How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAuto Works Automotive Service Center
Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Auto Works Automotive Service Center for 8 kinds of job.
Auto Works Automotive Service Center for tires
Clear ✕All 60 Google reviews tagged “Tires”
What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…
I had a great experience with AutoWorks getting new tires! The staff was friendly, professional, and very helpful throughout the entire process. It was easy to get tire recommendations, make an appointment and drop off my car. I am looking forward to getting my oil changed and tires rotated at the same time now! I…
They have always delivered great service at a fair price.
The team did a great job of maintaining my 2016 jeep compass! It is running well and ready for daily use! Great Job!
Can always get in for an appointment in a reasonable timeframe. Appreciate the friendliness and frequent coupons that help keep the cost down. Massage chairs while you wait is an added bonus!
Thanks to service advisor Bob and his team. They did an excellent job with Toyota sienna . Highly recommended!
i brough in my truck to put on my self provided tires. They informed me they were to old and couldn't install them. But because they took one off I was charged $60 for them to put my old tire back on. They tried to charge me $110 but were "nice enough" to discount it down to $60. I also got a wheel alignment done…
I had flat tire and the service team helped me to fix it. Really impressed with the work, customer service and follow up. I would highly recommend RP.
I'm so glad I took my car to AutoWorks. Everyone did a great job and I love that my mirror looks great. I also appreciate the best winter tires I have ever had that I got at AutoWorks.
If I could give Auto Works Service Center in Woodbury six stars I would. I had a serious and expensive problem with my car. A friend of mine recommended Auto Works Service Center to me. Jim, my service rep– called the parts department at my car dealership. He was told that parts alone would be $6000. Combine with…
This place has a large and pleasant waiting room. Massage chairs. They’re on time, service is quick especially oil change. Engine or tire repairs are good. They call with updates and offer local pickup too I’ve used them for several years and am satisfied. Update: August 12, 2025 continues to be excellent service
Great business! Very kind people. They always take care of our needs. Glad I found them. Highly recommend!!
Work was performed quickly while I waited and the cost was a pleasant surprise! Quality work, as I've come to expect, and terrific customer service.
Jen and team have serviced all three of our vehicles and have always demonstrated professionalism and superior customer service. They bend over backward to offer a fair price and quick, reliable service. We are thrilled to have discovered Auto Works!
Everything is working fantastic since getting work done at Auto Works. I had visited another auto place nearby for the past several years and NEVER had the service that I had with this place specifically. Appreciate the service, logical recommendations for work that truly needed to be done and all of the details on…
I brought my car in back in November of 2022 2-3 times. Had several items fixed due to Engine overheating. Had tires replaced at that time. Water Pump. Battery. Stabalizer bar, starter, alternator, transmission flush, serpentine belt, oil change (they didn't even change the air filter when they were in there which…
Jen and the crew were courteous and responsive while diagnosing / fixing the prob. They went above and beyond to be sure my daughter's car was safe while away at college.
I appreciated the thorough explanation of my options and services to be performed. Customer service is outstanding. Work was performed quickly.
Always GREAT service!
The customer experience here at AutoWorks is wonderful. Recently while waiting for an oil change I enjoyed a relaxing 45 minutes sitting in one of their massage chairs….just what I needed that day! During their free inspection of my car they notified me that my alignment was off and my tires were starting to…
Great staff and speedy service!
Always great service, convenient location, very helpful staff. Jen is the best…good communications and always checks in to be sure all is good after.
Have been taking our vehicles to Wayne for over 10 years. Great service, people and prices. No reason to go anywhere else.
When I call for an appointment at Auto Works, it's a done deal, no hassell or problem. When I arrive, they are ready for me and they get right on serrvicing my car. I like that there are no delays or confusion, they know me. The service is done correctly and to perfection the first time and I leave with confidence. Thanks Auto Works, great job.
My husband and I have been customers for many years. AutoWorks offers loaner car and or transportation and the waiting area is impeccable, offers beverage and the staff are always friendly and professional. Tom recommended a different tire than what I had researched. Turns out this tire minimized road noise and…
I take my car to AutoWorks because I trust them and know they’ll get my car fixed. The service is great. They’ll evaluate an issue and call to consult with you before they perform the work. I’ve always had a great experience with them. I’ll be a customer for life!
