How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty91−0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAuto Works Automotive Service Center
Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #716Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,070 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Auto Works Automotive Service Center for 8 kinds of job.
Auto Works Automotive Service Center for wheel alignment
Clear ✕All 53 Google reviews tagged “Wheel alignment”
I have been a customer of Auto Works for over 10 years now and have had great success. They communicate well and are very knowledgeable and thorough. I have two older cars that need attention from time to time. One cool thing they do is follow up with you to make sure everything is in working order. If it isn't…
What an amazing automotive service company. Highly 5 star qualified , caring service members that take pride in customer satisfaction. I personally had the pleasure of working with Peter V jr.. aswell as Bob S .. both service advisors . I had my vehicle towed by Arman trucking . Absolutely pleased with the delivery…
Always extremely thorough service. Wait time minimal or drop off very flexible. Highly recommend this company for all your car needs.
They have always delivered great service at a fair price.
Treyvon was the coordinator and he was extremely professional and personable. The Mechanics know their stuff. I needed an alignment badly and they had me in and out in very reasonable time frame. My vehicle steers excellent and I am no longer experiencing excessive tire wear. experience was great. Will recommend.
I am extremely disappointed. I dropped off my car for suspension and other services. The total was nearly $4000 to get most of what I needed fixed. I love my car and I take very good care of it so I was willing to spend a huge portion of savings to get my car running right. Yesterday I noticed some damage to my…
My boyfriend and I trust Auto Works Automotive Service Center with all of our vehicle repairs and maintenance. They are honest, professional, and always take great care of our cars. The staff is super helpful, kind, and easy to work with, which makes every visit a positive experience. We appreciate their quality…
Thanks to service advisor Bob and his team. They did an excellent job with Toyota sienna . Highly recommended!
Definitely check out Auto Works Automotive Service Center!! Great place to get car work done. Awesome people and service!! They show they care about the customers.
i brough in my truck to put on my self provided tires. They informed me they were to old and couldn't install them. But because they took one off I was charged $60 for them to put my old tire back on. They tried to charge me $110 but were "nice enough" to discount it down to $60. I also got a wheel alignment done…
I was very satisfied with the services that I received. The staff was incredibly knowledgeable and took the time to explain my vehicle’s needs without pressuring me into unnecessary services. I especially appreciated the frequent updates and how quickly they answered all of my questions. I would highly recommend their services to anyone!
Nothing but positive things to say about the crew working here, from the front desk to the great and speedy services. I found Bob at the front desk to be especially helpful in recommendations for repairs and care of my vehicle, and the team provided frequent updates on the status of the work. I also loved the…
Took my van in for an alignment. They put on the lift and move the tire from side to side and said my inner tie rods are bad (btw only one side side was bad but they told me both side was bad). They came back and charge me $50 and said they won’t do the alignment. To replace it, it was going to cost me over $1000…
Slight delay with part, but worked to get it done timely.
Jen and team have serviced all three of our vehicles and have always demonstrated professionalism and superior customer service. They bend over backward to offer a fair price and quick, reliable service. We are thrilled to have discovered Auto Works!
Have been getting routine work done here now for several years. Always friendly and on time. Great service at reasonable prices.
The customer experience here at AutoWorks is wonderful. Recently while waiting for an oil change I enjoyed a relaxing 45 minutes sitting in one of their massage chairs….just what I needed that day! During their free inspection of my car they notified me that my alignment was off and my tires were starting to…
Was impressed with the service as well of the pick up/drop off service pending your vehicle will be ready.
Scheduling was very easy using the website. I found the price of service to be consumer friendly, with a professional staff.
I have been taking all my vehicles to Auto Works in Woodbury for a few years. Customer service and quality of work are always excellent. Best place in Woodbury for oil changes!
My husband and I have been customers for many years. AutoWorks offers loaner car and or transportation and the waiting area is impeccable, offers beverage and the staff are always friendly and professional. Tom recommended a different tire than what I had researched. Turns out this tire minimized road noise and…
I have been coming to Auto Works for quite some time now and have always been very satisfied with their work. All of their staff have been friendly and professional and they have always completed their work on time.
