Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #774Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.8★ from 1,070 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#204 / 354
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Vehicle Inspection”

SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Pete my Service Advisor was very knowledgeable, communicative, and timely in getting talking through my car service. Had quotes readily available, and was very happy with the price point in comparison to competitiors! Had my Spark Plugs, Ignition Coils, and oil change done in 1 day and was back on the road with my vehicle!

Great priceEngine repairVehicle InspectionOil change
South4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team did a great job of maintaining my 2016 jeep compass! It is running well and ready for daily use! Great Job!

Reasonable priceTiresSteering & suspension repairAuto engine diagnostic
brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! Used them for a used car purchase for a thorough inspection and fixing things that they discovered and they worked with my warranty company for me so I didn’t have to. They were very honest with me did a fantastic job fixing/changing things that needed it! Definitely will return to them when I need…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
DeeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always a pleasant and prompt experience

Reasonable priceOil change
Shane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had previously been servicing my vehicle at a car dealership, but found myself consistently having to return for 'newly discovered issues'. Auto Works had my vehicle in based on my next available day and completed the multiple services needed on my truck days ahead of schedule (and they got it right in one…

Reasonable priceSteering & suspension replacementTire rotationsVehicle Inspection
AngelaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We brought our older van to Auto Works because we were having electrical issues—our doors and overall system had stopped working. It turned out there were some blown fuses and leaks. The team at Auto Works took the time to thoroughly inspect everything and clearly explained what they found. I really appreciated that…

Reasonable priceElectrical repairVehicle InspectionVehicle safety inspection
Casey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Incredible service and people. This will be my go to place moving forward whenever I need car work done! Highly recommend to anyone looking for a place.

Reasonable priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
Erik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very satisfied with the services that I received. The staff was incredibly knowledgeable and took the time to explain my vehicle’s needs without pressuring me into unnecessary services. I especially appreciated the frequent updates and how quickly they answered all of my questions. I would highly recommend their services to anyone!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work. Good price. But most of all trustworthy 👍😎

Great priceAuto exhaust system repairVehicle Inspection
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Have used them for several years. Main thing is honest appraisal of issues and nothing else. They do tend to be a little bit on the high end of cost but there work and shop is definitely first rate. I have grown to trust there work and have had no issues with there business.

Not sureSteering & suspension repairSteering & suspension replacementVehicle Inspection
Wayne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Job well done and very detailed list of potential issues to be fixed . Thanks!

Steering & suspension repairVehicle InspectionVehicle safety inspection
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had great experiences with AutoWorks. The staff is very friendly and trustworthy, and they do excellent work. Definitely recommend them.

BrakesAir conditioningVehicle Inspection
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time client with my 2015 Equinox. I am impressed by the professional and friendly staff, strong communications throughout the multi-point inspection and antifreeze flush process, and honest evaluation of future maintenance needs on the vehicle. I will definitely return and refer others to give Auto Works a try.

Auto maintenanceVehicle InspectionVehicle safety inspection
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We took a used car we just purchased in for a full vehicle inspection. AutoWorks was able to get me in within 24 hours and did a full work up on the car, and we were very satisfied with the work that was done. Their communication was top notch and I will definitely be taking my car back for any automotive repairs or maintenance.

Vehicle Inspection
S6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’m always confident Autoworks will do a great job. They’re professional, always on time, and a great value! I wouldn’t trust any other place with my vehicle.

Oil changeVehicle Inspection
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I brought my car in back in November of 2022 2-3 times. Had several items fixed due to Engine overheating. Had tires replaced at that time. Water Pump. Battery. Stabalizer bar, starter, alternator, transmission flush, serpentine belt, oil change (they didn't even change the air filter when they were in there which…

Auto battery maintenanceAuto maintenanceAuto tire replacement
Pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jen and the crew were courteous and responsive while diagnosing / fixing the prob. They went above and beyond to be sure my daughter's car was safe while away at college.

Auto maintenanceBrakesGeneral repairs & maintenance
DarekLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We highly recommend auto works, and have both our cars serviced here. Wonderful friendly staff with easy drop off box after hours. Blaine was super helpful calling with status updates before processing with working on the car. We got a tune up and preventative maintenance and our car now noticeably run much smoother now. Thank you so much!

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension replacement
EileenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought my 2005 Toyota Camry in on a Friday for an oil change and for them to check if something was leaking on right front side since I noticed some drops on my garage floor. They discovered the power steering hoses were leaking and needed replacement. Quoted me a price of around $1000. I checked with a Toyota…

General repairs & maintenanceWiper blade installationOil change
AlexLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very appreciative of the team and the work they do at auto works. They are honest, fast and reliable. Most of all they are always available when I need them the most. Every time I’ve bought our car in it’s been a great experience. This is our second time visiting. They worked with insurance and advocated for…

Auto exhaust system repairAuto maintenanceBrakes
keftling2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The absolute best experience I’ve ever had out of all mechanic shops I’ve taken my car to. Highly recommended and I won’t take my car anywhere else. Replaced my transmission and worked with my warranty company with zero issues and i just recently brought it in to have my front suspension diagnosed for a clunking…

Steering & suspension repairTransmission replacementVehicle Inspection
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great customer service, kept my informed on the repairs. Quotes were accurate!

BatteryGeneral repairs & maintenanceAuto engine tuning
SerenaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auto Works is a great place to take your vehicle they are very kind and very helpful. I brought in my 2018 Buick Encore for a diagnostics which I only had for a week and the problem occurred on the 5th day of me having the vehicle so I was kinda upset. It turns out I had a major oil leak that contaminated the whole…

Vehicle Inspection
Don1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always excellent.

Air & cabin filter replacementAuto tire replacementBattery
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Auto Works does first class work and gives fair and trustworthy recommendations. Wish I found this place much sooner but now my go to spot for all my auto needs. Blane is a great to work with!

BrakesAuto engine diagnosticEngine repair
Trisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a Fiat and it’s great to have a place for servicing in Woodbury. The team was able to quickly get parts and do the job!

BrakesVehicle Inspection
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought my Mazda 3 in for loose wheel side to side. They diagnosed inner tie-rod, at a great price, and we scheduled it. Friendly staff. A great experience.

Vehicle Inspection
MichaelLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Autoworks Auto Repairs provides personalized, excellent service. The technicians listen carefully to my concerns and clearly communicate their plan for diagnosing and servicing of my car. I appreciate Wayne and the staff at Autoworks for keeping my car in great working condition.

Auto brake repairAuto brake replacementAuto engine diagnostic
Joanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been coming to Auto Works for quite some time now and have always been very satisfied with their work. All of their staff have been friendly and professional and they have always completed their work on time.

A/C installation & repairAir & cabin filter replacementAir conditioning
Mackenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had such an awesome experience here! They were able to provide estimates same day for some pretty intense repairs (belt and pulley replacement, power steering pump replacement, fluid line replacement, etc)., and they had all of the repairs done the following day!! The service was so quick, and Blaine was so…

Auto maintenanceSteering & suspension repairVehicle Inspection
AaronLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Vehicle Inspection
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil changeVehicle Inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

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