Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
Autohaus Social logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%92+6.5Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Autohaus Social

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #156Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 444 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Autohaus Social is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Autohaus Social is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Autohaus Social is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Autohaus Social is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Autohaus Social is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Autohaus Social is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Autohaus Social for 8 kinds of job.

Autohaus Social for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 57

All 3 Google reviews tagged “Body & Trim”

maiLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Autohaus Social performs all service and maintenance on my 2013 Golf R and 2018 Audi RS3. They are subject matter experts who are as meticulous as I am. They treat my vehicles as if they were the owners; no issues glossed over. Autohaus Social has an incredibly straight forward and convenient web-based text /…

Customer photo from mai's review
Body & TrimBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I became a customer of Autohaus after moving Intown and have come to only trust the guys at AS with my vehicle. I have always had an honest, pleasant experience and would recommend them for all your automotive needs . If they are unable to fix the problem they will refer you to someone who you can trust. 💯

Body & TrimBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Justin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Edit: I've been going to Autohaus for almost a year now and couldn't be happier. Whether it's performance upgrades, scheduled maintenance, or diagnostic checks (I've had all 3) you can leave knowing that the work was top notch and you weren't overcharged. As opposed to most dealer service centers, they enjoy working on cars and it shows.

Air & cabin filter replacementBody & TrimBrake service & repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 58%Overpriced 11%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance76—
Oil change75—
Tires34—
Auto engine diagnostic32—
Auto engine tuning32—
Brake service & repair32—
Brakes30—
Engine repair28—

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