Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#431 / 553
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Steering & suspension repair” · showing 40

MarkLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Boys at Auto Works fix my brake problem on my 2004 Suburban ! Feels and sounds new again !!!

Steering & suspension repairBrakes
SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
South4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team did a great job of maintaining my 2016 jeep compass! It is running well and ready for daily use! Great Job!

Reasonable priceTiresSteering & suspension repairAuto engine diagnostic
Nou5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I am extremely disappointed. I dropped off my car for suspension and other services. The total was nearly $4000 to get most of what I needed fixed. I love my car and I take very good care of it so I was willing to spend a huge portion of savings to get my car running right. Yesterday I noticed some damage to my…

Steering & suspension repairWheel alignmentOil change
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Used them for a used car purchase for a thorough inspection and fixing things that they discovered and they worked with my warranty company for me so I didn’t have to. They were very honest with me did a fantastic job fixing/changing things that needed it! Definitely will return to them when I need…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
NoreenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I followed Riley here from his last place of employment as he has always been so good about explaining what I need done. He also keeps me informed as the work is coming along and when I can expect it to be finished. He is just a great guy!! Auto Works is lucky to have him. They just did some work for me and the power steering feels great!

Great priceSteering & suspension repairOil change
Davranov8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thanks to service advisor Bob and his team. They did an excellent job with Toyota sienna . Highly recommended!

Reasonable priceTiresSteering & suspension repairSteering & suspension replacement
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been coming here for years, these guys are super friendly, reliable, and time efficient 😁👍

Steering & suspension repairBrakes
Erik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very satisfied with the services that I received. The staff was incredibly knowledgeable and took the time to explain my vehicle’s needs without pressuring me into unnecessary services. I especially appreciated the frequent updates and how quickly they answered all of my questions. I would highly recommend their services to anyone!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
Sam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best customer service you’ll find at an auto repair place in Woodbury

Reasonable priceSteering & suspension repair
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always reliable estimate, Can trust that needs repair is always stated correctly! I have used Autoworks for 12 years, when leaving on a trip always comfortable that vehicle is running great.

Reasonable priceSteering & suspension repairAuto maintenance
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Have used them for several years. Main thing is honest appraisal of issues and nothing else. They do tend to be a little bit on the high end of cost but there work and shop is definitely first rate. I have grown to trust there work and have had no issues with there business.

Not sureSteering & suspension repairSteering & suspension replacementVehicle Inspection
Wayne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Job well done and very detailed list of potential issues to be fixed . Thanks!

Steering & suspension repairVehicle InspectionVehicle safety inspection
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jen and team have serviced all three of our vehicles and have always demonstrated professionalism and superior customer service. They bend over backward to offer a fair price and quick, reliable service. We are thrilled to have discovered Auto Works!

General repairs & maintenanceOil changeSteering & suspension repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything is working fantastic since getting work done at Auto Works. I had visited another auto place nearby for the past several years and NEVER had the service that I had with this place specifically. Appreciate the service, logical recommendations for work that truly needed to be done and all of the details on…

Auto engine diagnosticGeneral repairs & maintenanceOil change
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff was professional and very helpful in explaining what was needing to be done. Always made sure to include pricing with their discussion and provided updates with how the repairs were going. Definitely would bring my car back to Auto Works. Great place!

Steering & suspension repair
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean waiting room, great massage chair, friendly workers, fast service!

Oil changeSteering & suspension repair
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They always offer great service and support on my vehicle’s. They are very honest and fair in pricing. I love the follow up text days after having the work done. Highly recommend them!

