Experts Reviews · Company report
Auto Works Automotive Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Auto Works Automotive Service Center

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Works Automotive Service Center is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Works Automotive Service Center is better than 63% of auto repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Auto Works Automotive Service Center is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Works Automotive Service Center is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Works Automotive Service Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Auto Works Automotive Service Center for 8 kinds of job.

Auto Works Automotive Service Center for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.66
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#342 / 373
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 53 Google reviews tagged “Wheel alignment” · showing 40

Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have been a customer of Auto Works for over 10 years now and have had great success. They communicate well and are very knowledgeable and thorough. I have two older cars that need attention from time to time. One cool thing they do is follow up with you to make sure everything is in working order. If it isn't…

Reasonable priceSteering & suspension replacementWheel alignment
SheriffLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…

Customer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's reviewCustomer photo from Sheriff's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
karie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always extremely thorough service. Wait time minimal or drop off very flexible. Highly recommend this company for all your car needs.

Auto maintenanceGeneral repairs & maintenanceOil change
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They have always delivered great service at a fair price.

Great priceTiresGeneral repairs & maintenanceAuto engine tuning
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Treyvon was the coordinator and he was extremely professional and personable. The Mechanics know their stuff. I needed an alignment badly and they had me in and out in very reasonable time frame. My vehicle steers excellent and I am no longer experiencing excessive tire wear. experience was great. Will recommend.

Reasonable priceWheel alignment
Nou5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I am extremely disappointed. I dropped off my car for suspension and other services. The total was nearly $4000 to get most of what I needed fixed. I love my car and I take very good care of it so I was willing to spend a huge portion of savings to get my car running right. Yesterday I noticed some damage to my…

Steering & suspension repairWheel alignmentOil change
Joann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My boyfriend and I trust Auto Works Automotive Service Center with all of our vehicle repairs and maintenance. They are honest, professional, and always take great care of our cars. The staff is super helpful, kind, and easy to work with, which makes every visit a positive experience. We appreciate their quality…

Reasonable priceWheel alignmentOil change
Davranov8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thanks to service advisor Bob and his team. They did an excellent job with Toyota sienna . Highly recommended!

Reasonable priceTiresSteering & suspension repairSteering & suspension replacement
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Definitely check out Auto Works Automotive Service Center!! Great place to get car work done. Awesome people and service!! They show they care about the customers.

Great priceWheel alignment
brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

i brough in my truck to put on my self provided tires. They informed me they were to old and couldn't install them. But because they took one off I was charged $60 for them to put my old tire back on. They tried to charge me $110 but were "nice enough" to discount it down to $60. I also got a wheel alignment done…

OverpricedTiresWheel alignment
Erik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very satisfied with the services that I received. The staff was incredibly knowledgeable and took the time to explain my vehicle’s needs without pressuring me into unnecessary services. I especially appreciated the frequent updates and how quickly they answered all of my questions. I would highly recommend their services to anyone!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
AutumnLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nothing but positive things to say about the crew working here, from the front desk to the great and speedy services. I found Bob at the front desk to be especially helpful in recommendations for repairs and care of my vehicle, and the team provided frequent updates on the status of the work. I also loved the…

General repairs & maintenanceWheel alignmentVehicle safety inspection
stryker2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Took my van in for an alignment. They put on the lift and move the tire from side to side and said my inner tie rods are bad (btw only one side side was bad but they told me both side was bad). They came back and charge me $50 and said they won’t do the alignment. To replace it, it was going to cost me over $1000…

Wheel alignment
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Slight delay with part, but worked to get it done timely.

General repairs & maintenanceWheel alignment
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jen and team have serviced all three of our vehicles and have always demonstrated professionalism and superior customer service. They bend over backward to offer a fair price and quick, reliable service. We are thrilled to have discovered Auto Works!

General repairs & maintenanceOil changeSteering & suspension repair
DennisLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have been getting routine work done here now for several years. Always friendly and on time. Great service at reasonable prices.

Air & cabin filter replacementOil changeWheel alignment
Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer experience here at AutoWorks is wonderful. Recently while waiting for an oil change I enjoyed a relaxing 45 minutes sitting in one of their massage chairs….just what I needed that day! During their free inspection of my car they notified me that my alignment was off and my tires were starting to…

Oil changeTiresWheel alignment
Olumuyiwa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was impressed with the service as well of the pick up/drop off service pending your vehicle will be ready.

Wheel alignment
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scheduling was very easy using the website. I found the price of service to be consumer friendly, with a professional staff.