I walked in same day with what I thought was a nail in my tire. Auto works fit me in same day even when they had a full day of appointments that they were working on. Very upfront and business like with what they could do. They committed uncared very well and I walked out very pleased with the service and experience. Thank you, Blaine for your service
They did an awesome job. Kept me well informed and up to date with my repairs and an unexpected issue. Very professional.
I recently had my rear brakes replaced at Auto Works. They provided detailed quote with reasonable prices. The repair work was great and the customer service was great too.
Consistently great service, they help me keep my 18 year old vehicle in great running shape! Advisors always provide balanced advice on small issues that could become bigger problems, but without any drama or pressure. Trustworthy and professional!
Very knowledgeable staff. Did exactly what they said they'd do. Fair price for the work done. Done as quickly as they can. Staff is friendly.
We always have a great experience! They are very knowledgeable, helpful and easy to work with.
Great customer service and competitive prices!
Always a great experience! The service is timely, professional and a great value. Front desk staff is always friendly and accommodating. Love their new remodel too.
Very friendly staff! I dropped my car off for an oil change and while there I asked if they could also have a look at one of the tires as it was making a strange noise. They were happy to have a look and fix the issue! I recommend this place and will definitely go back.
We trust the folks at AutoWorks do the work we have ask for to the best of their ability for the price we have agreed to before hand. Their service is outstanding. We have taken all our vehicles there for the last 10 years. We have been more than satisfied!
Went in for something minor and they found something major wrong! Can't say I was excited about spending more money, but this issue they found could have caused a accident at some point! Jen at the front was awesome! Very friendly, and great customer service 😊
Auto Works is my go-to auto shop. Always honest, up-front discussion regarding repair needs done in a timely matter. The comfortable, newly remodeled waiting area is awesome too. Highly recommend
I worked with Shane to get an estimate, get scheduled, and checked out. Service was prompt and professional, and my car was in and out the next day. I probably could have gotten a better price for my tires somewhere else, but probably not better service overall. Customer service and quality of service here is top notch.
Update 2021: More years, more cars, more excellent service. The staff there knows us and our vehicles. They've done everything from repairs to routine maintenance to checking out vehicles before road trips (or when our son took a car back to college in WA). And for the past couple of years, they've swapped and…
The team at Auto Works was great to work with as a first time customer. I was looking for maintenance on my 2012 vehicle and Blane was very patient in listening to my concerns and goals for the vehicle. He advised me on the repairs that would be most beneficial and a timeline to perform other maintenance as…
Have always enjoyed using Auto Works for my Vehicles. Looking forward to using them again.
Always very professional and helpful. Very willing to give you cost estimates and notifies you of future issues that may need to be taken care of. I feel like their cost of service is fair and they always do an excellent job!
Its all about trust and I've been going to Autoworks since the day they opened. That's trust Honest and quality work without the dealer prices.
Autoworks has been my service center for many years. The quality of work and great customer service keep me coming back. Highly recommend!
These guys are great. Always going above and beyond. Can't recommend them enough!
I have been a customer of Auto Works for years. This time was for a run in with a pot hole. They have loaner vehicles which is a must and friendly faces at the service desk. This is also the first time I needed to get a ride there and the driver was on time and very pleasant.
Friendly, yet Professional and Courteous. A very positive experience👍!
I have been going to Auto Works since they started in the 90's. I trust them and often work I think I needed they tell me i do not. They do only what is necessary and explain everything very well. I have never had any issues and am amazed at their professional approach to any car issue
Jennifer at Auto Works is awesome. They service my $100K Mercedes, 5 series BMW, Durango, and junker VW. I spend more on the junker VW than I do the other 3 .... which goes to show their honesty. They fix what is broke, and don't hit you with the dealership-like service coverages. You can own a BMW or Mercedes…
I chose Auto Works because of high ratings, and they did not disappoint! The staff is friendly and professional, they don't try to up-sell services, on-time and do a great job. I would highly recommend.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 201 | — |
| General repairs & maintenance | 145 | — |
| Brakes | 73 | — |
| Tires | 60 | — |
| Wheel alignment | 53 | — |
| Auto maintenance | 46 | — |
| Steering & suspension repair | 45 | — |
| Engine repair | 38 | — |