New tire
This was my first time taking our 2010 Santa Fe to Auto Works and it was a smooth experience. Blane was prompt and clear with communications from scheduling through service completion. He even took me in to meet the service technician (Adam) and they showed me the issues they found with the steering, suspension,…
They did an awesome job. Kept me well informed and up to date with my repairs and an unexpected issue. Very professional.
Amazing work, very quick and professional. They answered all my questions with ease!
Have been a customer here since (roughly) when they opened and can always count on friendly service, and quality work!
Consistently great service, they help me keep my 18 year old vehicle in great running shape! Advisors always provide balanced advice on small issues that could become bigger problems, but without any drama or pressure. Trustworthy and professional!
I visited auto works woodbury recently for an alignment after getting new tires. They were able to get me in, in a timely manor. The lobby was super clean and the staff was very friendly. Would definitely recommend
My experience at Auto Works in Woodbury, MN was outstanding! They do outstanding repair work but what keeps me coming back is the fact they are always very honest with what I need to have repaired but also honest with what DOES NOT need repaired. I came into Auto Works originally for a second opinion on what I was…
So helpful and reasonable, they work quickly and always give me updates. Highly recommend this place for any auto repairs.
Needed my $60,000 mile warranty maintenance dealer quoted me over $800 they were able to fix me up for under $200 got to love a good mechanic and an honest mechanic
Great experience from setting the appointment and dropping off the vehicle. They finished the work before they said they would and I’m very happy with the results! Will be back for future work!
Great customer service and competitive prices!
Our Mercedes GLK check engine warning light prompted our search for a nearby foreign auto repair shop. We are so grateful to have found Auto Works of Woodbury thanks to all the good reviews courtesy of the NextDoor app! The Auto Works staff especially Tom and the young lady at the front service desk and the entire…
It was easy to call and make an appointment this week. I was able to get in for a wheel alignment within two days. They were professional when I had to reschedule so I could install the front end parts myself. After all that extra work for me, I got a 20 gift card and they text back to make sure the work was done…
We trust the folks at AutoWorks do the work we have ask for to the best of their ability for the price we have agreed to before hand. Their service is outstanding. We have taken all our vehicles there for the last 10 years. We have been more than satisfied!
I did my car service in this shop twice in the past two years. They were super friendly and professional. The prices were reasonable as well. The ride they gave me for picking up my car was quick and reliable. Highly recommended. Will visit soon!!😁
Auto Works is my go-to auto shop. Always honest, up-front discussion regarding repair needs done in a timely matter. The comfortable, newly remodeled waiting area is awesome too. Highly recommend
Update 2021: More years, more cars, more excellent service. The staff there knows us and our vehicles. They've done everything from repairs to routine maintenance to checking out vehicles before road trips (or when our son took a car back to college in WA). And for the past couple of years, they've swapped and…
The team at Auto Works was great to work with as a first time customer. I was looking for maintenance on my 2012 vehicle and Blane was very patient in listening to my concerns and goals for the vehicle. He advised me on the repairs that would be most beneficial and a timeline to perform other maintenance as…
I was introduced to this auto shop by my friend who was loaning my car Honda Civic 1999. He took my car to this auto shop because it was making noise. He told me that he gave my car to an inspection in auto shop with a rating of 5 stars. I respected his decision because that is what I would do if I were in position.…
Its all about trust and I've been going to Autoworks since the day they opened. That's trust Honest and quality work without the dealer prices.
Autoworks has been my service center for many years. The quality of work and great customer service keep me coming back. Highly recommend!
AutoWorks performed a thorough inspection of my 2012 Chrysler Town and Country van and recommended a number of necessary services. Those repairs were made in a timely manner and I am pleased with the results. I particularly appreciated the professional and courteous manner in which they conducted themselves. I will definitely return in the future.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 201 | — |
| General repairs & maintenance | 145 | — |
| Brakes | 73 | — |
| Tires | 60 | — |
| Wheel alignment | 53 | — |
| Auto maintenance | 46 | — |
| Steering & suspension repair | 45 | — |
| Engine repair | 38 | — |