Wheel alignment
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been taking all my vehicles to Auto Works in Woodbury for a few years. Customer service and quality of work are always excellent. Best place in Woodbury for oil changes!

BrakesGeneral repairs & maintenanceOil change
theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My husband and I have been customers for many years. AutoWorks offers loaner car and or transportation and the waiting area is impeccable, offers beverage and the staff are always friendly and professional. Tom recommended a different tire than what I had researched. Turns out this tire minimized road noise and…

TiresWheel alignment+ Punctuality+ Quality+ Professionalism
Joanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been coming to Auto Works for quite some time now and have always been very satisfied with their work. All of their staff have been friendly and professional and they have always completed their work on time.

A/C installation & repairAir & cabin filter replacementAir conditioning
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

New tire

Wheel alignment
M.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first time taking our 2010 Santa Fe to Auto Works and it was a smooth experience. Blane was prompt and clear with communications from scheduling through service completion. He even took me in to meet the service technician (Adam) and they showed me the issues they found with the steering, suspension,…

Auto maintenanceBrakesGeneral repairs & maintenance
ElwinLocal Guide · 206 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an awesome job. Kept me well informed and up to date with my repairs and an unexpected issue. Very professional.

Auto brake repairAuto brake replacementAuto sunroof glass replacement
Alfredo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing work, very quick and professional. They answered all my questions with ease!

Air & cabin filter replacementAuto maintenanceWheel alignment
WhitebeargalLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Have been a customer here since (roughly) when they opened and can always count on friendly service, and quality work!

Engine repairWheel alignment
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Consistently great service, they help me keep my 18 year old vehicle in great running shape! Advisors always provide balanced advice on small issues that could become bigger problems, but without any drama or pressure. Trustworthy and professional!

TiresWheel alignment
MollyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I visited auto works woodbury recently for an alignment after getting new tires. They were able to get me in, in a timely manor. The lobby was super clean and the staff was very friendly. Would definitely recommend

Wheel alignment
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience at Auto Works in Woodbury, MN was outstanding! They do outstanding repair work but what keeps me coming back is the fact they are always very honest with what I need to have repaired but also honest with what DOES NOT need repaired. I came into Auto Works originally for a second opinion on what I was…

General repairs & maintenanceWheel alignment
Luke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So helpful and reasonable, they work quickly and always give me updates. Highly recommend this place for any auto repairs.

BrakesGeneral repairs & maintenanceOil change
LeeLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Needed my $60,000 mile warranty maintenance dealer quoted me over $800 they were able to fix me up for under $200 got to love a good mechanic and an honest mechanic

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience from setting the appointment and dropping off the vehicle. They finished the work before they said they would and I’m very happy with the results! Will be back for future work!

Wheel alignment+ Punctuality+ Quality+ Professionalism
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Great customer service and competitive prices!

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Our Mercedes GLK check engine warning light prompted our search for a nearby foreign auto repair shop. We are so grateful to have found Auto Works of Woodbury thanks to all the good reviews courtesy of the NextDoor app! The Auto Works staff especially Tom and the young lady at the front service desk and the entire…

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was easy to call and make an appointment this week. I was able to get in for a wheel alignment within two days. They were professional when I had to reschedule so I could install the front end parts myself.  After all that extra work for me, I got a 20 gift card and they text back to make sure the work was done…

Wheel alignment+ Quality+ Professionalism+ Value
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We trust the folks at AutoWorks do the work we have ask for to the best of their ability for the price we have agreed to before hand. Their service is outstanding. We have taken all our vehicles there for the last 10 years. We have been more than satisfied!

BrakesAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
YaoyaoLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I did my car service in this shop twice in the past two years. They were super friendly and professional. The prices were reasonable as well. The ride they gave me for picking up my car was quick and reliable. Highly recommended. Will visit soon!!😁

BatteryGeneral repairs & maintenanceWheel alignment+ Punctuality+ Professionalism+ Value
kj3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Auto Works is my go-to auto shop. Always honest, up-front discussion regarding repair needs done in a timely matter. The comfortable, newly remodeled waiting area is awesome too. Highly recommend

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Update 2021: More years, more cars, more excellent service. The staff there knows us and our vehicles. They've done everything from repairs to routine maintenance to checking out vehicles before road trips (or when our son took a car back to college in WA). And for the past couple of years, they've swapped and…

Air & cabin filter replacementBatteryBrakes

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 58%Overpriced 6%Not sure 2%

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