-in and they finished the job super fast with no one trying to up sell additional services or products. Their prices are reasonable and they followed up after the appointment to make sure we were happy. We found ourselves a local and honest auto mechanic place.
I called Auto Works to schedule an oil change after seeing it was offering a promotion. The day I took my car in, everything was on-time and on-scheduled. Pricing was transparent. Before performing the service, the advisor quoted me on my different oil options (synthetic vs. synthetic blend). Along with the oil…
Had oil change performed- excellent work and great customer service
Always a great experience! The service is timely, professional and a great value. Front desk staff is always friendly and accommodating. Love their new remodel too.
Jennifer was a dream to work with!!
Great service and value as usual! They squeezed me in despite not having an appt.
Our Mercedes GLK check engine warning light prompted our search for a nearby foreign auto repair shop. We are so grateful to have found Auto Works of Woodbury thanks to all the good reviews courtesy of the NextDoor app! The Auto Works staff especially Tom and the young lady at the front service desk and the entire…
Great service at Auto Works and the cleanest auto service center around. Wayne and his staff are fantastic! Thank you for the service.
We trust the folks at AutoWorks do the work we have ask for to the best of their ability for the price we have agreed to before hand. Their service is outstanding. We have taken all our vehicles there for the last 10 years. We have been more than satisfied!
I did my car service in this shop twice in the past two years. They were super friendly and professional. The prices were reasonable as well. The ride they gave me for picking up my car was quick and reliable. Highly recommended. Will visit soon!!😁
I worked with Jen at AutoWorks and from the start it was an experience like non other. It’s not your typical shop, they treat you like a person and not just another ticket in the door. They do the work you ask them to do and offer services that may be upcoming or due. They didn’t say “Well we found this problem…
Service is great! Everyone at Autoworks is polite and helpful. I always feel confident and safe when I'm on the road. They have always done a good job. I don't service my vehicles anywhere else.
I had a great experience at Auto Works! They let me know one of my reverse light bulbs was burnt out—I’d never have known otherwise! My oil change and tire rotation was affordable and quick. I highly recommend them!
Auto Works is my go-to auto shop. Always honest, up-front discussion regarding repair needs done in a timely matter. The comfortable, newly remodeled waiting area is awesome too. Highly recommend
Everyone there is awesome! Such an honest shop to bring your vehicle. They also have a great waiting area with a massage chair!
Update 2021: More years, more cars, more excellent service. The staff there knows us and our vehicles. They've done everything from repairs to routine maintenance to checking out vehicles before road trips (or when our son took a car back to college in WA). And for the past couple of years, they've swapped and…
The team at Auto Works was great to work with as a first time customer. I was looking for maintenance on my 2012 vehicle and Blane was very patient in listening to my concerns and goals for the vehicle. He advised me on the repairs that would be most beneficial and a timeline to perform other maintenance as…
I have brought my Ford truck to Auto works for different issues and always have had a really good experience with their work, Very professional and they've updated me very well on the work that they are doing or with issues that they found, I would recommend them to anyone and return there for any work I would need done on my vehicles.
I have used Autoworks for many years. They are professional and communicate well. There prices are competitive. They treat me with respect.
As easy and straightforward as can be. Thanks!!
I have 2 vehicles that I have brought to this shop. I had the spark plugs and wires done in my G6. It was done in a few hours after the once over. No pressure and they don't try to add extra fixes. They inform you of problems or potential problems and ask what you did like done and that's that. It's also nice that…
Great communication
Always very professional and helpful. Very willing to give you cost estimates and notifies you of future issues that may need to be taken care of. I feel like their cost of service is fair and they always do an excellent job!
I was introduced to this auto shop by my friend who was loaning my car Honda Civic 1999. He took my car to this auto shop because it was making noise. He told me that he gave my car to an inspection in auto shop with a rating of 5 stars. I respected his decision because that is what I would do if I were in position.…
I’ve brought my cars here several times. No run-around, no pressure, and they do good work. Their shuttle service is awesome, one of those little things that makes things easier for the customer. The owner keeps up with me after the work, making sure the work got done right. I’d recommend to anyone.
Its all about trust and I've been going to Autoworks since the day they opened. That's trust Honest and quality work without the dealer prices.
Autoworks has been my service center for many years. The quality of work and great customer service keep me coming back. Highly recommend!
AutoWorks performed a thorough inspection of my 2012 Chrysler Town and Country van and recommended a number of necessary services. Those repairs were made in a timely manner and I am pleased with the results. I particularly appreciated the professional and courteous manner in which they conducted themselves. I will definitely return in the future.
Profession, polite, efficient and great staff.
Efficient as usual !! And they dropped off my vehicle when some additional work extended beyond the original estimate. Thank you !!
I cannot overstate how pleasant it was to work with the men and women at Autoworks. I spoke with Josh multiple times in order to get quotes and the bad news that our engine needed to be replaced. They were friendly, timely, and honest.They went above and beyond helping me while I did not have a vehicle to drive and…
Jennifer at Auto Works is awesome. They service my $100K Mercedes, 5 series BMW, Durango, and junker VW. I spend more on the junker VW than I do the other 3 .... which goes to show their honesty. They fix what is broke, and don't hit you with the dealership-like service coverages. You can own a BMW or Mercedes…
Just have to let you know everyone here is so friendly, honest and trustworthy and reasonable pricing! No unexpected billing! Love the massage chairs while I wait for my oil changes! There is always a follow up after any work is done to make sure everything is working good!! An “A” plus for customer service! It’s…
Was in the market for a new shop to bring my vehicle. Started going to Auto Works in 2019 and they've been great to work with. Prices are reasonable and they've been upfront about what they find. I give a lot of credit to a mechanic that is honest about when something doesn't need to be fixed or replaced, when…
I have had great service with Auto Works. They do great work and are great about communicating what needs to be done. I have used a loaner vehicle which was fantastic as I needed to get to work while my car was being worked on.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 201 | — |
| General repairs & maintenance | 145 | — |
| Brakes | 73 | — |
| Tires | 60 | — |
| Wheel alignment | 53 | — |
| Auto maintenance | 46 | — |
| Steering & suspension repair | 45 | — |
| Engine repair | 38 | — |
