Experts Reviews · Company report
Autohaus Social logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%92+6.5Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Autohaus Social

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #156Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 444 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Autohaus Social is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Autohaus Social is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Autohaus Social is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Autohaus Social is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Autohaus Social is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Autohaus Social is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Autohaus Social for 8 kinds of job.

Autohaus Social for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Auto maintenance”

Chassity6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A highly recommend AutoHaus Social! It’s an excellent place to go for car repairs. They offer great customer service, excellent communication, and reasonable pricing. The work they do is also top-notch!

Great priceAuto maintenanceOil change
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Autohaus Social goes above and beyond providing "white glove service" at a reasonable price. What more could you ask for?

General repairs & maintenanceAuto maintenanceBattery
RaulLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They always do great work and make cost effective recommendations. I’ve been to other Audi mechanics over the last 15+ years and I can honestly say that Autohaus social is definitely the best. So happy they are walking distance from my house!

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
JosephLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Autohaus Social was fantastic as usual. Honest, professional, efficient, affordable and kind. They provide pictures and videos so you can actually see any issues they find so you feel confident that the work they are suggesting is correct and honest. I will not take my Mercedes anywhere else. Thank you to Joseph for…

Auto maintenanceBrake service & repairBrakes
Willow5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Autohaus Social is AMAZING, I have a 2008 VW Beetle convertible and took my car there after buying it used to get it in good shape. These guys are super nice and cool and they know what they're doing, I'm thrilled with their work on my car! They also use an awesome online interface that allows you to really…

Auto maintenanceAuto engine diagnosticEngine repair
AylaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I bought a used Audi back in December, and almost immediately realized that it was in undriveable condition. As a first-time buyer, I really had no idea what I was doing, and I spent months trying to figure out where to bring the poor thing. The hunt brought me to Autohaus Social, where I talked to Joseph over the…

Auto maintenanceGeneral repairs & maintenance
SusieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Autohaus Social. I have taken my Tiguan there two times. Each time my problem was something that was covered by my warranty. Because it was the original warranty on the car, I had to take it to the dealership for repair. Autohaus did not charge me either time for the diagnostic. They were so professional and…

Auto maintenance
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wouldn’t take my Audi anywhere else in Atlanta. Best use of technology by any mech shop, makes for easy and efficient communication and service approvals.

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place absolutely rocks! Fast, friendly service in town. This is the only place I'll take my 911.

Auto maintenance
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the scheduling to the overall experience, these guys are top-notch. They are honest car enthusiasts and really care about your vehicle and your experience. Highly recommend! And it’s a social hangout where you can talk to other folks, grab a drink, and just hang out…whether you’re getting your vehicle serviced or not. Really cool concept!

Auto maintenanceGeneral repairs & maintenance
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is the best auto repair and maintenance shop that I have ever used. They are breathtakingly kind, efficient, and customer oriented. Try them once. You will never set foot in a dealer maintenance area again. Bill Custer

Auto maintenance
CandiceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It’s hard to find consistent attentive car repair companies that also have availability + that you can trust. These guys are all of these things. The owners care, they are fair, honest and I don’t dread taking our car in for service. As a bonus, their shop + repair technology showcase their passion for what they…

Auto maintenanceTiresAuto engine tuning
sofia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best auto shop in town! I was having some engine issues with my Volkswagen Beetle and they went above and beyond to help fix the issue. The repair was an extremely unique situation which was tough to pinpoint at first but they worked until they figured it out. At one point I thought the car was never going to run…

Auto maintenanceElectricalAuto engine diagnostic
ChipLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always a pleasure to work with Autohaus Social.

Auto maintenanceBrakes
CherylLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This business is fantastic. The setting is beautiful, the staff is friendly and informative, and the work they perform is superb. We are so lucky that they are in Midtown because it is so much more convenient and cost effective than heading to the dealership. We couldn’t be happier with this business, their staff, or the work they do.

Auto maintenance
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been having my 2015 Audi A3 serviced by Autohaus for a couple of years now. They're very knowledgeable, professional (always), fairly-priced, provide top-notch customer service and they're friendly! I drive past a number of auto repair shops on my drive into town for scheduled maintenance and repairs at…

Auto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 58%Overpriced 11%Not sure 5%

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