BrakesSteering & suspension repair
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I brought my car in back in November of 2022 2-3 times. Had several items fixed due to Engine overheating. Had tires replaced at that time. Water Pump. Battery. Stabalizer bar, starter, alternator, transmission flush, serpentine belt, oil change (they didn't even change the air filter when they were in there which…

Auto battery maintenanceAuto maintenanceAuto tire replacement
EileenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought my 2005 Toyota Camry in on a Friday for an oil change and for them to check if something was leaking on right front side since I noticed some drops on my garage floor. They discovered the power steering hoses were leaking and needed replacement. Quoted me a price of around $1000. I checked with a Toyota…

General repairs & maintenanceWiper blade installationOil change
keftling2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The absolute best experience I’ve ever had out of all mechanic shops I’ve taken my car to. Highly recommended and I won’t take my car anywhere else. Replaced my transmission and worked with my warranty company with zero issues and i just recently brought it in to have my front suspension diagnosed for a clunking…

Steering & suspension repairTransmission replacementVehicle Inspection
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auto Works does first class work and gives fair and trustworthy recommendations. Wish I found this place much sooner but now my go to spot for all my auto needs. Blane is a great to work with!

BrakesAuto engine diagnosticEngine repair
Kevin15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good, fast service at considerable savings over what the dealership wanted.

Steering & suspension repair
Ronald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend!! Honest. Knowledgeable. Friendly. I had several issues. I had a strange noise that nobody could figure out. They found it and fixed it.

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair
Erik8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The staff is very friendly and the mechanics do great work. I was really impressed and will be using Auto Works for any future repairs I need.

Steering & suspension repair
Joanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been coming to Auto Works for quite some time now and have always been very satisfied with their work. All of their staff have been friendly and professional and they have always completed their work on time.

A/C installation & repairAir & cabin filter replacementAir conditioning
M.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first time taking our 2010 Santa Fe to Auto Works and it was a smooth experience. Blane was prompt and clear with communications from scheduling through service completion. He even took me in to meet the service technician (Adam) and they showed me the issues they found with the steering, suspension,…

Auto maintenanceBrakesGeneral repairs & maintenance
Mackenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had such an awesome experience here! They were able to provide estimates same day for some pretty intense repairs (belt and pulley replacement, power steering pump replacement, fluid line replacement, etc)., and they had all of the repairs done the following day!! The service was so quick, and Blaine was so…

Auto maintenanceSteering & suspension repairVehicle Inspection
ElwinLocal Guide · 206 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an awesome job. Kept me well informed and up to date with my repairs and an unexpected issue. Very professional.

Auto brake repairAuto brake replacementAuto sunroof glass replacement
Mr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been using Auto Works in Woodbury for my sons car for years now very good work and ethical treatment. I recently lost my company vehicle and now bring my personal car their and they are competitively priced on labor and there is never any needless up selling! Highly recommend

BrakesOil changeSteering & suspension repair
Jerry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I recently had my rear brakes replaced at Auto Works. They provided detailed quote with reasonable prices. The repair work was great and the customer service was great too.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Wonderful customer service and helpful team

Auto exhaust system repairSteering & suspension repair
Gene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent & prompt work

BrakesOil changeSteering & suspension repair
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional crew, nice clean waiting room complete with massage chairs and happy with the work they did. Made another appointment immediately for a oil change.

Steering & suspension repair
Ellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a great place to take your car, not just because of their excellent service, but because of their honesty. This is the first place where the staff has been honest about my car's condition, even if it means they will earn less money. They are also the most professional place I have been for my car.

BrakesGeneral repairs & maintenanceOil change
LeeLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Needed my $60,000 mile warranty maintenance dealer quoted me over $800 they were able to fix me up for under $200 got to love a good mechanic and an honest mechanic

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had new tires put on our car & noticed the steering wheel was off center. So we brought the car to Auto Works. They got us in, in a timely manner & diagnosed that it had a bent control arm & tie rod. I was very happy with the work they did & will gladly return in the future!

Steering & suspension repair
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Great customer service and competitive prices!

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality
Thomas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

The car was ready as promised, with an excellent job done on mounting and balancing our 4 new tires. We are very satisfied with the service and courteous behavior. Thomas.Racine

Engine repairSteering & suspension repairTransmission
Drew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I’ve brought my cars here several times. No run-around, no pressure, and they do good work. Their shuttle service is awesome, one of those little things that makes things easier for the customer. The owner keeps up with me after the work, making sure the work got done right. I’d recommend to anyone.

BrakesGeneral repairs & maintenanceSteering & suspension repair

Show more steering & suspension repair reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

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