Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#303 / 488
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 60 Google reviews tagged “Tires” · showing 20

SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with AutoWorks getting new tires! The staff was friendly, professional, and very helpful throughout the entire process. It was easy to get tire recommendations, make an appointment and drop off my car. I am looking forward to getting my oil changed and tires rotated at the same time now! I…

Reasonable priceTires
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They have always delivered great service at a fair price.

Great priceTiresGeneral repairs & maintenanceAuto engine tuning
South4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team did a great job of maintaining my 2016 jeep compass! It is running well and ready for daily use! Great Job!

Reasonable priceTiresSteering & suspension repairAuto engine diagnostic
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Can always get in for an appointment in a reasonable timeframe. Appreciate the friendliness and frequent coupons that help keep the cost down. Massage chairs while you wait is an added bonus!

Reasonable priceTiresOil change
Davranov8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thanks to service advisor Bob and his team. They did an excellent job with Toyota sienna . Highly recommended!

Reasonable priceTiresSteering & suspension repairSteering & suspension replacement
brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

i brough in my truck to put on my self provided tires. They informed me they were to old and couldn't install them. But because they took one off I was charged $60 for them to put my old tire back on. They tried to charge me $110 but were "nice enough" to discount it down to $60. I also got a wheel alignment done…

OverpricedTiresWheel alignment
Mohammed7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had flat tire and the service team helped me to fix it. Really impressed with the work, customer service and follow up. I would highly recommend RP.

Reasonable priceTires
Terri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I'm so glad I took my car to AutoWorks. Everyone did a great job and I love that my mirror looks great. I also appreciate the best winter tires I have ever had that I got at AutoWorks.

Great priceTires
[email protected]1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give Auto Works Service Center in Woodbury six stars I would. I had a serious and expensive problem with my car. A friend of mine recommended Auto Works Service Center to me. Jim, my service rep– called the parts department at my car dealership. He was told that parts alone would be $6000. Combine with…

Great priceTiresTire rotationsEngine repair
TedLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This place has a large and pleasant waiting room. Massage chairs. They’re on time, service is quick especially oil change. Engine or tire repairs are good. They call with updates and offer local pickup too I’ve used them for several years and am satisfied. Update: August 12, 2025 continues to be excellent service

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Shanz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great business! Very kind people. They always take care of our needs. Glad I found them. Highly recommend!!

TiresGeneral repairs & maintenanceElectrical+ Punctuality+ Quality+ Professionalism
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Work was performed quickly while I waited and the cost was a pleasant surprise! Quality work, as I've come to expect, and terrific customer service.

Tires
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jen and team have serviced all three of our vehicles and have always demonstrated professionalism and superior customer service. They bend over backward to offer a fair price and quick, reliable service. We are thrilled to have discovered Auto Works!

General repairs & maintenanceOil changeSteering & suspension repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything is working fantastic since getting work done at Auto Works. I had visited another auto place nearby for the past several years and NEVER had the service that I had with this place specifically. Appreciate the service, logical recommendations for work that truly needed to be done and all of the details on…

Auto engine diagnosticGeneral repairs & maintenanceOil change
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I brought my car in back in November of 2022 2-3 times. Had several items fixed due to Engine overheating. Had tires replaced at that time. Water Pump. Battery. Stabalizer bar, starter, alternator, transmission flush, serpentine belt, oil change (they didn't even change the air filter when they were in there which…

Auto battery maintenanceAuto maintenanceAuto tire replacement
Pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jen and the crew were courteous and responsive while diagnosing / fixing the prob. They went above and beyond to be sure my daughter's car was safe while away at college.

Auto maintenanceBrakesGeneral repairs & maintenance
Gay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I appreciated the thorough explanation of my options and services to be performed. Customer service is outstanding. Work was performed quickly.

Tires
jvz19704 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always GREAT service!

Engine repairOil changeTires+ Punctuality+ Quality+ Professionalism
Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer experience here at AutoWorks is wonderful. Recently while waiting for an oil change I enjoyed a relaxing 45 minutes sitting in one of their massage chairs….just what I needed that day! During their free inspection of my car they notified me that my alignment was off and my tires were starting to…

Oil changeTiresWheel alignment

Show more tires reviews (40 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

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